Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

March 22, 2023

Angelo was quick at responding to me and answered all my questions. I loved the customer service Thank you!

Sinnett Acres Farm
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Sinnett Acres Farm

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free and we are so glad that Angelo was able to help you get started. Please don't hesitate to reach out again when you need help!

Edited March 5, 2024

Gretle is awesome. Great help in answering all my questions, and helped me with the onboarding process. They are great and quick to respond. I don't have much else to say right now as I just signed up, but very easy to use and set up :). I'm excited to start :)

Status Update:

Still extremely happy with Trendsi. They are super helpful and really are 24/7 as I've asked questions late at night too :). It's easy to process orders and pretty much everything is done on their side, which makes it super helpful when dealing with Shopify.

Joel and Harold were great and offered great tips for me to get more sales, for which I am going to take them up on it :). Thanks for all the assistance, guys! I appreciate it so much :).

AllIn Computer
United States
About 1 year using the app
ShopSocial, Inc. replied July 28, 2023

Hello AllIn Computer

Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance, answered all your questions, and made the onboarding process smooth for you. We take pride in our quick and responsive support.

We're thrilled to have you on board, and we're here to support you every step of the way. If you have any more questions or need further assistance, feel free to reach out.

June 13, 2022

CHETTE FROM TRENDSI WAS VERY HELPFUL AND KNOWLEDGEABLE. SHE ADDRESSED MY PROBLEM AND HELPED FIND A SOLUTION

Quetie Drip Llc
United States
About 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Quetie Drip Llc

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. Thank you for the kind review!

Edited June 17, 2023

Great Support team, thank you "Gretle ", "Mia" and "Angelo" and "Chette" for your valuable support.
they are professional and well trained to answer your questions and they try to help always

cunny
United Arab Emirates
About 1 year using the app
April 7, 2022

Gretle was quick to respond with questions I had about a product for my store. Very nice......Great job!!

coleychicboutique
United States
About 1 year using the app
ShopSocial, Inc. replied April 14, 2022

Hi, coleychicboutique

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for your review and we encourage you to reach out anytime you need help!

March 20, 2022

This app is absolutely amazing! Customer support is super helpful and friendly. I’ve spoken to Gretle and May and they’re both fantastic! I’m so appreciative of this service! :)

The Ivy Collective
United States
About 1 year using the app
ShopSocial, Inc. replied March 24, 2022

Hi, The Ivy Collective

Thank you for recognizing our Customer Support team members! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

July 5, 2022

Love this app. Angelo was great help when I was having issues with an item and it's tracking. Great items too.

bellafawn
United States
About 1 year using the app
ShopSocial, Inc. replied July 6, 2022

Hi, bellafawn

Thank you so much for your sweet review. We will make sure to pass along the compliments to Angelo. Please don't hesitate to reach out again should you have any questions/concerns.

August 14, 2022

I used this app to get a status on one of my orders that was in processing status. Lee responded to my request for a Supervisor in less than 24 hours. I was so impressed! The customer service is top notch! Thank you Lee!

Lilforyou
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Lilforyou

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

April 8, 2022

I came across Trendsi in my attempts to find a fashion drop ship solution as drop shipping was my only option for opening an online boutique with my busy schedule. As soon as I saw the offered styles I signed up and created my store. They have successfully fulfilled my orders and my customers are very happy. This team is growing. They are aware. They are improving everyday. If you're in fashion e-commerce - You need to jump on this opportunity NOW. Good things will happen with this app.

Morpho & Co.
United States
About 1 year using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Morpho & Co.

We are so glad to have you! Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

March 2, 2023

Great and quick customer service when needed. Thank you Czar for attending my request in no time. Very Helpful

The Sphinx Emporium
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi, The Sphinx Emporium

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.