Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 13, 2023

Trendsi is a great platform for drop shipping fine jewelry and other fashion products. Great Customer Service. Gretle delivered exceptional customer service and helped with my every needs!

Luna Jewelz
United States
About 1 year using the app
ShopSocial, Inc. replied August 15, 2023

Hi Luna Jewelz,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️

October 19, 2021

I have not gotten deep into the app yet but the service was amazing. Maria definitely did a great job answering all my questions and showed me examples which was extremely helpful. She was also very quick to respond. Highly recommend Maria.

Wild Moxi
United States
About 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Wild Moxi,

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free and we are so glad that Maria was able to help you get started. Please don't hesitate to reach out again when you need help!

June 28, 2023

still sorta new to this i wish there was phone number to call to speak to them. but I understand their chat is great. Allan was super helpful

The Pretty Penny Boutique by Frilly Frolics
United States
About 1 year using the app
ShopSocial, Inc. replied June 30, 2023

Hello The Pretty Penny Boutique by Frilly Frolics,

Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback. ❤️

September 17, 2023

Maria was fantastic today!! Once again trendsi customer service team is outstanding!! I couldn't do it without them!!

ShannonsChiqueBoutique
United States
About 1 year using the app
ShopSocial, Inc. replied September 19, 2023

Hello ShannonsChiqueBoutique,

Thank you so much for your kind words! We're thrilled to hear that Maria and our customer service team were able to provide you with outstanding support. We're here to help anytime you need us! ❤️

February 10, 2023

I LOVE TRENDSI, really they are professional and have very quick customer service, even very quick to call you back through phone! all representatives are very helpful , I contacted Raymart , allan, and through phone Charmaine and all of them soo sweet and respectful.
I would take the pride to keep working with Trendsi for long long term.

Love,
Dr.Ahmad

Lolitaa LLC
United States
About 1 year using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Lolitaa LLC

Thank you so much for your kind words! We'll make sure to pass along the compliments to the team. Please don't hesitate to reach out to our 24/7 support team again!

February 22, 2023

Very happy with the service. Chat is great! Gretle was fast and efficient with assisting me. Super helpful.

PixyBae
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi, PixyBae

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

January 15, 2023

Thank You Lorie for your great support the interaction was amazing answered all my questions in a timely manner.

FASHIONTRENDIVA
United States
About 1 year using the app
April 19, 2022

I love Trendsi so Stinking Much All Of The Ladies Are Incredible! Lee Helped Me Today With Getting The Phone Number On The Account Changed Before I was Locked Out! Not Only That But Lee Seems To Be My Amazing CS Person Everytime I reach Out And She Never Disappoints She Is A True Rockstar MVP

The Lovely Lotus Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied April 24, 2022

Hi, The Lovely Lotus Boutique

Thanks so much for your review! We're delighted that you like using Trendsi so far and that our Customer Support team was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

November 8, 2022

Great response time, Angelo highly appreciate your help. "Trendsi store has been deleted, removed and deactivated feature we offer."

Guang Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Guang Fashion

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together. We will make sure to pass along the compliments to Angelo. ❤️

Edited January 26, 2023

If I could give 10 stars, I would! In a matter of minutes, Raymart solved a tech issue I had for over a week. He was professional, kind, and patient as I navigated through everything. Thank you!

UPDATE: Once again, I contacted Trendsi support, & once again, I received superior service. Angelo was very reassuring and was able to solve my shipping issue with ease.

I am thankful for Trendi’s focus on exceptional support!

Georgia Bee Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Georgia Bee Boutique

We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!