Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 18, 2022

Angelo was very helpful in helping me to correctly make a return. He answered all of my questions and did it quickly.

White Rose Eclectics
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, White Rose Eclectics

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.

March 1, 2023

I am just getting started but Trendsi has been wonderful so far. They are very responsive and quickly answer any question. Thank you Gretle. Your help is much appreciated.

livijean
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi, livijean

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 4, 2022

I needed help with my order and contacted customer support. I chatted with Gretle. She was very professional, kind, and patient. She made sure I understood the order process and walked me through everything. Thank you for your professionalism and quick responses Greta. You're awesome.

Ruby's Quick Picks
United States
About 1 year using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Ruby's Quick Picks

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free and we are so glad that Gretle was able to help you get started. Please don't hesitate to reach out again when you need help!

July 12, 2023

Trendsi is amazing. The whole experience has worked wonders for my business. I just sent an email with an updated address, and Allen emailed back very quickly and corrected my customers order right away. Love Trendsi!!

Secrets Fashion Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied July 13, 2023

Hello Secrets Fashion Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We will make sure to pass along the compliments to Allan. Please feel free to contact us for anything you need, we are always happy to help. ❤️

July 20, 2022

nice products listed on trendsi marketplace helps me a lot with dropshiping store i'm trying to start

Linodeals
Romania
About 1 year using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Linodeals

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

September 22, 2021

I just used the chat for a return/exchange and Gretle was super helpful and very professional & courteous. Thank you, Gretle!
I am loving this app and all the cute, in-trend clothes!

The Tailored Hippie
United States
About 1 year using the app
ShopSocial, Inc. replied September 27, 2021

Hi The Tailored Hippie,

We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help!

November 16, 2022

great app with excellent support - shout out to Chette who helped me out this morning with my questions :)

TrailSteading
United States
About 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, TrailSteading

A thousand thanks for your review! We are so happy that Chette was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

October 25, 2022

With the help of Hazel I was able to set up manual orders through Shopify. Super easy and she was super helpful

ISLAMARA
United States
About 1 year using the app
ShopSocial, Inc. replied November 20, 2022

Hi, ISLAMARA

Hazel is a rockstar! Thank you so much for leaving us a review, your honest feedback matters to our team. If you need help, please feel free to pop by again. We are here for you 24/7! 💛

February 28, 2023

We were having trouble getting things to link up with our store and the customer service was so kind and responsive! Raymart was understanding, and helped us to successfully connect the app!

Anchored
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi Anchored,

Thank you for your detailed review! We are glad we could help you resolve things this time. Please feel free to reach out if you have any questions, we are always here to help!

Edited October 20, 2021

Great customer service provided by Jaylene. She was very responsive and handled all of our requests quickly. Thank you! Update: 10/20/2021 - Miles was extremely helpful and quickly helped me with the issue I had reached out to Trendsi about (quick fix!). Thanks so much Miles and to the team over and Trendsi, you are all very wonderful and we're glad to work with you all!

Sharing My Love
United States
About 1 year using the app
ShopSocial, Inc. replied July 7, 2021

Hi Sharing My Love,

Thank you so much for your reply! Please don't hesitate to reach out for any questions or feedback, it is always a pleasure for us to help!