Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 23, 2023

This app is great! And the customer service is fantastic. It is very responsive. Czar helped me today -she is very knowledgeable. I have always gotten great help from Trendsi whenever i need it - almost immediately.

BLOOMZ BOUTIQUE
United States
About 1 year using the app
ShopSocial, Inc. replied August 25, 2023

Hello BLOOMZ BOUTIQUE,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and experiencing excellent customer service. We're here to help whenever you need us, and we're glad Czar provided you with knowledgeable assistance. Your satisfaction is our priority, and we look forward to serving you in the future. ❤️

June 14, 2023

Czar was extremely helpful with explaining an error that was made on my behalf. Lesson learned - super friendly and helpful and quick!

Southern Rose Posh
United States
About 1 year using the app
ShopSocial, Inc. replied June 15, 2023

Hello Southern Rose Posh,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

January 28, 2023

Lee was super helpful and answered all my questions perfectly. So if you are pumped up with Lee, feel free to ask anything. She is a pro

Leisurely Fashion
Hong Kong SAR
About 1 year using the app
January 18, 2022

Gerçekten haftalardır araştırma yapıyorum ve galiba istediğim gerçek bir supply bulduğum ve fiyatlar çok uygunn

Albrightons
United Kingdom
About 1 year using the app
ShopSocial, Inc. replied January 27, 2022

Hi Albrightons,

Thank you so much for the review. Please continue to reach out to us if you have more questions or need help. We are here for you 24/7!

May 8, 2023

Thank you very much great service. Angelo was a great helper he help me to set up my product the app to my Shopify account

Amra Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied May 8, 2023

Hi Amra Fashion,

We are glad to hear that Angelo was able to provide you with the assistance you needed. If you have any other questions or concerns in the future, please don't hesitate to ask. I'll do my best to help you. ❤️

May 21, 2022

I've been using this supplier since I first launched my store and have been very happy. They make it super easy to add/track inventory. I have experienced a few glitches, but their customer service is great and they are very responsive. Thank you Chette for helping with my inventory concern. :-)

Lixxx N Lace
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Lixxx N Lace

We are so grateful for your review and we'll make sure to pass along the compliments to Chette. Please reach out again to our 24/7 customer support!

August 17, 2022

The majority of my sales are through this app--it's super easy to use and I run into very few problems. When I do have challenges, I reach out to customer service through the chat and they provide an instant response. They are usually very helpful-- most recently I encountered Gretle.. she checked on 4 different orders for me and was able to provide me the information I needed with some humor and kindness on the side. I am grateful to have this app and the support from the staff at Trendsi.

Dress Junkie Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Dress Junkie Boutique

We are so happy that Gretle was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

March 23, 2023

Lee was a huge help in correcting a delivery zip code issue we had on an order. I appreciate the prompt service Lee provided!

U Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, U Boutique

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

August 13, 2023

Trendsi is a great platform for drop shipping fine jewelry and other fashion products. Great Customer Service. Gretle delivered exceptional customer service and helped with my every needs!

Luna Jewelz
United States
About 1 year using the app
ShopSocial, Inc. replied August 15, 2023

Hi Luna Jewelz,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️

October 19, 2021

I have not gotten deep into the app yet but the service was amazing. Maria definitely did a great job answering all my questions and showed me examples which was extremely helpful. She was also very quick to respond. Highly recommend Maria.

Wild Moxi
United States
About 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Wild Moxi,

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free and we are so glad that Maria was able to help you get started. Please don't hesitate to reach out again when you need help!