Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

May 31, 2022

They are the best drop shipping supplier that you will find. I love being part of their Facebook group - which is filled with helpful info and a great way to connect with other boutique owners! The sense of community is amazing. Their customer service is also very quick to help with any issues you have. Gretle quickly assisted me with a return issue. Forever grateful that I found Trendsi!

Hazelnut Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Hazelnut Boutique

Thank you so much for your review! It is our mission to help online sellers grow their business, and we look forward to offering you even better services. Please let us know if you need help with anything.

Edited November 5, 2021

I love Trendsi all together! Their customer service is great. Angelo Carlo is always extremely helpful! Brandi and the whole Trendsi Returns Department is great! Lhirose and Miles is great also!

Her Xpressions
United States
About 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Her Xpressions,

We absolutely LOVE your review and thank you so much for your kind words. We'll make sure to relay your thoughtful review to the whole team! Please don't hesitate to reach out again.

April 18, 2022

This app is amazing! I am a completely online store and this has helped me bring more items, quicker ship times and great deals to my customers. It has also kept me from having inventory piling up in my home. Their customer service is also extremely responsive. I had made a mistake on an order, and Hazel responded to my emails extremely quickly and was very patient and helpful. Highly recommend!!

Gemstone Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Gemstone Boutique

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help and can't wait to grow your fashion business together. Just let us know if you have any additional feedback and questions.

May 17, 2022

best help center ever, knowledgable, understandable, they keen to help at any time 24/7, Hazel was one of awsome helper center I delt with

Dawerlee Shop
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Dawerlee Shop

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

August 27, 2023

We have been using Trendsi since around February 2023 -- The customer service is absolutely amazing!!! Integration and editing is so easy -- it's the best way to offer dropshipping! The product quality is great and our customers are happy with the shipping times. Our customers also love that we are able to offer HUNDREDS of more options for reasonable prices.

Customer service rep Gretle was such a great help to us when we needed it!! 10/10 definitely satisfied with her customer service, knowledge, and willingness to help resolve our issue.

Lilly Creek Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 29, 2023

Hello Lilly Creek Boutique,

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Trendsi. We're glad to know that our customer service, integration, editing, and product quality have met your expectations. We'll make sure to pass on your compliments to Gretle as well. Your satisfaction is our top priority, and we're here to assist you whenever you need us. ❤️

April 2, 2022

I haven't officially released my new collection with Trendsi; however, I am SUPER excited! Their customer service is top notch so far and Lee was AWESOME! I had a question about shipping and she answered and solved my problem immediately. Thank you Lee for your help!

Boutique LEAY, LLC
United States
About 1 year using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Boutique LEAY, LLC

Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!

July 26, 2022

Very user-friendly platform! The integration with Shopify works smoothly and they have great customer service. Lorie was very knowledgeable and helped answer any questions we had. There are a lot of clothing options, from brand names to white label. And you can even search products by where they ship from!

Everlasting Two22
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Everlasting Two22

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Lorie. Our CS team is always here to assist you anytime you need it.

February 21, 2022

I have just opened my online store and Trendsi has by far been the easiest part of starting a business. I had one small question that was answered right away through their chat option. May went above and beyond to help walk me through it and now my store is completely automated with the order process! Trendsi is a business owners dream! Super happy - 10/10

Lee Evanfall
United States
About 1 year using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Lee Evanfall

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is to help your brand grow to new heights and we are so glad to have you on board. Please reach out to our 24/7 customer support for any questions!

October 28, 2021

I used this app so much that I can’t stop adding products! I had a couple of questions and both Maria and Charmaine replied to me within a couple of minutes. They also gave me additional tips to help me navigate the app. I’m so excited I found this company to help me grow my online boutique!

elbie boutique
United States
About 1 year using the app
ShopSocial, Inc. replied October 29, 2021

Hi Elbie Boutique,

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free. Please don't hesitate to reach out again when you need help!

May 16, 2022

Customer Service is extremely prompt and professional, especially Gretle. I was confused with some shipping issues and she was able to send screenshots with steps and it helped so much!! She didn't make me feel stupid for not knowing either which I love. Trendsi all around is absolutely amazing. Im excited to grow with them and be a part of something bigger!!! 5⭐ absolutely!!!

Grow & Glow, Beauty & Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Grow & Glow, Beauty & Boutique

Gretle really is a gem, isn't she? We take pride in providing an excellent customer experience and we're so glad that she was able to help you. We will make sure to pass along the compliments to her. Please don't hesitate to reach out again should you need our help! 💖