Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

June 28, 2022

I am brand new to Trendsi, but wanted to give a shout out to Chette who patiently answered a whole string of questions I had about getting started. I love that many of our favorite vendors are on Trendsi and that it syncs with our Shopify account! Awesome!

Adrians Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied July 1, 2022

Hi,Adrians Boutique

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Chette. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

February 9, 2023

I absolutely love the clothes and items on this app! Angelo and Raymart were super helpful!! Thank you!

The Hippie Sea Maid
United States
Over 1 year using the app
ShopSocial, Inc. replied February 10, 2023

Hi, The Hippie Sea Maid
Exceptional customer service is very important to us and we are glad Angelo and Raymart were able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

November 7, 2022

Angelo was great! He was extremely helpful! He was able to walk me through a technical issue quickly and kindly.

Lynette Rose Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Lynette Rose Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

Edited June 28, 2024

I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya, Chette, Charles, and Dave are the customer service reps who've helped me, and they were all Awesome! Very helpful and patient (I ask a lot of questions because I am a new seller). The items on the site are really nice and I love that some of them have videos so you can see what they look like even better. Shipping has been fast so far as well. The only thing that's irritating is that items will sell out and/or become unavailable very often, so I can put something in the shop one day, then the next it will sell out, then two days later it'll restock. Or I can put something in the shop that has plenty of inventory, then a few days later it's no longer available on the site. That's a bit stressful, especially when you're getting orders on that item. I guess it comes with the territory. Overall, I like Trendsi so far though.

BP&J Tees LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied April 22, 2023

Hi,

We are happy that our Customer Support team members Lee and Anyat were able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!

Edited March 16, 2023

Gretle helped me with a problem I was having with adding items to my collections. She responded quick and so kind. Thank you so much for your prompt help Gretle!

Gretle is so helpful! Today she helped me with a product return, she was so kind!

Champagne Toast
United States
Over 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Champagne Toast

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 14, 2022

I love Trendsi they have a variety of styles to choose from ,fair prices which allows you to make a big profit out of it . fast shipping and great custumer service , they always respond quickly and nicely .

MI HAYAT
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, MI HAYAT

Thank you for your wonderful review! We are always looking for ways to improve our platform as well as provide great quality products and services. Please don't hesitate to reach out again anytime you need help.

Edited September 25, 2022

Excellent application especially the support team, recently I had some doubts and Lee helped me, very quickly and very clearly explained what I needed to know.

Fitggins
Spain
Over 1 year using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Fitggins

We are so happy that Angelo was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

May 8, 2023

Anya had great customer service skills and was able to answer all of my questions thoroughly. It was nice to talk to a person instead of AI for once! Thank you Anya!

Carebella
United States
Over 1 year using the app
ShopSocial, Inc. replied May 8, 2023

Hello Carebella,

We are glad to hear that you had a positive experience with Anya's customer service skills. Providing excellent customer service can be a valuable asset to any organization, and it's great to see that Anya was able to provide you with a satisfying experience. Thank you for sharing your feedback! ❤️

December 15, 2021

We just started using this app after trying a few other ones. Trendsi is so easy to use. The minute we signed up we received a message from our Onboarding Specialist. They are very helpful. Lorie answered all my questions, sent screenshots, and walked me through everything I needed. All this through the chat. This app is awesome!

JoandKai
United States
Over 1 year using the app
ShopSocial, Inc. replied December 17, 2021

Hi JoandKai,

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to the team. Please reach out again!

May 7, 2022

Super Notch customer care from Gretle. Very helpful and understanding. I would recommend Trendsi to anyone.

MEVANTI
United Kingdom
Over 1 year using the app
ShopSocial, Inc. replied May 15, 2022

Hi, MEVANTI

Thank you for the review! You can connect with us anytime if you have questions or need help with anything else. Our amazing team is available 24/7! 💛