Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 18, 2023

So far Trendsi has been AMAZING. I have spoken to several reps at this company and all have been wonderful, especially Raymart. The helpful tips and suggestions to better my experience has made all the difference. I haven't had to wait more than 30 min for an email reply yet. This kind of customer service is unheard of in today's world. They deserve 5 Stars across the board in all areas, especially syncing to my Shopify account. It is the easiest process out of all the other dropshippers I have used. I do hope in the near future they add more product's to their accessory area as well as SHOES! Not much of a selection on either and that would be a major plus for my business because I like to stick with 1 company instead of going with several people. I cannot wait to see how far I go in the online boutique industry using Trendsi.

Happily Ever Atchison Shop Co.
United States
About 1 year using the app
ShopSocial, Inc. replied September 20, 2023

Hello Happily Ever Atchison Shop Co.,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and the exceptional service provided by our team, especially Raymart. We're constantly working to improve and expand our product offerings, so your feedback about accessories and shoes is greatly appreciated. We're excited to continue supporting your online boutique business and can't wait to see your success with Trendsi. If you have any further suggestions or questions, feel free to reach out. Thank you for being a valued part of our community! ❤️

May 27, 2023

Super helpful and answered all my questions. Its mid day Saturday and not 1 but 2 associated came on the chat to help me. Gretle did an amazing job answering my questions and being patient with me. Thank you.

Tranquil Couture
United States
About 1 year using the app
ShopSocial, Inc. replied May 27, 2023

Hi, Tranquil Couture

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

December 27, 2022

Excellent, speedy customer service! Easy to use! I'm looking forward to growing my business with Trendsi!

Flamingo Boutique By Dani
United States
About 1 year using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Flamingo Boutique By Dani

Thanks so much for the awesome feedback! We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

February 13, 2023

Angelo helped me with a issue quickly and with patience. Very good customer service and feel confident they will help me again in the future if I need it.

Yummy On Me
United States
About 1 year using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Yummy On Me

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

October 25, 2022

Customer service is great and they are always available to answer any questions. Thank you Gretle for your prompt respose and assistance!

Charming Steals
United States
About 1 year using the app
ShopSocial, Inc. replied November 10, 2022

Hi, Charming Steals

We LOVE your review and we are so glad that Gretle was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7!

Edited June 5, 2023

Trendsi was so great and Chette was very helpful.
The website is very clean and the entire support team is great.

Wallet Eden
United States
About 1 year using the app
ShopSocial, Inc. replied April 30, 2023

Hello, NomadFit

I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

September 10, 2022

Reached to to Customer Service with some questions. Sales Rep Hazel was prompted and very professional! She took the time out to make sure I had each and every question answered and also shared few detailed images, which were truly helpful!

Brothers Love Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Brothers Love Boutique

Thanks so much for your review! We're delighted that you like using Trendsi so far and that we were able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

Edited May 10, 2023

Chette was great helping me figure out how to get a reference letter to show other vendors as a referral.

April’s Discount Gallery
United States
About 1 year using the app
November 8, 2021

I love this vendor. I get excited when customers buy their products. Trendsi takes care of everything for you.

South Shore Styles
United States
About 1 year using the app
ShopSocial, Inc. replied November 19, 2021

Hi South Shore Styles,

Thank you so much for your review! It is our mission to help online sellers grow their business, and we're glad that you've liked Trendsi so far. Please feel free to reach out if you have any questions or feedback.

August 12, 2022

Hazel, helped me figure out my technical issue and she handle it well and was smart. I tried everything before I asked for help and she asked nicely for a moment to take a look at what all I did and she came up with a solution and it worked! I've been with trends I for a while now and this was the first time I needed help. Hazel, was very helpful.

Abrasia's Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Abrasia's Boutique

We are so glad that Hazel was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.