Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

Edited June 16, 2023

"Angelo", Mhia ,Mia and Gretle

Thanks for helping me with my questions! Its very helpful to have friendly
people that care to help me get set up properly. Cheers Amanda

"Love That Look"
United States
Over 1 year using the app
ShopSocial, Inc. replied May 12, 2023

Hi, "Love That Look"

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

November 23, 2021

This dropshipping app is fantastic and simple to use. It has many trending items. The customer service is excellent. Angelo answered all of my shipping-related questions.

STYLE ICY FASHION
Canada
Over 1 year using the app
ShopSocial, Inc. replied December 3, 2021

Hi STYLE ICY FASHION,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We'll make sure to give the warm compliments to Angelo to put a smile on his face. We’re happy to help you again, whenever you need us!

July 4, 2023

Customer Service is very attentive to our questions. I'm new to starting an online business so I've been asking so many questions and they have been so patient with me. I really appreciate that a lot. Thank you.

Thy Kingdom Come
United States
Over 1 year using the app
ShopSocial, Inc. replied July 4, 2023

Hi Thy Kingdom Come,

You're welcome! Exceptional customer service is very important to us and we are glad that our customer service team has been attentive and patient with your questions. Starting an online business can be exciting but also challenging, but we are always here to help. If you have any more questions or need further assistance, feel free to ask. Good luck with your online business! ❤️

November 9, 2022

Fantastic Customer service ( I Worked with Mia and She is incredible) Fast response time, and they are there to help you build your business every step of the way.
Thanks, Trends

LUXXCLASS
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, LUXXCLASS

Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated ❤️

Edited April 8, 2023

Thank you, Allan, for your help and info. Support is fast and informative still working on setting up my store so will see how everything goes.

Update : Thanks Raymart for helping me tonight.. I still have a lot to do before I open my shop up So will see how things go. Great Support.

DRAGON FOXX
United States
Over 1 year using the app
ShopSocial, Inc. replied November 21, 2022

Hi, DRAGON FOXX

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Allan and please do not hesitate to reach out again anytime you need help.

April 12, 2023

I had a question about shipping and Czar was assigned to assist me. Czar helped me resolve my inquiry fast!

Immensely More
United States
Over 1 year using the app
ShopSocial, Inc. replied April 12, 2023

Hi, Immensely More

Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 25, 2022

Just signed up! Had lots of questions and Chette was super helpful! I'm excited to try Trendsi out and looking forward to the growth it will bring.

8Twenty3 Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied August 28, 2022

Hi, 8Twenty3 Boutique

We appreciate your fabulous review and we're so glad Chette helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

January 27, 2023

I was having issues connecting to my store. Went to the help center & Raymart was so kind and helped till I got it figured out. Great customer service

Rose & Rain Gems
United States
Over 1 year using the app
November 19, 2022

fast and great customer service got a chance to speak to someone almost immediately thanks Hazel for being a superstar

Beauty Essentials & Electronics
United States
Over 1 year using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Beauty Essentials & Electronics

We take pride in providing an excellent customer experience and we're glad to hear that you're happy with the services that we provide. We will make sure to pass along the compliments to Hazel. Reach out to customer support anytime, we're here for you 24/7.

October 14, 2021

So Far Really Great! I am a small boutique owner and I recently started using Trendsi. I am in love with the response times and the quality customer service. Angelo, you are clear and rapid and that is appreciated. I have high hope for my business relationship with Trendsi and look forward to more interactions.

Asi Rayel
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Asi Rayel,

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Please reach out to our 24/7 customer support for any questions!