Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 29, 2023

Perfect and fast support by Mia! Thank you so much! :)
Had to quickly fix a problem with a number and she helped within a minute. Wow!

B&M
United States
About 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, B&M

Thank you for your review and we are glad that Mia was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

August 20, 2023

Thank you Anya for helping us patiently through the on-boarding process. Much Appreciated. One suggestion would be if Shipping Profiles in Shopify could be created automatically. Also, if Trendsi could publish a master list of product tags, it would be very helpful.

chicstylecon
United States
About 1 year using the app
ShopSocial, Inc. replied August 21, 2023

Hello chicstylecon

You're welcome! We're delighted that Anya could guide you patiently through the onboarding process. Your feedback is valued, and we appreciate your suggestions for improvement. We'll definitely consider your ideas, including the automatic creation of Shipping Profiles and the master list of product tags. If you have more insights or if there's anything else you'd like to share, please feel free to let us know. We're here to enhance your experience with Trendsi. Thank you for your support and valuable input!

October 25, 2022

If all customer support was as wonderful as what I received from Angelo many businesses would run much smoother. I greatly appreciate the attentiveness.

Blissfully Blessed Creations
United States
About 1 year using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Blissfully Blessed Creations

Thank you for your wonderful review! Your kind words means the world to our team and it is our motivation to be better and better. We will make sure to pass along the compliments to Angelo and please reach out to us any time you need! We're here for you 💛

March 21, 2022

I used the chat box to ask for guidance on my first return and Gretle was super helpful and answered all my questions.

Brandi USA
United States
About 1 year using the app
ShopSocial, Inc. replied March 24, 2022

Hi, Brandi USA

Thanks a lot for your review and this means a lot to us. We are glad that you enjoy using Trendsi and we can't wait to help you further grow your fashion business. Don't hesitate to reach out if you have any additional questions or feedback. We are always here to help.

June 26, 2023

I love Trendsi! The fashion is always on trend and ALWAYS new and exciting! Customer Service Assistants Mia, Allan & Gretle, along with others, are always very professional, kind and thorough in assisting anything I need - and no long waits like other chats! They are available 24/7 and very responsive at any time of the day. I would (and have) recommend Trendsi for dropshipping anytime! Trendsi is a company I admire and have watched develope tremendously since I joined. Good on you Trendsi - Keep going strong!

Divine
United States
About 1 year using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Divine

We are so happy to hear that our CS team members were able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 13, 2023

My SIL and I are just now starting our shop together, we found trendsi and are excited to see how well it works for us! I got some samples in and the quality is great!
I also had some questions and got in contact with Mia. She was friendly and super helpful!
So far, I only have positives about trendsi!

The Best Dresstern
United States
About 1 year using the app
ShopSocial, Inc. replied April 14, 2023

Hi The Best Dresstern,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

December 1, 2022

When it comes to apps, this one is a gem. Trendsi's integration is 10 out of 10, so simple, and everything is taken care of automatically. We love this app, a true set-it-and-let-it-do-its-thing. We get great quality products that our customers love so that we can focus on them. Charmaine is so great and very helpful. Trendsi is the complete package, with live support, email updates, and the different syncing that gets done is perfect. We can't say enough. We have used several other apps in the past, and Trendsi bets then, hands down.

Amara Bryn
Canada
About 1 year using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Amara Bryn

Welcome to Trendsi! Thank you so much for taking the time to leave us a review, we are so glad that Charmaine was able to help you. Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. Please reach out again anytime you need help!

October 18, 2022

I used this app as my main supplier for womens clothing and I love how it integrated so easily with shopify, making it super simple to add products to my website. Also my support with Trensi, agent Chette, was fast and very helpful. I highly recommend this app.

The Top Drawer Clothing
Canada
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, The Top Drawer Clothing

We LOVE your review and we are so grateful that you took the time to leave us your feedback. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Chette. Please don't hesitate to reach out if you have any questions or concerns.

December 30, 2022

Needed to contact support today in regards to product photos not linking correctly and Vince went above and beyond in getting to the bottom of this for me. As it turns out, it was an issue with the layout of photos within my Shopify store, and not with Tendsi. Vince even went so far as to assist me in the explanation of the issue to Shopify support. Thanks again for all your help!

Joy is the Journey
United States
About 1 year using the app
ShopSocial, Inc. replied December 31, 2022

Hi, Joy is the Journey

Thank you so much for the review. We are so glad to welcome you to Trendsi and glad that Vince was able to provide you with the assistance that you deserved. If you have more questions or need help please feel free to reach out!

April 26, 2023

I am new for shopify and i linked my store with TRENSI. still i am learning new new things everyday and if i have any problem with trendsi customer service is VERY NICE. in that service center there is one employee name is MARY she is very good person and whatever you ask she always smile and give good reply with great solutions. litrally in 3 days i asked her sooo sooo many questions and everytime perfect reply with good smile.. sooo as per my opinion i would like to give her 5 STARS... if you have more then 5 star then i would love to give more... thank you TRENDSI.....

COLORBURRY fashion
United States
About 1 year using the app
ShopSocial, Inc. replied April 26, 2023

Hi COLORBURRY fashion,

It's great to hear that you had a positive experience with Trensi and our customer service representative, Mary. It's always important to have a helpful and friendly support team to assist you with any questions or issues you may have when using a new platform like Shopify.

I'm sure Mary will appreciate your kind words and 5-star review. Keep up the good work with your store, and don't hesitate to reach out to Trendsi or our customer service team if you need any further assistance! 😊