Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

October 29, 2022

Chette was terriffic! Your clothing is beautiful. Please add more for boys aged 3 and up. Thank you.

Pink Paisley Products
United States
About 1 year using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Pink Paisley Products

We appreciate your honest review and we hope to continue to provide you with excellent customer service and the best user experience to help accelerate your business toward your business goals! We are here for you 24/7 for any questions or help! 💛

October 21, 2022

Wonderful customer service from Allan! Great platform with great shipping times and products! Im in love!

Rising Beauty
United States
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Rising Beauty

A thousand thanks for your review! We are so happy that Allan was able to assist you with your concern. Please don't hesitate to reach out again if you need anything. We are available 24/7!

May 8, 2023

Great App with Amazing Selection of products - images as well as Great Customer Support- Thank You Anya : )

eshopmarketplace
Canada
About 1 year using the app
ShopSocial, Inc. replied May 8, 2023

Hi eshopmarketplace,

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

Edited January 25, 2023

Always willing to help if needed. Easy platform to use as well. Quality of the clothing so far has been good. Lee was super helpful when doing a love chat.

Melissa Ann's
United States
About 1 year using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Melissa Ann's

We are so glad that our team was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

September 29, 2021

Hello everyone! This morning on chat I received very good and prompt service from Maria. Thanks for the help. It was greatly appreciated.

Mode Inspire
Canada
About 1 year using the app
ShopSocial, Inc. replied October 5, 2021

Hi Mode Inspire,

We are glad Maria was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

May 2, 2022

I'm new to this app so I can't speak on the products yet but the chat was great. I might have waited 1 minute, if that, before a pleasant young lady helped me. I'm looking forward to a long relationship with Trendsi.

Pink Apple Candy
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Pink Apple Candy

Thank you so much for your kind words, your review made our day! 💛 WE are so blessed to have you and we are so thrilled that our hard work was affirmed by your honest, transparent and heart warming feedback. We will definitely share your glowing review with our team to put a smile on their faces. Please reach out again, we are available 24/7! 💛

April 20, 2023

Trendsi customer service was very quick. Lee was very helpful and offered to forward my request to the listing team for future orders. Thank you Lee!

My Amazing Shop
United States
About 1 year using the app
ShopSocial, Inc. replied April 20, 2023

Hi, My Amazing Shop

Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 23, 2023

This app is great! And the customer service is fantastic. It is very responsive. Czar helped me today -she is very knowledgeable. I have always gotten great help from Trendsi whenever i need it - almost immediately.

BLOOMZ BOUTIQUE
United States
About 1 year using the app
ShopSocial, Inc. replied August 25, 2023

Hello BLOOMZ BOUTIQUE,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and experiencing excellent customer service. We're here to help whenever you need us, and we're glad Czar provided you with knowledgeable assistance. Your satisfaction is our priority, and we look forward to serving you in the future. ❤️

June 14, 2023

Czar was extremely helpful with explaining an error that was made on my behalf. Lesson learned - super friendly and helpful and quick!

Southern Rose Posh
United States
About 1 year using the app
ShopSocial, Inc. replied June 15, 2023

Hello Southern Rose Posh,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

September 3, 2022

Had questions about products and marketing. Vince was extremely helpful and timely with his responses.

In The Buzz
United States
About 1 year using the app
ShopSocial, Inc. replied September 24, 2022

Hi, In The Buzz

We take pride in providing the best user experience and the highest of standards when it comes to customer service and we are so glad that Vince was able to do just that. If you need further help, please reach out at any time! Thank you for your review, we appreciate you! 💛