Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 30, 2021

The best and most user friendly app. Saves me lots of time as I do not need to edit products, very fast and easy to use, support is amazing - give it a try, you won't regret it! Thank you Angelo for your prompt response and assistance.

Sassy Lux Designs
United States
Over 1 year using the app
ShopSocial, Inc. replied October 5, 2021

Hi Sassy Lux Designs,

Thank you for taking the time to leave us with such a terrific feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions again!

November 29, 2021

I had an issue and a lot of questions and angelo was there to answer every question i had. Also, sent me links to refer to

Shari Simone
United States
Over 1 year using the app
ShopSocial, Inc. replied December 3, 2021

Hi Shari Simone,

We're always thankful for you, we are glad that Angelo was able to assist you with everything that you need. Please reach out whenever you need help!

May 8, 2023

Gretle was extremely helpful with my general questions and helped me with my set up process. Highly recommend!

Western Wanderlust
United States
Over 1 year using the app
ShopSocial, Inc. replied May 8, 2023

Hi, Western Wanderlust,

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 22, 2021

This app is a perfect solution for dropshipping fashion! Customer support was perfect, Angelo took amazing care of me and answered my questions and helped setup my shipping. good job guys!

bellanochi
Israel
Over 1 year using the app
ShopSocial, Inc. replied December 3, 2021

Hi bellanochi,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Angelo is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out again, we are here for you whenever you need us!

August 3, 2022

Angelo was great answered all my questions even showed me how to clear my cookies on the computer 10/10

Bad Kitty Kitty
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Bad Kitty Kitty

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

September 28, 2021

Fabulous customer service by Carmelo! The Trendsi app is just what I was looking for -- easy to use and incredible selection.

shopbyrnie
United States
Over 1 year using the app
ShopSocial, Inc. replied October 5, 2021

Hi shopbyrnie,

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

April 3, 2023

Mary is awesome! I verified my shipping address incorrectly and she was able to correct it before completing shipment. I was panicking and emailed her, and she was so prompt and understanding! Thank you, Mary, for all your help.

Amina Elle Monáe
United States
Over 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Amina Elle Monáe

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

April 26, 2023

Allan from Trendsi customer service was very helpful, answered all my questions regarding shipping of my order. Thanks

Look Up Deals
United Kingdom
Over 1 year using the app
ShopSocial, Inc. replied April 26, 2023

Hello Look Up Deals,

That's great to hear! 😊 I'm glad to hear that Allan was able to assist you with your order and answer all of your questions. Providing excellent customer service is important, and it sounds like Allan went above and beyond to help you out. If you have any more questions or concerns in the future, don't hesitate to reach out to our customer service again.

September 21, 2022

I had an issue with transferring items from Trendsi to Shopify so I contacted support and spoke to Lori who was very helpful and patient she answered all my questions in a professional manner and resolved my issue. I really appreciate the service I received today. Thanks, The Belle Spot.

The Belle Spot
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, The Belle Spot

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

August 11, 2023

I had a small issue with uploading items to Shopify simply because they changed it and I did not realize it. I asked for help through chat and Angelo explained to me in just a few seconds and had me up and going. Trendsi is a great app, works great and support is always helpful. Angelo was great!

Lovie's Treasures
United States
Over 1 year using the app
ShopSocial, Inc. replied August 15, 2023

Hello Lovie's Treasures,

It's fantastic to hear that Angelo was able to quickly assist you with your issue and get you back on track with uploading items to Shopify using the Trendsi app. Effective customer support can make a significant difference in ensuring a positive user experience and this is one of our top priorities. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Happy selling on Shopify with Trendsi! ❤️