Reviews (3,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.
Refine
-
By rating
I am brand new to Trendsi, but wanted to give a shout out to Chette who patiently answered a whole string of questions I had about getting started. I love that many of our favorite vendors are on Trendsi and that it syncs with our Shopify account! Awesome!
Hi,Adrians Boutique
Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Chette. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️
I absolutely love the clothes and items on this app! Angelo and Raymart were super helpful!! Thank you!
Hi, The Hippie Sea Maid
Exceptional customer service is very important to us and we are glad Angelo and Raymart were able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Angelo was great! He was extremely helpful! He was able to walk me through a technical issue quickly and kindly.
Hi, Lynette Rose Boutique
Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya, Chette, Charles, and Dave are the customer service reps who've helped me, and they were all Awesome! Very helpful and patient (I ask a lot of questions because I am a new seller). The items on the site are really nice and I love that some of them have videos so you can see what they look like even better. Shipping has been fast so far as well. The only thing that's irritating is that items will sell out and/or become unavailable very often, so I can put something in the shop one day, then the next it will sell out, then two days later it'll restock. Or I can put something in the shop that has plenty of inventory, then a few days later it's no longer available on the site. That's a bit stressful, especially when you're getting orders on that item. I guess it comes with the territory. Overall, I like Trendsi so far though.
Hi,
We are happy that our Customer Support team members Lee and Anyat were able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!
Gretle helped me with a problem I was having with adding items to my collections. She responded quick and so kind. Thank you so much for your prompt help Gretle!
Gretle is so helpful! Today she helped me with a product return, she was so kind!
Hi, Champagne Toast
Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I love Trendsi they have a variety of styles to choose from ,fair prices which allows you to make a big profit out of it . fast shipping and great custumer service , they always respond quickly and nicely .
Hi, MI HAYAT
Thank you for your wonderful review! We are always looking for ways to improve our platform as well as provide great quality products and services. Please don't hesitate to reach out again anytime you need help.
Excellent application especially the support team, recently I had some doubts and Lee helped me, very quickly and very clearly explained what I needed to know.
Hi, Fitggins
We are so happy that Angelo was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Anya had great customer service skills and was able to answer all of my questions thoroughly. It was nice to talk to a person instead of AI for once! Thank you Anya!
Hello Carebella,
We are glad to hear that you had a positive experience with Anya's customer service skills. Providing excellent customer service can be a valuable asset to any organization, and it's great to see that Anya was able to provide you with a satisfying experience. Thank you for sharing your feedback! ❤️
We just started using this app after trying a few other ones. Trendsi is so easy to use. The minute we signed up we received a message from our Onboarding Specialist. They are very helpful. Lorie answered all my questions, sent screenshots, and walked me through everything I needed. All this through the chat. This app is awesome!
Hi JoandKai,
Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to the team. Please reach out again!
Super Notch customer care from Gretle. Very helpful and understanding. I would recommend Trendsi to anyone.
Hi, MEVANTI
Thank you for the review! You can connect with us anytime if you have questions or need help with anything else. Our amazing team is available 24/7! 💛