Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 23, 2022

The app is pretty seamless and on the few occasions I needed to contact customer service, they were prompt and polite. Angelo was really great!

PlantationBelleBoutique
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, PlantationBelleBoutique
Thanks for the review, we're glad that Angelo was able to assist you. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential, if you have any questions or need help, please pop by anytime and we'll be happy to help!

June 6, 2023

Lorie had great customer serive, super fast and thorough. so helpful.
Very thankful for how helpful she was and excited to continue using this app.

Bow and Arrow studio
United States
Over 1 year using the app
ShopSocial, Inc. replied June 6, 2023

Hi, Bow and Arrow studio

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!

January 7, 2023

Very intuitive app and user friendly. The UX is clean and smooth to use. Most importantly, the support is always fast and helpful. Thank you Chette for your support and advice.

PHI Boutique
United Arab Emirates
Over 1 year using the app
June 19, 2022

Customer service is very helpful... Thank you Angelo
Will definitely us this platform for my store.

8FIFTEEN
United States
Over 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, 8FIFTEEN

Thanks so much for your review! We are so glad that you enjoy using Trendsi so far! We are always looking to bring you more choices of quality products, and we are always here to help. Please don't hesitate to reach out if you have any questions or feedback!

April 25, 2023

Mary was very helpful. She didn't have the answer to my question, but reached out to the needed parties to make sure I was taken care of along with my online boutique, Miluro.

Miluro
United States
Over 1 year using the app
ShopSocial, Inc. replied April 26, 2023

Hi, Miluro

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

March 25, 2022

Great app. Good pricing. Pretty easy to use and find the right products for my store. Mia was super helpful with my first order.

MJ Overstock
United States
Over 1 year using the app
ShopSocial, Inc. replied April 4, 2022

Hi, MJ Overstock

Thanks for leaving us a review, it is music to our ears! We encourage you to reach out to our customer support at any time for any questions or help. We are available 24/7! ✨

June 17, 2022

Contacted Customer Support regarding some orders and Angelo was able to help me immediately! It was quick!! Thank you! Great Customer Service

Brown Beauty Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Brown Beauty Boutique

Thank you for your reply! We are so glad that you enjoy your experience with Trendsi so far! Feel free to reach out about anything you need, and we hope to continue helping you grow your sales!

June 2, 2022

Great App. And the Service Chat is awesome. Gretle have a great skills for customer and support service.

FASHION REPUBLIC
United States
Over 1 year using the app
ShopSocial, Inc. replied June 15, 2022

Hi, FASHION REPUBLIC

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

June 24, 2022

i love this app, and the support is always 10/10. Kat thank you for helping me last time and for answering my questions quickly.

Izabella Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied July 1, 2022

Hi, Izabella Boutique

We are so happy that you appreciate our Customer Support team. We'll make sure to pass along the delightful and sweet message Kat. Please do not hesitate to reach out again whenever you need help. Thank you!

April 12, 2022

Literally the best thing I've ever done for my business. Professional, willing to take feedback, and quick to fulfill orders. An awesome Facebook group to be a part of and learn from. It's just smart. Gretle just answered a question for me and was awesome, so I can also confirm that customer service is on top of it.

The Drop Shop Adamsville
United States
Over 1 year using the app
ShopSocial, Inc. replied April 14, 2022

Hi, The Drop Shop Adamsville

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Gretle is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!