Reviews (3,490)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

January 14, 2024

Trendsi is my favorite dropshipper. So professional and response quickly to inquiries. I just finished communication with Czar and she was super knowledgeable and friendly. There is no subscription plan AND the products are wonderful. I definitely recommend.

Trendi Center
United States
4 months using the app
ShopSocial, Inc. replied January 16, 2024

Hi Trendi Center,

Thanks a ton for the awesome review! We're thrilled to hear you love Trendsi as your go-to dropshipper. 😎 Our team, especially Czar, is all about top-notch professionalism and speedy responses. So glad you found them knowledgeable and friendly! And yes, no subscription plans and fabulous products are definitely a win-win. Your recommendation means the world to us—happy dropshipping! 🚀💙

August 27, 2022

Great customer service per my chat experience with Lorie. She answered all my questions. I am so excited to start connecting with this company.

Sassy Galore Collection
United States
7 months using the app
ShopSocial, Inc. replied August 28, 2022

Hi, Sassy Galore Collection

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

October 8, 2023

Highly recommend Trendsi! Not only is their service top-notch, but I also want to give a special shoutout to Raymart. He was incredibly kind and addressed all of my concerns with patience and professionalism. If you're looking for quality and exceptional customer care, Trendsi is the way to go!

HUE
United States
7 months using the app
ShopSocial, Inc. replied October 10, 2023

Hello HUE,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and especially with Raymart. We truly value your recommendation and look forward to serving you again in the future! ❤️

Edited May 25, 2022

I have used Trendsi for a couple of months and have nothing but great things to say. Excellent service. Angelo answered all my questions quickly. I highly recommend. Adding to my review after using Trendsi for 7 months. They are fantastic! Real time support that is quick to respond to my concerns and questions (Thank you, Gretle). I am so happy I found Trendsi to expand my business.

DD & MALI
United States
7 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi DD & MALI,

Thank you so much! We will be sure to relay your kind words to Angelo and please don't hesitate to reach out again when you need help.

October 20, 2023

Alan was very responsive and helpful!

Lorin Taylor Boutique
United States
7 months using the app
ShopSocial, Inc. replied October 24, 2023

Hello Lorin Taylor Boutique,

That's fantastic to hear! Alan's responsiveness and helpfulness truly make a difference. We're glad you had such a positive experience! 😊🌟

October 2, 2022

I have just recently started with Trendsi and needed some assistance on an order and was blessed with Chette who was wonderful! Quick response and wonderful customer service!!! Excited to continue this journey with you guys!!

k3sboutique
United States
7 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, k3sboutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

January 19, 2023

Customer service was great! I needed help with an address change and Angelo got it done super quick and easy! Thank you

Caravan Comfort
United States
7 months using the app
May 13, 2023

Trendsi they always help what I need and reply fast. the best customer service. Thank you for help, Anya!

iSpocket™
United States
7 months using the app
ShopSocial, Inc. replied May 15, 2023

Hi, iSpocket™

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

April 18, 2022

Very nice app and the customer service is great! Easy to use and integrate with shopify. Would recommend.

Janine's Closet Boutique
United States
7 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Janine's Closet Boutique

Thank you so much for your feedback! Please don't hesitate to reach out for any questions or feedback, it is always a pleasure for us to help!

February 2, 2023

Allan with Trendsi was forbearing, understanding, and helpful to my needs! He was able to resolve my question in expeditious fashion and presented a professional closing! Bravo!!

sulutions
United States
7 months using the app