Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 26, 2022

Very user-friendly platform! The integration with Shopify works smoothly and they have great customer service. Lorie was very knowledgeable and helped answer any questions we had. There are a lot of clothing options, from brand names to white label. And you can even search products by where they ship from!

Everlasting Two22
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Everlasting Two22

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Lorie. Our CS team is always here to assist you anytime you need it.

February 21, 2022

I have just opened my online store and Trendsi has by far been the easiest part of starting a business. I had one small question that was answered right away through their chat option. May went above and beyond to help walk me through it and now my store is completely automated with the order process! Trendsi is a business owners dream! Super happy - 10/10

Lee Evanfall
United States
About 1 year using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Lee Evanfall

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is to help your brand grow to new heights and we are so glad to have you on board. Please reach out to our 24/7 customer support for any questions!

November 14, 2023

Allan Paz was quick and kind to help me right away. Love it. Thank you.

Red Heart
United States
About 1 year using the app
ShopSocial, Inc. replied November 16, 2023

Hi Red Heart,

Thrilled to hear you had a positive experience with Allan! 🌟 We're all about quick and kind assistance. Thanks a bunch for your kind words! If you ever need more help, we're here for you. 😊

August 27, 2023

We have been using Trendsi since around February 2023 -- The customer service is absolutely amazing!!! Integration and editing is so easy -- it's the best way to offer dropshipping! The product quality is great and our customers are happy with the shipping times. Our customers also love that we are able to offer HUNDREDS of more options for reasonable prices.

Customer service rep Gretle was such a great help to us when we needed it!! 10/10 definitely satisfied with her customer service, knowledge, and willingness to help resolve our issue.

Lilly Creek Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 29, 2023

Hello Lilly Creek Boutique,

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Trendsi. We're glad to know that our customer service, integration, editing, and product quality have met your expectations. We'll make sure to pass on your compliments to Gretle as well. Your satisfaction is our top priority, and we're here to assist you whenever you need us. ❤️

Edited July 28, 2024

Great Company!

Bella Bourget
United States
About 1 year using the app
ShopSocial, Inc. replied November 7, 2023

Hello Bella Bourget,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer service team. We're always here to help, so don't hesitate to reach out if you have any more questions or need assistance in the future. Thanks for recommending Trendsi! 😊🌟

October 28, 2021

I used this app so much that I can’t stop adding products! I had a couple of questions and both Maria and Charmaine replied to me within a couple of minutes. They also gave me additional tips to help me navigate the app. I’m so excited I found this company to help me grow my online boutique!

elbie boutique
United States
About 1 year using the app
ShopSocial, Inc. replied October 29, 2021

Hi Elbie Boutique,

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free. Please don't hesitate to reach out again when you need help!

May 16, 2022

Customer Service is extremely prompt and professional, especially Gretle. I was confused with some shipping issues and she was able to send screenshots with steps and it helped so much!! She didn't make me feel stupid for not knowing either which I love. Trendsi all around is absolutely amazing. Im excited to grow with them and be a part of something bigger!!! 5⭐ absolutely!!!

Grow & Glow, Beauty & Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Grow & Glow, Beauty & Boutique

Gretle really is a gem, isn't she? We take pride in providing an excellent customer experience and we're so glad that she was able to help you. We will make sure to pass along the compliments to her. Please don't hesitate to reach out again should you need our help! 💖

June 2, 2023

Anya was very efficient & professional. She updated my info, answered all my questions, solved an issue, & directed me for further product inquiry. Anya did a great job today.

7CaratStar
United States
About 1 year using the app
ShopSocial, Inc. replied June 3, 2023

Hi 7CaratStar,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

Edited December 18, 2021

Truly amazing support group here that is ready to help you at a moments notice. Gretle and Lorie, seriously you both are rock stars. You go above and beyond & very polite and chatty. They will do their best to answer your questions, guide you and make sure you are 100% satisfied and any issues resolved. Trendsi give these ladies a raise they a rare employees and worth it.

Lemarii
United States
About 1 year using the app
ShopSocial, Inc. replied December 31, 2021

Hi Lemarii,

Thanks for your kind words about Gretle and Lorie, they are indeed a rockstars and a valuable member of our team. Your glowing review means a lot to our team, we appreciate you! You are welcome to reach out to us again any time! 💛

October 30, 2022

Customer service is spot on! Chette was very helpful and quick to answer all my questions. Definitely recommend this app.

MyTriliner
United States
About 1 year using the app
ShopSocial, Inc. replied November 21, 2022

Hi, MyTriliner

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Chette and please do not hesitate to reach out again anytime you need help.