Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 29, 2022

Angelo was SO helpful in a customer service issue! Quick reply time and solved the issue in under 5 minutes.

Forever Kindred
United States
12 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Forever Kindred

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

November 15, 2022

We just got this app going on our store and it works great and is really easy to use. We had some questions and Gretle from Customer Support was very helpful and resolved our issue very quickly. We have been very pleased with Trendsi so far and would highly recommend.

Sisters & Co Boutique
United States
12 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Sisters & Co Boutique

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Gretle. Please reach out again!

April 6, 2022

I use this app for my boutique and I love it! Customer Service has always been helpful and they respond quickly. Mia has been extremely helpful with assisting me and helping me resolve issues.

Boujiee Blu’s Bourgeoisie Boutique
United States
12 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Boujiee Blu’s Bourgeoisie Boutique

We are so glad that Mia was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!

June 21, 2022

Had to write into customer service and grettle assisted me. She was great and quick with the information I needed.

shopsummerbloom
United States
12 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, shopsummerbloom

We love your review and we are so glad that Gretle was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

April 5, 2023

I have just recently started with Trednsi and had questions regarding a customers order and I quickly got a response from Angelo and it was just the help I needed to make me feel confident in helping my customers. Amazing customer service and absolutely recommend using Trendsi!

stellagraceboutique
United States
12 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Stellagraceboutique

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

August 20, 2023

Allan did an amazing job of helping me set up my shipping rates in my store. I definitely wouldn't have figured that out without his help. Thanks Allan!!

Anisoptera
United States
12 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello Anisoptera

We're thrilled to hear that he could assist you in setting up your shipping rates effectively. Your success is important to us, and we're here to help whenever you need it. If you have any more questions or need further guidance, don't hesitate to reach out. Thanks for choosing us, and a big thanks to Allan for his assistance!

September 26, 2022

Fantastic app, incredible customer service! Gretie was great and quickly suggest ways to resolve my issue. Look forward to continuing with this awesome platform!

Tandeu
United States
12 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Tandeu

We are so grateful for your feedback and glad that Gretle assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

March 11, 2023

Anya was FABOULUS!!! She walked me through a learning curve!!! Her help has got me up and running!! Thank you

The Punchy Cowpoke Boutique
United States
12 months using the app
August 11, 2022

I spoke to Hazel with customer service and she was very helpful. I enjoy that I can chat at anytime with questions.

Maverick and Bloom Co.
United States
12 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Maverick and Bloom Co.

Thank you so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Hazel. Please reach out to our customer support again for any questions or feedback!

April 9, 2022

Trendsi is helping me to revive my boutique - I'm so grateful for the service they offer! Since they are an app in the Shopify app store, the integration with Shopify websites is seamless! Not only that, but whenever I have had a question or a problem, their customer service is top notch - even if they can't respond immediately in chat, they follow up via email. Most recently, Angelo was a big help, even showing me steps I would need to take within Shopify when I needed to change an order. Highly recommended if you are looking for a boutique drop shipper!

Southern Sass Boutique
United States
12 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Southern Sass Boutique

We appreciate your excellent review. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Angelo. Please don't hesitate to reach out if you have any questions or concerns.