Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 9, 2022

Fantastic Customer service ( I Worked with Mia and She is incredible) Fast response time, and they are there to help you build your business every step of the way.
Thanks, Trends

LUXXCLASS
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, LUXXCLASS

Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated ❤️

Edited April 8, 2023

Thank you, Allan, for your help and info. Support is fast and informative still working on setting up my store so will see how everything goes.

Update : Thanks Raymart for helping me tonight.. I still have a lot to do before I open my shop up So will see how things go. Great Support.

DRAGON FOXX
United States
Over 1 year using the app
ShopSocial, Inc. replied November 21, 2022

Hi, DRAGON FOXX

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Allan and please do not hesitate to reach out again anytime you need help.

April 12, 2023

I had a question about shipping and Czar was assigned to assist me. Czar helped me resolve my inquiry fast!

Immensely More
United States
Over 1 year using the app
ShopSocial, Inc. replied April 12, 2023

Hi, Immensely More

Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 25, 2022

Just signed up! Had lots of questions and Chette was super helpful! I'm excited to try Trendsi out and looking forward to the growth it will bring.

8Twenty3 Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied August 28, 2022

Hi, 8Twenty3 Boutique

We appreciate your fabulous review and we're so glad Chette helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

January 27, 2023

I was having issues connecting to my store. Went to the help center & Raymart was so kind and helped till I got it figured out. Great customer service

Rose & Rain Gems
United States
Over 1 year using the app
November 19, 2022

fast and great customer service got a chance to speak to someone almost immediately thanks Hazel for being a superstar

Beauty Essentials & Electronics
United States
Over 1 year using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Beauty Essentials & Electronics

We take pride in providing an excellent customer experience and we're glad to hear that you're happy with the services that we provide. We will make sure to pass along the compliments to Hazel. Reach out to customer support anytime, we're here for you 24/7.

October 14, 2021

So Far Really Great! I am a small boutique owner and I recently started using Trendsi. I am in love with the response times and the quality customer service. Angelo, you are clear and rapid and that is appreciated. I have high hope for my business relationship with Trendsi and look forward to more interactions.

Asi Rayel
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Asi Rayel,

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Please reach out to our 24/7 customer support for any questions!

November 27, 2021

This dropshipping app has been one of the best I have used. There have been a few hiccups here and there but CS has gone above and beyond to fix those issues for me. They are also always very quick to respond. Angelo, Lhirose, Maria, and Gretle have all gone out of their way to help me at one time or another or answer any questions I have about an order.

Vivian Rose And Company
United States
Over 1 year using the app
ShopSocial, Inc. replied December 3, 2021

Hi Vivian Rose And Company,

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to pass along the compliments to the whole team to put a smile on their faces! We're always thankful for you and we are here to see you WIN!

May 29, 2023

I chatted in today with questions regarding two orders that have been placed by my customers for trendsi products and Lee assisted me beautifully. She was very patient waiting for tracking numbers and quick on her feet with responses. she helped me understand the shipping process and timeframe.

Thank you lee . Looking forward to my updates

Style Me Unique by BG
United States
Over 1 year using the app
ShopSocial, Inc. replied May 30, 2023

Hi Style Me Unique by BG,

You're welcome! I'm glad to hear that Lee was able to assist you effectively with your orders for Trendsi products. I'm sure she appreciates your kind words. If you have any further questions or need more updates, feel free to reach out. ❤️

September 23, 2022

The app is pretty seamless and on the few occasions I needed to contact customer service, they were prompt and polite. Angelo was really great!

PlantationBelleBoutique
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, PlantationBelleBoutique
Thanks for the review, we're glad that Angelo was able to assist you. We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential, if you have any questions or need help, please pop by anytime and we'll be happy to help!