Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

May 19, 2022

okay why don't more people use this for their dropshipping? it's SOOO easy and imports super nice descriptions and it's US based!! Lourie responded to my chat question late at night within 15 seconds!!

Untapped
United States
About 1 year using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Untapped

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Lorie. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️

Edited July 25, 2023

I love using Trendsi! They have made everything so easy and their products are great. Any time I have had any questions Raymart, Chette & Czar have been so wonderful and so helpful with walking me through everything step by step. Excellence customer service!

Adeline Francine Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Adeline Francine Boutique

We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help!

December 6, 2022

I was having problems & Hazel helped me get everything squared away, she was most definitely a lifesaver. I am back up & running thanks to her. Many many thanks Hazel !!!

Styling4ever
United States
About 1 year using the app
ShopSocial, Inc. replied December 14, 2022

Hi, Styling4ever

Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.

May 31, 2023

I reached out to Trendsi for a question with an order. It took some time to figure it out, but it was figured out. With the exceptional help from Czar, I was able to get the answers I needed. Response time was quick and satisfactory.

Deleley
United States
About 1 year using the app
ShopSocial, Inc. replied June 1, 2023

Hello Deleley,

Exceptional customer service is very important to us and we are glad Czar was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

March 21, 2023

Mary has been fantastic and works hard to resolve all issues. She is caring and takes pride in her job to make sure everything is resolved.

Oasis Luxury Treasure
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Oasis Luxury Treasure

Thank you for your wonderful review! Your kind words mean the world to our team and it is our motivation to be better and better. We're here for you 💛

May 2, 2023

Czar did an amazing job answering all my questions. She went above and beyond making sure that she understood my question.

Live Life Breathe Brands
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2023

Hello Live Life Breathe Brands,

That's great to hear! Czar is one of the dedicated and thorough people we have in customer support, and I'm glad that she was able to provide you with the answers you were looking for. It's always a pleasure to receive excellent customer service, and I'm sure Czar will appreciate your positive feedback. If you have any more questions or need further assistance, feel free to ask! ♥︎

September 18, 2023

So far Trendsi has been AMAZING. I have spoken to several reps at this company and all have been wonderful, especially Raymart. The helpful tips and suggestions to better my experience has made all the difference. I haven't had to wait more than 30 min for an email reply yet. This kind of customer service is unheard of in today's world. They deserve 5 Stars across the board in all areas, especially syncing to my Shopify account. It is the easiest process out of all the other dropshippers I have used. I do hope in the near future they add more product's to their accessory area as well as SHOES! Not much of a selection on either and that would be a major plus for my business because I like to stick with 1 company instead of going with several people. I cannot wait to see how far I go in the online boutique industry using Trendsi.

Happily Ever Atchison Shop Co.
United States
About 1 year using the app
ShopSocial, Inc. replied September 20, 2023

Hello Happily Ever Atchison Shop Co.,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and the exceptional service provided by our team, especially Raymart. We're constantly working to improve and expand our product offerings, so your feedback about accessories and shoes is greatly appreciated. We're excited to continue supporting your online boutique business and can't wait to see your success with Trendsi. If you have any further suggestions or questions, feel free to reach out. Thank you for being a valued part of our community! ❤️

June 19, 2023

Raymart was an amazing help when I couldn't get into my account. He was very fast and was bale to solve my problem in less then 5 minutes. Also extremely polite and asked if I needed more help. Excellent customer service

T4x Quadruple Love
United States
About 1 year using the app
ShopSocial, Inc. replied June 19, 2023

Hi, T4x Quadruple Love

Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

October 18, 2022

Very quick customer service response! I am actually very impressed how quick they help you! Today Lee helped me out and was pleasant to chat with!

KODASH
United States
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, KODASH

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

October 11, 2021

Hands down the best drop shipping app I've found so far~ I had a question while using the app and Pearl was AMAZING! super fast super informative and handle my question like a pro!

maxmerida
United States
About 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Maxmerida,

Thank you so much for your amazing review! We are so glad that Pearl was able to help you - she is a gem! Please continue to reach out to our 24/7 CS team for any questions!