Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 26, 2023

I am new for shopify and i linked my store with TRENSI. still i am learning new new things everyday and if i have any problem with trendsi customer service is VERY NICE. in that service center there is one employee name is MARY she is very good person and whatever you ask she always smile and give good reply with great solutions. litrally in 3 days i asked her sooo sooo many questions and everytime perfect reply with good smile.. sooo as per my opinion i would like to give her 5 STARS... if you have more then 5 star then i would love to give more... thank you TRENDSI.....

COLORBURRY fashion
United States
About 1 year using the app
ShopSocial, Inc. replied April 26, 2023

Hi COLORBURRY fashion,

It's great to hear that you had a positive experience with Trensi and our customer service representative, Mary. It's always important to have a helpful and friendly support team to assist you with any questions or issues you may have when using a new platform like Shopify.

I'm sure Mary will appreciate your kind words and 5-star review. Keep up the good work with your store, and don't hesitate to reach out to Trendsi or our customer service team if you need any further assistance! 😊

June 29, 2023

Trendsi has amazing products, trendy yet classy. Clear beautiful product images, products are easy to upload to shopify store, with auto upates, and inventory sync. Orders placed in shopify can be instantly sent to Trendsi for processing, and Trendsi will update shipping info with my customers through shopify.

Live online customer support is 24/7, fast responding and helpful. Allan, Chette and other representatives answered my questions and solved my issues every time i contacted them. They are fantastic!

Touch of Wind
United States
About 1 year using the app
ShopSocial, Inc. replied June 30, 2023

Hello, Touch of Wind,

It's great to hear that you have had a positive experience with Trendsi! Offering a range of features and services that are beneficial for your Shopify store is one of our goals. The ease of uploading products, automatic updates, and inventory synchronization can save you time and effort in managing your online store.

The integration with Shopify for order processing and shipping updates is convenient, as it ensures a seamless experience for both you and your customers. Having live online customer support available 24/7 is also a valuable feature, especially if you encounter any issues or have questions that need quick assistance. It's wonderful to hear that our representatives Allan, Chette, and others have been responsive and helpful in addressing your inquiries and solving any problems you may have faced.

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️

May 21, 2022

Gretle was very helpful with getting my paperwork finshed! She sped up the process significantly a real life saver.

lilies and daffodils
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, lilies and daffodils

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free. Please don't hesitate to reach out again when you need help!

February 20, 2023

I had the pleasure of corresponding with Anya today in the chat. I am brand new to Trendsi and my questions were answered thoroughly and helped in the decisions I needed to make to move forward. I am very much looking forward to expanding my online store with Trendsi and expect good things all around! Thank you Anya and Trendsi.

GINAVINO
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi GINAVINO,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

November 1, 2022

Allan was super helpful in assisting me with my questions. He was very knowledgeable and quick to answer. He was a super CSR!! I hope to get him again. Thanks Allan! :)

CG Apothecary & Clothier
United States
12 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, CG Apothecary & Clothier

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Allan. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

March 8, 2023

So far my experience has been excellent. Everyone who has helped me has be super helpful, knowledgeable, and encouraging. Charmaine is my account contact and she gets back to me very quickly. Angelo helped me in the online chat and got me the info i needed quickly and without a bunch of off topic questions. Overall the service from this supplier has been outstanding.

SunKissed Threads
United States
12 months using the app
Edited June 12, 2023

Mary was absolutely wonderful and helped me out so quickly! Chat support is always very quick and efficient! Anya and Mia are always incredibly helpful!

Hello Pink LLC
United States
12 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Hello Pink LLC

Mary really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

June 9, 2023

Gretle was a huge help in finding an answer to my question that a customer had! Love this app! Customer service is always a huge help.

BushelAndPeckBoutique
United States
12 months using the app
ShopSocial, Inc. replied June 9, 2023

Hi, BushelAndPeckBoutique

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

February 19, 2023

Raymart was diligent processing the shipping address error . Quick response and reaction with kindness and respect.

Thank You Raymart. Our first sale with a great support .

Bajel LLC
United States
12 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Bajel LLC.

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

May 5, 2022

Awesome help. I love trendsi and everyone is so nice so far I have spoke too. Lorie helped so much and was a blessing. She helped in several issues I was having on my side. They have awesome merchandise and recommend 100%. And Lorie made it even better. Very patient with me and answered all my questions.

Goads Unique Treasures
United States
12 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Goads Unique Treasures

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.