Reviews (3,486)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

March 18, 2023

Products are beautiful and well made. Also customer service is top-notch, I contacted them with a question on an item and received an immediate response and positive resolution. Excellent!

JD

Oakley Clothiers
United States
Over 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Oakley Clothiers

We are delighted to hear that. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

Edited February 14, 2023

I had a few questions regarding fulfilling orders and shipping and Chette was a tremendous help. She explained everything I needed to know. Thanks

Aubrey Sue Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied February 27, 2023

Hi, Aubrey Sue Boutique

We are so glad that Chette was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

June 2, 2023

Czar was great! She was kind and helpful. She did her best to answer my questions and was patient with me. I just opened my online store and I need all the help I can get!
This is a great platform to help new business owners.

See Me Once See Me Twice
United States
About 1 year using the app
ShopSocial, Inc. replied June 2, 2023

Hi, See Me Once See Me Twice

Thank you so much for choosing Trendsi to be your business partner. We are happy that our Customer Support team member was able to assist you. We hope you are able to take your brand to the next level with our help!

March 24, 2023

I love TRENDSY!

Their selection has been smaller then other wholesale platform but it's growing.
they offer amazing customer service, I've also seen them in person at Magic.
Shipping is pretty fast with them as well.

I gave them feedback a while ago asking for video's of the products along with the photo's they take. For all boutique owners or start ups boutiques who dropship some or all their products. having videos for customers to see, helps a lot!!!!!

Sodom Rose
United States
About 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Sodom Rose

We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

June 11, 2021

I USED THIS APP TO HELP ME WITH BETTER SALES AND LET ME SEE HOW TO SHOWCASE MY STORE. GO TRY THIS APP ITS AMAZING

FLAWSOME2
United States
About 1 year using the app
ShopSocial, Inc. replied June 14, 2021

Hi FLAWSOME2,

Thank you for your review! We are so glad that you enjoy using Trendsi! It is our mission to help online sellers like you grow your sales. Please feel free to reach out with any questions or feedback, so we can provide you with even better services and support.

September 12, 2021

Karen had every answer to every single question I asked (i asked quite a few). Exceptional customer service, they really want you to be successful!

Urban Race
United States
About 1 year using the app
ShopSocial, Inc. replied September 19, 2021

Hi Urban Race,

Exceptional customer service is very important to us and we are glad Karen was able to provide that to you. Thank you for the kind review!

Edited June 10, 2024

The product photos and video on this app are really great. Way better than other dropshipping apps. Everyone in the Trendsi support was very helpful and went above and beyond to helping my process go through. Major kudos to Raymart who was very patient with me, he deserves a raise.

Fashion Corner LA
United States
About 1 year using the app
ShopSocial, Inc. replied April 18, 2023

Hi Fashion Corner LA,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

Edited June 25, 2023

I just found out about Trendsi and spoke to Allan and he was awesome! Answered all my questions clearly, very professional! Thank you Allan!

Today 06/25/2023 contacted Trendsi and got Anya, I couldn't understand why I kept getting error "Page Unresponsive", but it only happened on Trendsi website, but Anya was very professional, extremely patient trying to figure out why this kept happening. I started getting very upset, because I finally found a platform where customers don't have to wait "Forever" to receive their products and now I'm experiencing issues omg, but Anya continued to be professional and extremely patient. To make long story short, I figured out it was my browser, although Anya kept telling me and leading toward the browser it just would not register. After further troubleshooting it was extensions I had on my browser! I contacted Trendsi and got lucky to get Anya again, I got the opportunity to apologize to Anya for kept asking to speak with someone other than Anya and as from the start Anya still professional and patient. Thank you Anya for be available when I really needed assistance! I am grateful! Thank you!

D'Zani Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied June 20, 2023

Hi D'Zani Fashion,

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️

Edited August 27, 2023

8/27/23 - Anya is FABULOUS! I had an issue that she thoroughly walked me through until we figured it out. It was a user-error and once Anya realized what it was, I was able to correct the problem. THANK YOU SO MUCH! Highly Recommend.
3/16/23 - Angelo in customer service was very knowledgeable and helped with an issue I created. He was very understanding and walked me through the steps to correct the problem. Thank you, Angelo! Everyone is customer support is very friendly and helpful. Gretie helped me twice today already and she was so helpful and patient with answering my questions. Chette in customer service was very helpful and answered all of my questions about the return process. Thanks so much.

VacationGrabs
United States
About 1 year using the app
ShopSocial, Inc. replied December 21, 2022

Hi,VacationGrabs

We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Chette. Please reach out again anytime! 💛

March 2, 2023

Just spoke with CHETTE! She was an absoulte joy to work with! Answered all of my questions thouroughly and promptly. And she was SO kind! Thank you so much, Chette!

Byrd Haven Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Byrd Haven Boutique

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!