Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 4, 2021

I have been using Trendsi for a few months now and I am very happy. Their customer service is fast at responding to questions and are very friendly as well. Miles was able to answer all my questions within minutes. Will continue to use this app.

Admira Boutique
United States
9 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi Admira Boutique,

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

April 11, 2023

This was actually my first time needing Trendsi support. Angelo answered my 3 questions in just a couple of minutes and now I know what I'm doing! WOO Angelo! Thanks so much!

Happily Ever Wild Boutique
United States
9 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi, Happily Ever Wild Boutique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 12, 2023

Incredible service from Anya. Easy to import, create orders, install and overall usage of the application.

OliviaMadeleineLLC
United States
9 months using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Anya was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

March 21, 2023

Chette was very quick to respond to chat and quickly clear all my doubts with the shipping profiles.

Stitched Ink Tees
United States
9 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Stitched Ink Tees

We appreciate the review and are so happy that Chette was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

Edited April 13, 2023

We recently added Trendsi to our store. We noticed right way it was easy to navigate, manage, add or remove items as needed. We just got our first order and the fulfillment process was very smooth. One of the variants wasn't in stock and we contacted Trendsi support via chat. Mary responded very promptly and answered all our questions. She was very courteous, knowledgeable, and helpful. That experience was certainly reassuring that we made the right choice with Trensi. Thank you, Mary!

We had to contact Trensi again with some questions about how to handle items that were out of stock at the time the order was placed. Gretle answered them and was very helpful. It was just another nice experience working with Trensi.

ACG Store/Amazing Custom Gifts
United States
9 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Matry. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

December 17, 2021

Great Products! Some of the Photos could be better, but other than that the prices of the products are pretty good, and shipping prices are extremely reasonable.

Calling All Comfort
United States
9 months using the app
ShopSocial, Inc. replied December 17, 2021

Hello Calling All Comfort,

We appreciate your feedback and we are delighted that you find value from the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

May 19, 2022

Trendsi is the best fashion app on Shopify. I love all the options at the US Warehouses which is only 2-5 business days shipping! I once needed help and Audrey was super nice and very responsive! I would definitely recommend this app to everybody!!

Ollie & Kay Boutique
United States
9 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Ollie & Kay Boutique

We are so happy that Audrey was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

April 4, 2023

Mary was SUPER helpful this evening when I needed help tracking an order. The Trendsi team is always a joy to work with.

The Beautiful Teacher
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, The Beautiful Teacher

Mary really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

September 20, 2022

I love this app! It's so easy to use and the Customer service is GREAT! (MIA) Was so awesome helping me in the entire process. I deff recommend using this.

alysia's Merch
United States
9 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, alysia's Merch

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

May 6, 2022

I contacted Trendsi support regarding an overseas shipping issue. Angelo responded quickly (within seconds) with updated information. I'm extremely pleased with their customer service and sense of urgency regarding customer service.

Sofia Valdelli
United States
9 months using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Sofia Valdelli

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊