Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

Edited December 12, 2022

Customer service is great. Gretle helped me with my doubts and she was so kind and quick to answer all my questions. The interface is very easy to understandable :) I really happy to have picked Trendsi for my business.

DA UNIQ LOOK
India
Over 1 year using the app
ShopSocial, Inc. replied December 21, 2022

Hi, DA UNIQ LOOK

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

January 3, 2023

Gretle was AMAZING!!! She was so helpful & sweet. She answered my question right away. So far I love Trendsi!!!

Minimalistic U
United States
Over 1 year using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Minimalistic U

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Gretle. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

June 1, 2023

I had a lot of questions since this is our first time using a drop shipping company for our store. Chette was extremely helpful and so sweet. She answered all of my questions and made sure that I was completely taken care of before our first live sale using drop shipping.

The Purple Posy Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 1, 2023

Hi, The Purple Posy Boutique

Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

April 1, 2022

I use this app for all of my drop shipping needs. I couldn't love Trendsi more! I highly recommend downloading this app and add Trendsi as a drop shipper.

Maddison Street Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Maddison Street Boutique

We love you too! We are so glad you found us. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

June 26, 2023

The Best thus far in the clothing industry if you're just now starting a business, I would suggest you look no further! You found everything you been searching for and thanks Allan for helping in the chat support!

Rich Girl Avenue
United States
Over 1 year using the app
ShopSocial, Inc. replied June 27, 2023

Hi, Rich Girl Avenue

Thank you for your review and we are glad that Allan was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

Edited April 17, 2023

Thanks a lot Lorie. Trendsi team is always there to solve their customer's problems anytime of the day. A Great Team to do business with.

Vensha Studio International
United States
Over 1 year using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Vensha Studio International

Thank you for leaving us a review! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

November 28, 2022

This app is such An Amazing Blessing to my upcoming business. I love Boutique fashion and the quality of the items. I can not wait to share this with my customers !!! The simplicity is unmatched !! The ease of the app and the setup is Awesome !!

Tou.Shae
United States
Over 1 year using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Tou.Shae

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

Edited June 28, 2023

I had a question about terms of use for Trendsi’s product photos/videos.

Chette answered my question & sent me the terms and use link as well. She also answered me after I accidentally closed our chat dialogue box.

Chette was also kind and cheerful!

Thank you!!!

Noble Rare
United States
Over 1 year using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Mia. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

June 4, 2023

The app has been great so far. The products and the customer service are great. Chette responded so quickly and helped answer my questions.

Nicole Lee Apparel
United States
Over 1 year using the app
ShopSocial, Inc. replied June 4, 2023

Hi, Nicole Lee Apparel

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

June 25, 2023

I am a new boutique owner and so far my experience with Trendsi has been wonderful! It’s so easy to add products from Trendsi to your Shopify store. My first order process was a little confusing so I chatted with Trendsi rep Anya and she was so helpful providing the information I needed to clarify the process for me. Overall a great experience so far!!

Evella Gray Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 26, 2023

Hi,

Exceptional customer service is very important to us and we are glad Anya was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!