Reviews (3,510)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.
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I use trendsi for quality products in my store, have had several orders with no issue in the delivery process. The customer service reps are always available and very helpful. Thanks 'Angelo' for the quick response and help.
Hello Hadasshe Fashion,
We are so happy that Angelo was able to provide you with the support needed. Please continue to reach out when you need help.
Raymart was my customer support agent for today and he was absolutely the best agent I have dealt with. He is very respectable and friendly. He deserves 5 stars
Hello Safe Travels Clothing Co.
Thank you for your wonderful feedback! We're thrilled to hear that Raymart provided you with exceptional customer support and left such a positive impression. We truly value our support team's dedication to being respectful, friendly, and helpful. Your kind words are greatly appreciated. If you need any further assistance, don't hesitate to reach out. Have a great day!
The customer service is outstanding! Chette patiently answered all my questions and helped me feel secure that my dropshipping was on the right track. So happy to have found Trendsi!
*Update* I had so many questions today and needed help with some settings, and Mia took me through all the steps, answered all my questions and was SO HELPFUL!! I can't say enough how amazing Trendsi customer support is, they are ALWAYS there when you can't figure something out. *
Love Trendsi, the customer service is AMAZING! They always find an answer to my questions, and get back to me very promptly. I've sent several messages in the past month and was helped by three wonderful people, Allan, Lorrie, and Raymart, and they've all been very kind and helpful. Love their website, so easy and straightforward to use, and great product selection.
Had questions at 3am ! Great customer service ! Lorie was quick to respond and very helpful and friendly ! Thanks so much for super service !
Hi, Amber Creek Boutique
Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again
I chatted with a awesome customer Service rep from Trendsi
Gretle I needed some information and she got right to it. Very great customer service at trendsi
Hi,
Thank you so much for your generous review! I will pass along your feedback to Gretle. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.
I just spoke with Vince and he was fantastic! Thank you for the quick answer and response, you are awesome!!!
Hi, Rainbows & Sunshine Boutique
We are so delighted that Vince was able to provide you with the support that you need. Our customer service team is available to help you 24/7!
I had the pleasure of speaking with Lee from customer care, and I must say they were incredibly helpful in clarifying some points regarding their service. Lee demonstrated great knowledge and patience, making the experience smooth and efficient. I appreciate their excellent customer service skills.
Hi SCOZARO,
That's wonderful to hear! It sounds like you had a positive experience speaking with Lee from our customer support. Excellent customer service skills, knowledge, and patience are important qualities for a customer care representative to possess. It's great that Lee was able to clarify your points and make your experience smooth and efficient. If you have any other questions or need further assistance, feel free to ask! ❤️
Angelo has been super helpful trying to figure out some the features Trendsi offers. Hands Down loving Trendsi
Hi, Dynamic Apparel
Thank you for your amazing feedback! We will make sure to pass along the compliments to Angelo and feel free to reach out again should you have any questions/concerns.
I am still new to dropshipping, but so far, Trendsi has been a very positive experience. I was nervous when I read reviews that several of the items go out of stock quickly, but I have found that you just need to look into the items before publishing them and strategically make your content around the items that have high stock. Every issue I have run into, Gretle has helped me resolve or given me the answer to within 15 minutes or less, so I can speak highly to their customer support. I have made a couple sales and I am excited to see how far I can go with the app. I would recommend this business model to new business owners looking to start a business but not looking for a big investment, and I think the reviews for this platform speak for themselves- you just have to be willing to put in the time!
Hi Cricket & Clover Co.,
Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together. ❤️