Reviews (3,486)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

May 5, 2022

Awesome help. I love trendsi and everyone is so nice so far I have spoke too. Lorie helped so much and was a blessing. She helped in several issues I was having on my side. They have awesome merchandise and recommend 100%. And Lorie made it even better. Very patient with me and answered all my questions.

Goads Unique Treasures
United States
12 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Goads Unique Treasures

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

August 29, 2022

Angelo was SO helpful in a customer service issue! Quick reply time and solved the issue in under 5 minutes.

Forever Kindred
United States
12 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Forever Kindred

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

November 15, 2022

We just got this app going on our store and it works great and is really easy to use. We had some questions and Gretle from Customer Support was very helpful and resolved our issue very quickly. We have been very pleased with Trendsi so far and would highly recommend.

Sisters & Co Boutique
United States
12 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Sisters & Co Boutique

Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to Gretle. Please reach out again!

April 6, 2022

I use this app for my boutique and I love it! Customer Service has always been helpful and they respond quickly. Mia has been extremely helpful with assisting me and helping me resolve issues.

Boujiee Blu’s Bourgeoisie Boutique
United States
12 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Boujiee Blu’s Bourgeoisie Boutique

We are so glad that Mia was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!

April 5, 2023

I have just recently started with Trednsi and had questions regarding a customers order and I quickly got a response from Angelo and it was just the help I needed to make me feel confident in helping my customers. Amazing customer service and absolutely recommend using Trendsi!

stellagraceboutique
United States
12 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Stellagraceboutique

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

June 21, 2022

Had to write into customer service and grettle assisted me. She was great and quick with the information I needed.

shopsummerbloom
United States
12 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, shopsummerbloom

We love your review and we are so glad that Gretle was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

September 26, 2022

Fantastic app, incredible customer service! Gretie was great and quickly suggest ways to resolve my issue. Look forward to continuing with this awesome platform!

Tandeu
United States
12 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Tandeu

We are so grateful for your feedback and glad that Gretle assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛

March 11, 2023

Anya was FABOULUS!!! She walked me through a learning curve!!! Her help has got me up and running!! Thank you

The Punchy Cowpoke Boutique
United States
12 months using the app
August 11, 2022

I spoke to Hazel with customer service and she was very helpful. I enjoy that I can chat at anytime with questions.

Maverick and Bloom Co.
United States
12 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Maverick and Bloom Co.

Thank you so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Hazel. Please reach out to our customer support again for any questions or feedback!

April 9, 2022

Trendsi is helping me to revive my boutique - I'm so grateful for the service they offer! Since they are an app in the Shopify app store, the integration with Shopify websites is seamless! Not only that, but whenever I have had a question or a problem, their customer service is top notch - even if they can't respond immediately in chat, they follow up via email. Most recently, Angelo was a big help, even showing me steps I would need to take within Shopify when I needed to change an order. Highly recommended if you are looking for a boutique drop shipper!

Southern Sass Boutique
United States
12 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Southern Sass Boutique

We appreciate your excellent review. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Angelo. Please don't hesitate to reach out if you have any questions or concerns.