Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

August 9, 2023

Mia was extremely helpful and knowledgeable and able to assist me in a very timely manner. I'm LOVING Trendsi - Fashion Dropshipping! So far I have zero complaints and look forward to working with them for a very long time :)

The KY Magnolia Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 11, 2023

Hi The KY Magnolia Boutique,

It's wonderful to hear about your positive experience with one of our amazing customer support Mia! Having efficient and knowledgeable assistance, as well as a smooth experience with a dropshipping platform, can definitely contribute to a successful and enjoyable business endeavor, and this is one of our top priorities. If you have any further questions or need assistance in the future, feel free to reach out. Best of luck with your fashion dropshipping venture! ❤️

June 2, 2023

Anya was very efficient & professional. She updated my info, answered all my questions, solved an issue, & directed me for further product inquiry. Anya did a great job today.

7CaratStar
United States
About 1 year using the app
ShopSocial, Inc. replied June 3, 2023

Hi 7CaratStar,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

June 7, 2023

I reached out to Trendsi with a question about an order. Jenni responded very quickly, within a matter of minutes, with the information I needed! Great customer service! I look forward to working with Trendsi and establishing a strong working relationship.

A Family Affair Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied June 8, 2023

Hi A Family Affair Boutique,

That's wonderful to hear! It sounds like you had a positive experience with our customer service. Prompt and helpful responses are certainly important when it comes to building a good relationship with a company and it is one of our priorities. If you have any further questions or need assistance in the future, don't hesitate to reach out to our amazing customer support team! Building a strong working relationship can lead to a smoother and more enjoyable experience overall. Best of luck with your business. ❤️

October 30, 2022

Customer service is spot on! Chette was very helpful and quick to answer all my questions. Definitely recommend this app.

MyTriliner
United States
About 1 year using the app
ShopSocial, Inc. replied November 21, 2022

Hi, MyTriliner

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Chette and please do not hesitate to reach out again anytime you need help.

Edited December 18, 2021

Truly amazing support group here that is ready to help you at a moments notice. Gretle and Lorie, seriously you both are rock stars. You go above and beyond & very polite and chatty. They will do their best to answer your questions, guide you and make sure you are 100% satisfied and any issues resolved. Trendsi give these ladies a raise they a rare employees and worth it.

Lemarii
United States
About 1 year using the app
ShopSocial, Inc. replied December 31, 2021

Hi Lemarii,

Thanks for your kind words about Gretle and Lorie, they are indeed a rockstars and a valuable member of our team. Your glowing review means a lot to our team, we appreciate you! You are welcome to reach out to us again any time! 💛

January 4, 2023

I was able to resolve an order issue with Lorie from customer service. Took literally less than 3 minutes. Very responsive.

Simply Gorgeous Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Simply Gorgeous Boutique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

January 22, 2023

My favorite drop shipping app! So user friendly, great pricing, and many wonderful product options. Customer service is prompt and so helpful with answering my questions. Special shout out to Chette for helping me out!

PATTI ROSE LLC
United States
About 1 year using the app
August 17, 2023

The customer service of Trendsi is quick to respond and very helpful. Anya was very helpful and helped answered all the questions regarding DropShip Orders in a quick time.

My Store
United States
About 1 year using the app
ShopSocial, Inc. replied August 19, 2023

Hello,

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

March 30, 2023

Just getting started using the Trendi app. Mia the Customer Service Rep. was great at answering some questions for me.

Nicks Corner Store
United States
About 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Nicks Corner Store

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

June 15, 2022

Contacted Customer Support regarding some orders and Gretle was able to help me immediately! It was quick and she was so friendly! Thank you!

Blissful Dreams Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Blissful Dreams Boutique

Thanks a lot for your review! We always try to offer the best service, and we are glad you enjoy your experience with Trendsi. Let us know anytime if you have any questions or feedback, we are always here to help.