Reviews (3,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.
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I love TRENDSY!
Their selection has been smaller then other wholesale platform but it's growing.
they offer amazing customer service, I've also seen them in person at Magic.
Shipping is pretty fast with them as well.
I gave them feedback a while ago asking for video's of the products along with the photo's they take. For all boutique owners or start ups boutiques who dropship some or all their products. having videos for customers to see, helps a lot!!!!!
Hi, Sodom Rose
We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)
I USED THIS APP TO HELP ME WITH BETTER SALES AND LET ME SEE HOW TO SHOWCASE MY STORE. GO TRY THIS APP ITS AMAZING
Hi FLAWSOME2,
Thank you for your review! We are so glad that you enjoy using Trendsi! It is our mission to help online sellers like you grow your sales. Please feel free to reach out with any questions or feedback, so we can provide you with even better services and support.
Karen had every answer to every single question I asked (i asked quite a few). Exceptional customer service, they really want you to be successful!
Hi Urban Race,
Exceptional customer service is very important to us and we are glad Karen was able to provide that to you. Thank you for the kind review!
The product photos and video on this app are really great. Way better than other dropshipping apps. Everyone in the Trendsi support was very helpful and went above and beyond to helping my process go through. Major kudos to Raymart who was very patient with me, he deserves a raise.
Hi Fashion Corner LA,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.
I just found out about Trendsi and spoke to Allan and he was awesome! Answered all my questions clearly, very professional! Thank you Allan!
Today 06/25/2023 contacted Trendsi and got Anya, I couldn't understand why I kept getting error "Page Unresponsive", but it only happened on Trendsi website, but Anya was very professional, extremely patient trying to figure out why this kept happening. I started getting very upset, because I finally found a platform where customers don't have to wait "Forever" to receive their products and now I'm experiencing issues omg, but Anya continued to be professional and extremely patient. To make long story short, I figured out it was my browser, although Anya kept telling me and leading toward the browser it just would not register. After further troubleshooting it was extensions I had on my browser! I contacted Trendsi and got lucky to get Anya again, I got the opportunity to apologize to Anya for kept asking to speak with someone other than Anya and as from the start Anya still professional and patient. Thank you Anya for be available when I really needed assistance! I am grateful! Thank you!
Hi D'Zani Fashion,
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️
8/27/23 - Anya is FABULOUS! I had an issue that she thoroughly walked me through until we figured it out. It was a user-error and once Anya realized what it was, I was able to correct the problem. THANK YOU SO MUCH! Highly Recommend.
3/16/23 - Angelo in customer service was very knowledgeable and helped with an issue I created. He was very understanding and walked me through the steps to correct the problem. Thank you, Angelo! Everyone is customer support is very friendly and helpful. Gretie helped me twice today already and she was so helpful and patient with answering my questions. Chette in customer service was very helpful and answered all of my questions about the return process. Thanks so much.
Hi,VacationGrabs
We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Chette. Please reach out again anytime! 💛
Just spoke with CHETTE! She was an absoulte joy to work with! Answered all of my questions thouroughly and promptly. And she was SO kind! Thank you so much, Chette!
Hi, Byrd Haven Boutique
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
The customer service chat is amazing! I asked a question on the weekend and got a reply within 5 minutes. Although I was not able to restock one my items due to it not being available, Chette's quick and accurate answers were extremely helpful.
Hi, Sabina Sun
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
so fast and questions answer fast as well perfect 5 star. Complete made sure i was up and ready for my big launch day.
Hi Bronzed & Blonde Boutique,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Czarina WAS SOOO AWESOME! She helped me with getting the shipping rates done, which was SOOO COMPLICATED despite the directions given on the website. THANK YOU Czarina! SHE deserves to be over the company with all of the patience that she had with me!
*UPDATE*
I had an issue with my products not syncing to my shopify store. Gretle was able to help me out today, and we found that it was a system error. Thanks Gretle for your help. It was very well appreciated.
UPDATE:
Raymart helped me with getting my shipping information in perfect working conditions. I was unable to ship to local addresses (within the USA), until this wonderful person helped me! THANK YOU Raymart!
Hi, Ice Gold Apparel
Thank you for your review and we are glad that Czarina was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.