Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

April 14, 2023

Trendsi makes it easy for you! They have great selections and the shipping to our customers are timely! The quality of the product is tops and Gretle the customer service rep was extremely helpful!

The Daytron D'mur Collection
United States
About 1 year using the app
February 2, 2022

as a first timer using drop shipping, Mia was absolutely great in assisting me with setting up the Trendsi app and connecting it to my online store and setting up my collections. Mia is professional, polite, very informative and made my experience in setting up very clear and very easy.

Ría 24K fine jewelry
United States
About 1 year using the app
ShopSocial, Inc. replied February 4, 2022

Hi Ría 24K fine jewelry,

We are so glad to have you and we appreciate your wonderful feedback! It is our mission to help start up businesses reach their goals and to make your dropshipping experience wonderful and user friendly! We'll make sure to pass along the compliments to Mia and if you have more questions or need help, please feel free to pop by again. We are available 24/7! 💛

Edited March 15, 2022

Loving Trendsi and all the reps (including Harold, Mia, Whitney, Hazel, and Karen). For a newer company they are working hard with all our best interests in mind and rectifying any issues quickly. Great community! Highly recommend. Edited to add that today 3/15 I was assisted by Gretle who quickly looked into my issue and provided work-around solutions to meet my needs. She was a pleasure to deal with as well! Love all of customer care!

Reflection Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied February 4, 2022

Hi Reflection Boutique,

We are so delighted to read your awesome review and we'll make sure to pass along the compliment to the whole team to make their day! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

March 29, 2023

Perfect and fast support by Mia! Thank you so much! :)
Had to quickly fix a problem with a number and she helped within a minute. Wow!

B&M
United States
About 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, B&M

Thank you for your review and we are glad that Mia was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

October 25, 2022

If all customer support was as wonderful as what I received from Angelo many businesses would run much smoother. I greatly appreciate the attentiveness.

Blissfully Blessed Creations
United States
About 1 year using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Blissfully Blessed Creations

Thank you for your wonderful review! Your kind words means the world to our team and it is our motivation to be better and better. We will make sure to pass along the compliments to Angelo and please reach out to us any time you need! We're here for you 💛

June 26, 2023

I love Trendsi! The fashion is always on trend and ALWAYS new and exciting! Customer Service Assistants Mia, Allan & Gretle, along with others, are always very professional, kind and thorough in assisting anything I need - and no long waits like other chats! They are available 24/7 and very responsive at any time of the day. I would (and have) recommend Trendsi for dropshipping anytime! Trendsi is a company I admire and have watched develope tremendously since I joined. Good on you Trendsi - Keep going strong!

Divine
United States
About 1 year using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Divine

We are so happy to hear that our CS team members were able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

March 21, 2022

I used the chat box to ask for guidance on my first return and Gretle was super helpful and answered all my questions.

Brandi USA
United States
About 1 year using the app
ShopSocial, Inc. replied March 24, 2022

Hi, Brandi USA

Thanks a lot for your review and this means a lot to us. We are glad that you enjoy using Trendsi and we can't wait to help you further grow your fashion business. Don't hesitate to reach out if you have any additional questions or feedback. We are always here to help.

April 13, 2023

My SIL and I are just now starting our shop together, we found trendsi and are excited to see how well it works for us! I got some samples in and the quality is great!
I also had some questions and got in contact with Mia. She was friendly and super helpful!
So far, I only have positives about trendsi!

The Best Dresstern
United States
About 1 year using the app
ShopSocial, Inc. replied April 14, 2023

Hi The Best Dresstern,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

December 1, 2022

When it comes to apps, this one is a gem. Trendsi's integration is 10 out of 10, so simple, and everything is taken care of automatically. We love this app, a true set-it-and-let-it-do-its-thing. We get great quality products that our customers love so that we can focus on them. Charmaine is so great and very helpful. Trendsi is the complete package, with live support, email updates, and the different syncing that gets done is perfect. We can't say enough. We have used several other apps in the past, and Trendsi bets then, hands down.

Amara Bryn
Canada
About 1 year using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Amara Bryn

Welcome to Trendsi! Thank you so much for taking the time to leave us a review, we are so glad that Charmaine was able to help you. Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. Please reach out again anytime you need help!

October 18, 2022

I used this app as my main supplier for womens clothing and I love how it integrated so easily with shopify, making it super simple to add products to my website. Also my support with Trensi, agent Chette, was fast and very helpful. I highly recommend this app.

The Top Drawer Clothing
Canada
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, The Top Drawer Clothing

We LOVE your review and we are so grateful that you took the time to leave us your feedback. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Chette. Please don't hesitate to reach out if you have any questions or concerns.