Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

September 16, 2021

Finally a drop shipping app for women’s fashion that has trendy fashion that everyone wants at competitive prices! Plus a staff that connects with their retailers and is always super helpful. I recently needed fast assistance and Lee was super friendly and got me the info I needed very quickly. Thanks Lee and Trendsi!

Alchemy & Asteria
United States
About 1 year using the app
ShopSocial, Inc. replied September 19, 2021

Hi Alchemy & Asteria,

Thank you for your wonderful review! We are always looking for ways to improve our platform as well as provide great quality products and services. Please don't hesitate to reach out again anytime you need help.

June 4, 2022

Simply AMAZING customer service. My rep Gretle was simply professional and helpful all the way. Thank you so much!!

Mercedes Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Mercedes Fashion

We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!

March 15, 2023

This app is fantastic! What was even more fantastic was when Trendsi Support Agent, Czar, helped me finally connect my shopify store after I was having problems with it for hours. Such a blessing to have someone so helpful and patient helping me along my side. 10/10 recommend!

Nexus Fitness
United States
About 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Nexus Fitness

We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!

June 13, 2021

Love the Trendsi app! Sourcing became so much easier working with a team that is always there to support. Thanks guys for always being on top of orders, shipping, and to answer any questions we have.

Milani Moda
Canada
About 1 year using the app
ShopSocial, Inc. replied June 14, 2021

Hi Milani Moda,

Thank you so much for the review, and we are delighted that you enjoy using Trendsi! We are committed to improving our services, and we will strive to offer you even better support. Please don't hesitate to reach out with any questions or feedback.

January 2, 2023

Trendsi makes dropshipping so easy for you. I've had to reach out to customer service for a few questions and each time worked with Raymart as my customer support. Raymart was incredibly patient and helpful. Highly recommend Trendsi!

Sienna Hope Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Sienna Hope Boutique

Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

May 17, 2023

Lorie did a fantastic job at answering my questions. I like the fact that it is US based as my customers are majority in the US. The clothing looks nice I can't wait for them to arrive and check the quality out. 5/5 service. Give Lorie a raise.

HBOS
United States
About 1 year using the app
ShopSocial, Inc. replied May 18, 2023

Hi HBOS,

Thank you for your kind words! I'm glad to hear that Lorie provided you with excellent assistance and that you're satisfied with the service. I'll make sure to pass on your feedback to Lorie. If you have any more questions or need further assistance, feel free to ask.

February 16, 2023

Trendsi is such a top tier app for Drop Shipping, Any issues you ever come across they will be right there and always answer in a timely manner. Lee was so sweet and helpful with diagnosing the issues I was experiencing and was helpful in resolving it as well! If you're thinking about going with Trendsi as a drop shipper may this review help you make your mind up about it!

DellaRose Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied February 27, 2023

Hi, DellaRose Boutique

Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.

June 9, 2022

Mia was incredibly helpful and very thorough. I'm super grateful! Great items and great policies. Can't wait to try it out

Merci Me Boutique, LLC
United States
About 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Merci Me Boutique, LLC

Thank you so much for the kind review, our goal is not only to be a supplier but to provide great software and service. Please reach out to us whenever you need more help!

April 28, 2022

I am so satisficed with this App and program, whenever I have had trouble Angelo was right there to help me. If you are looking to upscale your business, look no more.

Leyu Designs
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Leyu Designs

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

August 18, 2022

Angelo was very helpful in helping me to correctly make a return. He answered all of my questions and did it quickly.

White Rose Eclectics
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, White Rose Eclectics

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.