Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
Refine
-
By rating
7/11/23 Updated Review....
Almost a month since my previous review. Finding much more confidence in everything, I just have to say how grateful I am for Trendsi. As always, customer support ready to answer every question I have (thank you Gretle) and in addition to that, they have set everything up flawlessly for our stores. Very little leg work on our end all the way to checkout, they provide everything in a seamless system. Thank you!!
6/19/23
I really couldn't be more appreciative for the instant chat service. I'm brand new to this and its very convenient to have all my questions answered instantly! Thank you Thom
Hi Regal Retail,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️
They are the best with quality and customer service!!
i cant thank them enough when im in a bind with my customers they have always came through to make it a better experience!
Hi, The DaintyPeach Boutique
We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
This is a GREAT APP and working very good . To the chat i meet a very kindly and professional person called Maria . Maria help me a lot of. Thank you.
Hi elegantshop.nl,
We are so grateful for your feedback and glad that Maria assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
Hello! I reached out and spoke with a lady named Gretle . She was super helpful and I appreciated it:)
Hi, Londons Look Boutique
We LOVE everything about your review and we'll make sure your kind words will reach Gretle! Pop by our customer support any time if you have questions, comments, or need help. We are available 24/7! 💛
Wow! Excelente customer service, I love this application. Allan was so kind, he know what he is doing. Thank you so much
Trendsi is a great app and great dropshipping service! They grew a lot in just 2 years and with that comes growing pains. They have tried their best to improve and address any issues. You're never going to find a perfect dropshipper/supplier because everyone has different needs and preferences. I really like the inventory sync with my store and the variety of products. The fashion is up to date and the pricing is good overall! Customer service is wonderful, especially Gretle!!!
Definitely the best dropshipping platform available at this time. Great customer service, great products, and great community.
Hello Vivacious,
Thank you for your kind words! We're thrilled to hear that you're enjoying our dropshipping platform and the positive experiences with our customer service, products, and community. If you ever need further assistance, feel free to reach out. Happy dropshipping! 🚀🛍️
Angelo, was very kind and helpful. He was quick to respond and answer all my questions. I'm new to drop shipping and had a few questions.
Update: Talked with Angelo again! He gets the job done fast!
This time I got Mary -- Mary was very helpful and answered my questions quickly and accurately. I feel great about being able to reach out to a Trendsi staff member for help - they're always there!!
My initial experience has been great! Within less than a minute of opening a chat, Allan responded. He walked me thru each step and with detailed instruction, had my issue resolved within minutes. Thanks Allan!
Once again - excellent service from Trendsi. Gretle was a big help -- very quick and polite -- asking if I needed anything else. So happy with Trendsi and this time, Gretle! Thanks!
I am new to Trendsi and Shopify! I chatted a few minutes with Alan about a clarifying question regarding the return policy for Trendsi. Very easy communication back and forth and he was super nice! Thanks for your help with this "new to me" process.
Hi, Kettle Gulch Clothing
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.