Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

May 20, 2022

Charmaine was absolutely amazing from start to finish!! She was able to resolve my problem within a minute of me telling her what the issue was. Very pleasant and went above and beyond to ensure I understood.

Isa Liv Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Isa Liv Boutique

We love you back! Thank you so much for leaving us your AMAZING review. It's our goal to offer more and more content to help you level up and grow your business beyond what you ever could have imagined. When we hear something like this, we get positively giddy here at Trendsi! And remember, we always have your back for any help needed!

March 3, 2023

Chette was great- super fast and very helpful. Customer Service with bTrendsi is top-notch and is A+ all the way!

Boutique'd by LeeLee
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi Boutique'd by LeeLee,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

March 19, 2023

Trendsi customer service is absolutely AMAZING! Gretle helped me today and was very helpful and quick to answer my questions! So glad to partner with this dropshipper!

Midwest Honeys
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Midwest Honeys

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Gretle. Let us know if you need anything, and we are always happy to help.

February 27, 2022

Iv'e been loving the products & the images are great! I've needed some help with my website and reached out with customer service - Gretle help me & it was quick and easy! Thanks again!

Rebel River Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Rebel River Boutique

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

Edited April 14, 2023

On several occasions I've needed urgent assistance well past 11pm and Raymart has always been extremely helpful, professional, and attentive! This is exactly the type of customer support we need as business owners. Thank you for your support and for not treating us small business owners any different!

The Essence of Vanity
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, The Essence of Vanity

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Gretle. Our CS team is always here to assist you anytime you need. Thank you for the review! 💛

April 6, 2023

The customer service is quick and on top of things. Mia was my representative and she was super helpful and helping me resolve my issue :) Thank you soooo much!

kenzy lemon
United States
About 1 year using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Mia. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

February 28, 2022

I absolutely love Trendsi. Affordable, easy to navigate and the employees are always so helpful! Tonight Gretle helped me tremendously with my very first exchange. Thanks so much!

Girl vs. Globe Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Girl vs. Globe Boutique

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Gretle and please do not hesitate to reach out again anytime you need help.

May 27, 2023

Super helpful and answered all my questions. Its mid day Saturday and not 1 but 2 associated came on the chat to help me. Gretle did an amazing job answering my questions and being patient with me. Thank you.

Tranquil Couture
United States
About 1 year using the app
ShopSocial, Inc. replied May 27, 2023

Hi, Tranquil Couture

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

December 27, 2022

Excellent, speedy customer service! Easy to use! I'm looking forward to growing my business with Trendsi!

Flamingo Boutique By Dani
United States
About 1 year using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Flamingo Boutique By Dani

Thanks so much for the awesome feedback! We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

February 13, 2023

Angelo helped me with a issue quickly and with patience. Very good customer service and feel confident they will help me again in the future if I need it.

Yummy On Me
United States
About 1 year using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Yummy On Me

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!