Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

December 21, 2022

I have to say you have a great selection of product.

Vince, Great chat and fast replies!
I appreciate you helping me through the document process.
I like to say communication is key!
thank you once again!

Active Disciple
United States
Over 1 year using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Active Disciple

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices, but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 5, 2023

I had a support chat today with Angelo - he was helpful. One thing Iike about Trendsi is that most of the items for womens retail that I upload are easy because I don't have to write a description BUT the big plus over this to FashionGo is the sizing measurements. I upload more items with Trendsi than I do with FashionGo for this reason. I also love the video's - they're awesome for us small businesswomen.

Warehouse On Grove
United States
Over 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Warehouse On Grove

Thank you for your amazing feedback! We will make sure to pass along the compliments to Angelo and feel free to reach out again should you have any questions/concerns.

April 18, 2022

I needed some paperwork sent to me and Mia was great at providing that information for me. Great app, great company, and great customer support!

Flirtinwithcolor
United States
Over 1 year using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Flirtinwithcolor

Thank you so much for your review! We are delighted that you enjoy Trendsi so far, and we hope to continue helping you grow your sales. Feel free to reach out if you have any questions or feedback!

March 20, 2023

Chette was awesome. Most prompt responses I've ever gotten with an app team. I hope I have her every time!

shopjaxfashion.com
United States
Over 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, shopjaxfashion.com

Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Chette! Please reach out to us anytime, we are available 24/7!

September 14, 2022

I love this app. Its my fav part about owning my own ecommerce store. I had a problem and Angelo helped me solve it at a fast and steady pace. I love how they get to you very fast with anything you need. They make it very easy for you to operate your store.

Shop MeinkaCEO
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Shop MeinkaCEO

Your review means a lot to us! We will be sure to pass on the compliment to Angelo and we couldn't thank you enough for giving us your take on how we are doing. Please reach out to our customer support anytime 💕

November 1, 2021

I am extremely pleased with the service I have received from trendsi. I had a few issues and was attended to by the very pleasant and cool Gretle within a few seconds. My issues were resolved asap too. Super glad I came across this app. Thank you Trendsi, thank you Gretle. You guys are awesome.

Poshimart
United States
Over 1 year using the app
ShopSocial, Inc. replied November 7, 2021

Hi Poshimart,

We are so stoked to hear that you are pleased with the support that Gretle has provided you. We love hearing that you've found Trendsi useful in taking your business to the next level. You made our day! Please feel welcome to reach ou again for any help needed. 💛

May 2, 2022

Great app for newbies and experienced. Can't say enough about the smooth process so far! Angelo in Customer Support was also very helpful when asking him if I had processed my first order from the app correctly. Answered all my questions!

The Haven Shop LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, The Haven Shop LLC

We agree with you, Angelo is a gem! We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help! 💛

March 18, 2023

Products are beautiful and well made. Also customer service is top-notch, I contacted them with a question on an item and received an immediate response and positive resolution. Excellent!

JD

Oakley Clothiers
United States
Over 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Oakley Clothiers

We are delighted to hear that. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

Edited February 14, 2023

I had a few questions regarding fulfilling orders and shipping and Chette was a tremendous help. She explained everything I needed to know. Thanks

Aubrey Sue Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Aubrey Sue Boutique

We are so glad that Chette was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

June 2, 2023

Czar was great! She was kind and helpful. She did her best to answer my questions and was patient with me. I just opened my online store and I need all the help I can get!
This is a great platform to help new business owners.

See Me Once See Me Twice
United States
About 1 year using the app
ShopSocial, Inc. replied June 2, 2023

Hi, See Me Once See Me Twice

Thank you so much for choosing Trendsi to be your business partner. We are happy that our Customer Support team member was able to assist you. We hope you are able to take your brand to the next level with our help!