Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

June 26, 2023

I love Trendsi! The fashion is always on trend and ALWAYS new and exciting! Customer Service Assistants Mia, Allan & Gretle, along with others, are always very professional, kind and thorough in assisting anything I need - and no long waits like other chats! They are available 24/7 and very responsive at any time of the day. I would (and have) recommend Trendsi for dropshipping anytime! Trendsi is a company I admire and have watched develope tremendously since I joined. Good on you Trendsi - Keep going strong!

Divine
United States
About 1 year using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Divine

We are so happy to hear that our CS team members were able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 13, 2023

My SIL and I are just now starting our shop together, we found trendsi and are excited to see how well it works for us! I got some samples in and the quality is great!
I also had some questions and got in contact with Mia. She was friendly and super helpful!
So far, I only have positives about trendsi!

The Best Dresstern
United States
About 1 year using the app
ShopSocial, Inc. replied April 14, 2023

Hi The Best Dresstern,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

December 1, 2022

When it comes to apps, this one is a gem. Trendsi's integration is 10 out of 10, so simple, and everything is taken care of automatically. We love this app, a true set-it-and-let-it-do-its-thing. We get great quality products that our customers love so that we can focus on them. Charmaine is so great and very helpful. Trendsi is the complete package, with live support, email updates, and the different syncing that gets done is perfect. We can't say enough. We have used several other apps in the past, and Trendsi bets then, hands down.

Amara Bryn
Canada
About 1 year using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Amara Bryn

Welcome to Trendsi! Thank you so much for taking the time to leave us a review, we are so glad that Charmaine was able to help you. Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. Please reach out again anytime you need help!

October 18, 2022

I used this app as my main supplier for womens clothing and I love how it integrated so easily with shopify, making it super simple to add products to my website. Also my support with Trensi, agent Chette, was fast and very helpful. I highly recommend this app.

The Top Drawer Clothing
Canada
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, The Top Drawer Clothing

We LOVE your review and we are so grateful that you took the time to leave us your feedback. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Chette. Please don't hesitate to reach out if you have any questions or concerns.

December 30, 2022

Needed to contact support today in regards to product photos not linking correctly and Vince went above and beyond in getting to the bottom of this for me. As it turns out, it was an issue with the layout of photos within my Shopify store, and not with Tendsi. Vince even went so far as to assist me in the explanation of the issue to Shopify support. Thanks again for all your help!

Joy is the Journey
United States
About 1 year using the app
ShopSocial, Inc. replied December 31, 2022

Hi, Joy is the Journey

Thank you so much for the review. We are so glad to welcome you to Trendsi and glad that Vince was able to provide you with the assistance that you deserved. If you have more questions or need help please feel free to reach out!

April 26, 2023

I am new for shopify and i linked my store with TRENSI. still i am learning new new things everyday and if i have any problem with trendsi customer service is VERY NICE. in that service center there is one employee name is MARY she is very good person and whatever you ask she always smile and give good reply with great solutions. litrally in 3 days i asked her sooo sooo many questions and everytime perfect reply with good smile.. sooo as per my opinion i would like to give her 5 STARS... if you have more then 5 star then i would love to give more... thank you TRENDSI.....

COLORBURRY fashion
United States
About 1 year using the app
ShopSocial, Inc. replied April 26, 2023

Hi COLORBURRY fashion,

It's great to hear that you had a positive experience with Trensi and our customer service representative, Mary. It's always important to have a helpful and friendly support team to assist you with any questions or issues you may have when using a new platform like Shopify.

I'm sure Mary will appreciate your kind words and 5-star review. Keep up the good work with your store, and don't hesitate to reach out to Trendsi or our customer service team if you need any further assistance! 😊

February 15, 2022

What great customer service Gretle! Thank you! Looking forward to doing business with Trendsi! Highly recommend!

Udonis' Closet
United States
About 1 year using the app
ShopSocial, Inc. replied March 15, 2022

Hi Udonis' Closet,

Thank you for your kind words, we will make sure to pass along the compliments to Gretle, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕

June 29, 2023

Trendsi has amazing products, trendy yet classy. Clear beautiful product images, products are easy to upload to shopify store, with auto upates, and inventory sync. Orders placed in shopify can be instantly sent to Trendsi for processing, and Trendsi will update shipping info with my customers through shopify.

Live online customer support is 24/7, fast responding and helpful. Allan, Chette and other representatives answered my questions and solved my issues every time i contacted them. They are fantastic!

Touch of Wind
United States
About 1 year using the app
ShopSocial, Inc. replied June 30, 2023

Hello, Touch of Wind,

It's great to hear that you have had a positive experience with Trendsi! Offering a range of features and services that are beneficial for your Shopify store is one of our goals. The ease of uploading products, automatic updates, and inventory synchronization can save you time and effort in managing your online store.

The integration with Shopify for order processing and shipping updates is convenient, as it ensures a seamless experience for both you and your customers. Having live online customer support available 24/7 is also a valuable feature, especially if you encounter any issues or have questions that need quick assistance. It's wonderful to hear that our representatives Allan, Chette, and others have been responsive and helpful in addressing your inquiries and solving any problems you may have faced.

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️

May 21, 2022

Gretle was very helpful with getting my paperwork finshed! She sped up the process significantly a real life saver.

lilies and daffodils
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, lilies and daffodils

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free. Please don't hesitate to reach out again when you need help!

February 20, 2023

I had the pleasure of corresponding with Anya today in the chat. I am brand new to Trendsi and my questions were answered thoroughly and helped in the decisions I needed to make to move forward. I am very much looking forward to expanding my online store with Trendsi and expect good things all around! Thank you Anya and Trendsi.

GINAVINO
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi GINAVINO,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.