Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

December 18, 2022

Just chatted with Angelo. He was helpful and quick with responses for the questions I had. Great service!

Rock Country Apparel
United States
About 1 year using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Rock Country Apparel

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!

October 29, 2022

Chette was terriffic! Your clothing is beautiful. Please add more for boys aged 3 and up. Thank you.

Pink Paisley Products
United States
About 1 year using the app
ShopSocial, Inc. replied November 20, 2022

Hi, Pink Paisley Products

We appreciate your honest review and we hope to continue to provide you with excellent customer service and the best user experience to help accelerate your business toward your business goals! We are here for you 24/7 for any questions or help! 💛

October 21, 2022

Wonderful customer service from Allan! Great platform with great shipping times and products! Im in love!

Rising Beauty
United States
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Rising Beauty

A thousand thanks for your review! We are so happy that Allan was able to assist you with your concern. Please don't hesitate to reach out again if you need anything. We are available 24/7!

May 8, 2023

Great App with Amazing Selection of products - images as well as Great Customer Support- Thank You Anya : )

eshopmarketplace
Canada
About 1 year using the app
ShopSocial, Inc. replied May 8, 2023

Hi eshopmarketplace,

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

Edited January 25, 2023

Always willing to help if needed. Easy platform to use as well. Quality of the clothing so far has been good. Lee was super helpful when doing a love chat.

Melissa Ann's
United States
About 1 year using the app
ShopSocial, Inc. replied November 21, 2022

Hi, Melissa Ann's

We are so glad that our team was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

September 29, 2021

Hello everyone! This morning on chat I received very good and prompt service from Maria. Thanks for the help. It was greatly appreciated.

Mode Inspire
Canada
About 1 year using the app
ShopSocial, Inc. replied October 5, 2021

Hi Mode Inspire,

We are glad Maria was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

May 2, 2022

I'm new to this app so I can't speak on the products yet but the chat was great. I might have waited 1 minute, if that, before a pleasant young lady helped me. I'm looking forward to a long relationship with Trendsi.

Pink Apple Candy
United States
About 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Pink Apple Candy

Thank you so much for your kind words, your review made our day! 💛 WE are so blessed to have you and we are so thrilled that our hard work was affirmed by your honest, transparent and heart warming feedback. We will definitely share your glowing review with our team to put a smile on their faces. Please reach out again, we are available 24/7! 💛

October 20, 2023

Very fast and helpful response from Gretle!

SWANKINI
United States
About 1 year using the app
ShopSocial, Inc. replied October 24, 2023

Hello SWANKINI,

Thank you for your kind words! We're thrilled to hear that Gretle provided you with a speedy and helpful response. If you ever need assistance again, don't hesitate to reach out. We're here to help!

April 20, 2023

Trendsi customer service was very quick. Lee was very helpful and offered to forward my request to the listing team for future orders. Thank you Lee!

My Amazing Shop
United States
About 1 year using the app
ShopSocial, Inc. replied April 20, 2023

Hi, My Amazing Shop

Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

September 3, 2022

Had questions about products and marketing. Vince was extremely helpful and timely with his responses.

In The Buzz
United States
About 1 year using the app
ShopSocial, Inc. replied September 24, 2022

Hi, In The Buzz

We take pride in providing the best user experience and the highest of standards when it comes to customer service and we are so glad that Vince was able to do just that. If you need further help, please reach out at any time! Thank you for your review, we appreciate you! 💛