Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 23, 2021

This app in incredible! I love the products & the customer service is top notch. Anytime I've reached out Angelo, Gretle, Karen, Maria (sorry if I missed someone) & the rest of the customer service team have been so helpful. Would recommend definitely recommend Trendsi!

shoplayastyle
United States
12 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi shoplayastyle,

We are so elated to read your incredible review and we'll pass along the compliments to the whole team. You made our day and we're so thrilled that you are loving your experience thus far. We're always thankful for you, please continue to reach out to the team for any questions or help needed.

March 17, 2023

I love the app and the wide variety of products they have. They are so unique products and my customers love them. Their support team is also good, I was personally helped by Gretle and she was kind and polite to me and understood the issue on hand, and helped me accordingly. I highly recommend the app to anyone out there looking for a fashion dropshipping app.

ARDESTIA
Kenya
12 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, ARDESTIA

We are so happy that Gretle was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

November 7, 2023

Erika was such a delight to work with today. I was having a super "Monday-y Tuesday" and she was so patient and helpful in helping me understand and figure things out!

myfashion.store
United States
12 months using the app
ShopSocial, Inc. replied November 8, 2023

Hello myfashion.store,

Thank you so much for your kind words! We're thrilled to hear that Erika was able to brighten up your day and provide you with the assistance you needed. We're here to help anytime you need us! 😊

October 6, 2021

Customer service is top notch! Maria is by far the best in her field with customer service. This company cares about their customers, and it shows!

Pretty Is Boutique
United States
12 months using the app
ShopSocial, Inc. replied October 7, 2021

Hi Pretty Is Boutique,

Thank you for your review. We are glad that you enjoy our service and we will continue to improve to better serve you. Don't hesitate to reach out if you have any questions or feedback. We are always here to help.

May 5, 2022

Enjoying so far. Their support is always live and helpful. Angelo helped me today and explained some aspects I did not understand, such as why items can become unavailable. I am a beginner and Trendsi makes it easy to find and import products. Hopefully everything goes well when the site officially launches!

The Curatory
United States
12 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, The Curatory

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

May 18, 2022

Awesome platform. The best thing is the customer service rep. You can pretty much get a hold of them any time of the day and there's always someone to answer your questions. The automation with Shopify is also amazing. All the reps are super helpful, especially Angelo. Greatly appreciate the prompt, helpful, and kind reply!

VitaBabe Thirties
United States
12 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, VitaBabe Thirties

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

December 15, 2022

So far - so great! I love how easy it is to put their products in my store - When they push out new products - it's not an insane amount of them AND - they are super helpful! Fast and easy help.

Montana State Of Mind
United States
12 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Montana State Of Mind

We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

January 16, 2023

Raymart was so knowledgeable and easy to understand. He never made me feel inferior or talked down to me. He taught me a lot while handling my problem. A gem.

EXTRAORDINARYTHINGZ
United States
12 months using the app
June 20, 2023

I've looked through a lot of sites to find my supplier and I hope no one finds this place cause I want it ALL TO MYSELF! Chette was a huge help and answered all of my dumb questions with patience, kindness, and was very informative. if you don't use this app, fine by me cause this is untapped gold!

StrongHer Fashion
United States
12 months using the app
ShopSocial, Inc. replied June 20, 2023

Hi, StrongHer Fashion

Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

June 29, 2022

I reached out to support to inform them of a destash, post in another FB group, with our lovely Trendsi products. Angelo was quick to respond. The do not take those listing lightly. I provided screenshots for proof. Thank you Angleo for your help!

The Foxy Layer
United States
12 months using the app
ShopSocial, Inc. replied July 1, 2022

Hi, The Foxy Layer

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!