Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 1, 2022

Allan was super helpful in assisting me with my questions. He was very knowledgeable and quick to answer. He was a super CSR!! I hope to get him again. Thanks Allan! :)

CG Apothecary & Clothier
United States
12 months using the app
ShopSocial, Inc. replied November 21, 2022

Hi, CG Apothecary & Clothier

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Allan. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

March 8, 2023

So far my experience has been excellent. Everyone who has helped me has be super helpful, knowledgeable, and encouraging. Charmaine is my account contact and she gets back to me very quickly. Angelo helped me in the online chat and got me the info i needed quickly and without a bunch of off topic questions. Overall the service from this supplier has been outstanding.

SunKissed Threads
United States
12 months using the app
Edited June 12, 2023

Mary was absolutely wonderful and helped me out so quickly! Chat support is always very quick and efficient! Anya and Mia are always incredibly helpful!

Hello Pink LLC
United States
12 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Hello Pink LLC

Mary really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

June 9, 2023

Gretle was a huge help in finding an answer to my question that a customer had! Love this app! Customer service is always a huge help.

BushelAndPeckBoutique
United States
12 months using the app
ShopSocial, Inc. replied June 9, 2023

Hi, BushelAndPeckBoutique

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

February 19, 2023

Raymart was diligent processing the shipping address error . Quick response and reaction with kindness and respect.

Thank You Raymart. Our first sale with a great support .

Bajel LLC
United States
12 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Bajel LLC.

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

May 5, 2022

Awesome help. I love trendsi and everyone is so nice so far I have spoke too. Lorie helped so much and was a blessing. She helped in several issues I was having on my side. They have awesome merchandise and recommend 100%. And Lorie made it even better. Very patient with me and answered all my questions.

Goads Unique Treasures
United States
12 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Goads Unique Treasures

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

August 29, 2022

Angelo was SO helpful in a customer service issue! Quick reply time and solved the issue in under 5 minutes.

Forever Kindred
United States
12 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Forever Kindred

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

November 15, 2022

We just got this app going on our store and it works great and is really easy to use. We had some questions and Gretle from Customer Support was very helpful and resolved our issue very quickly. We have been very pleased with Trendsi so far and would highly recommend.

Sisters & Co Boutique
United States
12 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Sisters & Co Boutique

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Gretle. Please reach out again!

April 6, 2022

I use this app for my boutique and I love it! Customer Service has always been helpful and they respond quickly. Mia has been extremely helpful with assisting me and helping me resolve issues.

Boujiee Blu’s Bourgeoisie Boutique
United States
12 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Boujiee Blu’s Bourgeoisie Boutique

We are so glad that Mia was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!

August 20, 2023

Allan did an amazing job of helping me set up my shipping rates in my store. I definitely wouldn't have figured that out without his help. Thanks Allan!!

Anisoptera
United States
12 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello Anisoptera

We're thrilled to hear that he could assist you in setting up your shipping rates effectively. Your success is important to us, and we're here to help whenever you need it. If you have any more questions or need further guidance, don't hesitate to reach out. Thanks for choosing us, and a big thanks to Allan for his assistance!