Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited July 25, 2023

I love using Trendsi! They have made everything so easy and their products are great. Any time I have had any questions Raymart, Chette & Czar have been so wonderful and so helpful with walking me through everything step by step. Excellence customer service!

Adeline Francine Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Adeline Francine Boutique

We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!

May 31, 2023

I reached out to Trendsi for a question with an order. It took some time to figure it out, but it was figured out. With the exceptional help from Czar, I was able to get the answers I needed. Response time was quick and satisfactory.

Deleley
United States
About 1 year using the app
ShopSocial, Inc. replied June 1, 2023

Hello Deleley,

Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

March 21, 2023

Mary has been fantastic and works hard to resolve all issues. She is caring and takes pride in her job to make sure everything is resolved.

Oasis Luxury Treasure
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Oasis Luxury Treasure

Thank you for your wonderful review! Your kind words mean the world to our team and it is our motivation to be better and better. We're here for you 💛

May 2, 2023

Czar did an amazing job answering all my questions. She went above and beyond making sure that she understood my question.

Live Life Breathe Brands
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2023

Hello Live Life Breathe Brands,

That's great to hear! Czar is one of the dedicated and thorough people we have in customer support, and I'm glad that she was able to provide you with the answers you were looking for. It's always a pleasure to receive excellent customer service, and I'm sure Czar will appreciate your positive feedback. If you have any more questions or need further assistance, feel free to ask! ♥︎

June 19, 2023

Raymart was an amazing help when I couldn't get into my account. He was very fast and was bale to solve my problem in less then 5 minutes. Also extremely polite and asked if I needed more help. Excellent customer service

T4x Quadruple Love
United States
About 1 year using the app
ShopSocial, Inc. replied June 19, 2023

Hi, T4x Quadruple Love

Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

October 18, 2022

Very quick customer service response! I am actually very impressed how quick they help you! Today Lee helped me out and was pleasant to chat with!

KODASH
United States
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, KODASH

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

October 11, 2021

Hands down the best drop shipping app I've found so far~ I had a question while using the app and Pearl was AMAZING! super fast super informative and handle my question like a pro!

maxmerida
United States
About 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Maxmerida,

Thank you so much for your amazing review! We are so glad that Pearl was able to help you - she is a gem! Please continue to reach out to our 24/7 CS team for any questions!

May 20, 2022

Charmaine was absolutely amazing from start to finish!! She was able to resolve my problem within a minute of me telling her what the issue was. Very pleasant and went above and beyond to ensure I understood.

Isa Liv Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Isa Liv Boutique

We love you back! Thank you so much for leaving us your AMAZING review. It's our goal to offer more and more content to help you level up and grow your business beyond what you ever could have imagined. When we hear something like this, we get positively giddy here at Trendsi! And remember, we always have your back for any help needed!

March 3, 2023

Chette was great- super fast and very helpful. Customer Service with bTrendsi is top-notch and is A+ all the way!

Boutique'd by LeeLee
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi Boutique'd by LeeLee,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

March 19, 2023

Trendsi customer service is absolutely AMAZING! Gretle helped me today and was very helpful and quick to answer my questions! So glad to partner with this dropshipper!

Midwest Honeys
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Midwest Honeys

Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Gretle. Let us know if you need anything, and we are always happy to help.