Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

March 11, 2023

Wow! Excelente customer service, I love this application. Allan was so kind, he know what he is doing. Thank you so much

bertofonsi
United States
Over 1 year using the app
January 19, 2023

Trendsi is a great app and great dropshipping service! They grew a lot in just 2 years and with that comes growing pains. They have tried their best to improve and address any issues. You're never going to find a perfect dropshipper/supplier because everyone has different needs and preferences. I really like the inventory sync with my store and the variety of products. The fashion is up to date and the pricing is good overall! Customer service is wonderful, especially Gretle!!!

A. Mariago
United States
Over 1 year using the app
Edited February 1, 2023

Angelo, was very kind and helpful. He was quick to respond and answer all my questions. I'm new to drop shipping and had a few questions.

Update: Talked with Angelo again! He gets the job done fast!

AllureAveLLC
United States
Over 1 year using the app
Edited June 15, 2023

This time I got Mary -- Mary was very helpful and answered my questions quickly and accurately. I feel great about being able to reach out to a Trendsi staff member for help - they're always there!!

My initial experience has been great! Within less than a minute of opening a chat, Allan responded. He walked me thru each step and with detailed instruction, had my issue resolved within minutes. Thanks Allan!

Once again - excellent service from Trendsi. Gretle was a big help -- very quick and polite -- asking if I needed anything else. So happy with Trendsi and this time, Gretle! Thanks!

Cara Bella
United States
Over 1 year using the app
May 10, 2023

Raymart was very helpful. I really appreciate the quick response and the prompt and professional service.

CONEC Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 10, 2023

Hello CONEC Boutique,

I'm glad to hear that you had a positive experience with our customer service and that your needs were addressed promptly and professionally by Raymart. If you have any further questions or concerns, feel free to ask and we will do our best to help you.

November 8, 2022

Thank you for the quick response! I greatly appreciate it Hazel!!!!! Keep up the great work!!!!!!!!!!!!

Darby's Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Darby's Boutique

We appreciate your kind words, it means a lot to us ❤️. We will make sure to pass along the compliments to Hazel and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.

January 26, 2023

Such a great app! I have spoken with Chette and she's amazing at customer service and always so helpful!! I always have a ton of questions and customer service is always very patient. I really appreciate the very detailed descriptions and the ease of set up.

Vivid Grace Boutique LLC
United States
Over 1 year using the app
July 8, 2022

I love trendsi! I have been with them some months now and their collections have been growing and great. I love the communication they have with everyone has is in the private trendsi group. If there was ever a problem they work on it to get the job done. Everytime I talk to Customer Service they always respond quick. My website got disconnect from trendsi and Chette helped me get my store back to running. She was very nice and took her time to help me. Trendsi is the best dropshipping app I have seen in a long time. Thanks again Chette.

It’s Beyond Me Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied July 13, 2022

Hi, It’s Beyond Me Boutique

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Chette 💕

April 14, 2022

Start of a great business relationship with Trendsi. Gretie was very helpful in resolving an issue. Prompt replies and great customer service.

geretailtrends
United States
Over 1 year using the app
ShopSocial, Inc. replied April 14, 2022

Hi, geretailtrends

Thank you so much for the review! We hope to help your business grow and please don't hesitate to reach out whenever you need help.

October 11, 2022

I need help connecting my shop with, I was linked with Angelo who has the patience to help walk me through until I was fully connected . Thanks Angelo you're awesome

Prettynpolished
United States
Over 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Prettynpolished

We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛