Reviews (3,426)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its wide selection of trendy, high-quality products and seamless Shopify integration, which simplifies inventory and order management. The platform is user-friendly, ideal for beginners, and offers features like product syncing and store customization. The Made-To-Order feature is particularly valued for enhancing business growth. Customer support is exceptional, with 24/7 availability and staff members like Joel and Harold receiving specific commendations for their assistance. Merchants appreciate the fast shipping and efficient order processing, though some note longer delivery times for items shipped from overseas.

May 10, 2023

I am getting ready to launch my online store and Raymart was super quick to answer a few questions I had. I am really excited to be working with Trendsi for all my products now and in the future .

halseyjaneboutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 10, 2023

Hi halseyjaneboutique,

That's great to hear! Launching an online store can be a thrilling and rewarding experience. Having a responsive and helpful partner like Raymart can make the process much smoother. Remember to take the time to plan and prepare before launching, and keep an eye on trends in your industry to stay competitive. Good luck with your online store! ❤️

October 21, 2022

They have the best customer service to help you with any issues you may have. They walked me through step by step to get their items listed on my site.

Sassafrass Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Sassafrass Boutique

We are grateful for your feedback! Our mission is to always be transparent and provide the best service that our merchants deserved and we are so happy to learn that our support team was able to do just that. We are here to see your business grow every step of the way, please reach out anytime for any questions.

January 23, 2023

Today was my first time to test out their customer service and I would like to say… IT WAS PERFECT!! Very quick response time to multiple emails. HAZEL was extremely helpful and answered everything i needed to know!!

Plethora Offerings
United States
About 1 year using the app
June 5, 2022

Great app and product offerings. Customer srvice was great also. Thanks Lee for answering my questions clearly and quickly :)

ZeCulotte
Algeria
About 1 year using the app
ShopSocial, Inc. replied June 19, 2022

Hi, ZeCulotte

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

October 7, 2022

Allan did a great job helping and was very quick to respond. The app is especially so nice to work with and we love working with Trendsi. Strongly recommended.

FAIRJUL
United States
About 1 year using the app
ShopSocial, Inc. replied October 9, 2022

Hi, FAIRJUL

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

July 5, 2022

We contacted Trendsi to assist us with GTINs with GMC; however Trendsi confirmed they don't offer GTINs on their products. Apart from that Charmaine at Trendsi was quick to get back to us and friendly with her service. Overall the Trendsi app is a must have to expand your apparel store as it offers a lot of quality products.

WickyDeez
United States
About 1 year using the app
ShopSocial, Inc. replied July 6, 2022

Hi, WickyDeez

Our Mission is to help sellers like you make e-commerce easy. We're glad to know that we're on the right track. Reviews like this keep us going, so we really appreciate you. Please don't hesitate to reach out again should you have any concerns.

March 24, 2023

Angelo was fantastic and immediately helped me figure out my shipping details! Being new its great to know there is support out there for us!!!

Tomi Kayes
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Tomi Kayes

We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!

May 12, 2023

I want to Thank Chette for the amazing help she gave me to get me started on my drop shipping journey. She was very patient with me and help me set everything up smoothly. Kudo's to her I am thankful that I got Chette to guide me and not rush through my setup. I can't say enough about her she was so kind and helpful even through all the questions I had for her and I had a lot. She made me feel like I could do anything, I give her 5++++++++ for a great rating.

The Sapphire Lotus Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Chette was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

August 27, 2023

We have been using Trendsi since around February 2023 -- The customer service is absolutely amazing!!! Integration and editing is so easy -- it's the best way to offer dropshipping! The product quality is great and our customers are happy with the shipping times. Our customers also love that we are able to offer HUNDREDS of more options for reasonable prices.

Customer service rep Gretle was such a great help to us when we needed it!! 10/10 definitely satisfied with her customer service, knowledge, and willingness to help resolve our issue.

Lilly Creek Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied August 29, 2023

Hello Lilly Creek Boutique,

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Trendsi. We're glad to know that our customer service, integration, editing, and product quality have met your expectations. We'll make sure to pass on your compliments to Gretle as well. Your satisfaction is our top priority, and we're here to assist you whenever you need us. ❤️

September 27, 2022

I had an issue with my store and both Shopify customer Service Mick and Angelo from trendsi customer service were great.
Angelo was prompt fast and willing to help. Great job!

Duckez
United States
About 1 year using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Duckez

We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Angelo for the job well done. Please do not hesitate to reach out to us again!