Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 27, 2023

Every time I have a question, Trendsi support is always well knowledgeable. When I have questions a little more detailed and the support is not sure, they are fairly quick to get me an answer via email so that I can continue on with growing and making my business more user friendly. Tonight I had a rather simple question and Allen was able to answer my question professionally and quick. If you are starting out and you are not sure what you are doing they are a great resource, does not matter if you think it may be a silly question. They will provide you with an answer and help walk you through completing that task.

The Web Stand LLC
United States
9 months using the app
ShopSocial, Inc. replied June 27, 2023

Hi, The Web Stand LLC

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

June 16, 2022

Lee was really helpful with customer service. This app has been great for us! Highly recommend to other businesses!

Sundance Clothing
United States
9 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Sundance Clothing

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

February 7, 2023

Awesome experience. Chette was extremely helpful and helped answer my questions with quick responses. I’m new to Trendsi and I’m thankful they have such caring team members.

Poppy & Ivy Boutique
United States
9 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi, Poppy & Ivy Boutique
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 2, 2023

Im new to this, But there customer service chat is great! I was lucky to get Lorie to help me get thru some order questions and she was great, she explained some things to me I didn't understand. I rely hope I get her every time! Thank you Lorie for all your help!

That's Amore Boutique
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, That's Amore Boutique

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 17, 2023

Great customer service from Mia! She helped ensure my order was on track and helped explain the auto fulfillment feature. Would recommend working with this dropshipper!!

J3BUnlimited
United States
9 months using the app
ShopSocial, Inc. replied April 17, 2023

Hi, J3BUnlimited

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

April 11, 2023

Hi my name is Carlos Thompson and I would honestly recommend Trendsi to any one looking to drop ship with a company that is so trustworthy.
Lorie did an amazing job she was Quick and very on point. I appreciate you and I appreciate this company for all that it continues to do.

MileeOpenCloset
United States
9 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi MileeOpenCloset,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

September 20, 2022

I contacted Chette today and she helped me right away. It only took a couple of minutes to solve my issue.

AllyKat Boutique
United States
9 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, AllyKat Boutique

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

Edited January 8, 2024

I'm thrilled to share my experience with Trendsi. I recently opened a store and have been using Trendsi exclusively. During this time, I had a query that wasn't addressed in the FAQs. That's when I reached out to their customer support and was assisted by Czar. The response was not only swift but also extremely helpful and friendly. This level of service has significantly contributed to my satisfaction with Trendsi. I'm very happy with both the site and the customer service so far. Keep up the great work, Trendsi!

Thread Universe
United States
9 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello Thread Universe,

Hey there! 🌟 Thanks a bunch for sharing your awesome experience with Trendsi! We're thrilled to hear you're loving the site and our customer service, especially Czar's speedy and friendly assistance. Your satisfaction is our top priority, and we're here to keep up the great work! 🚀 If you ever need anything else, just give us a shout.

July 9, 2022

Have not launched the store yet, but so far customer service has been great. I spoke with Chette and shes great.

Vida Venga
United States
9 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Vida Venga

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Chette! Please reach out to us anytime, we are available 24/7!

December 14, 2022

Lorie was so helpful with getting my store linked and set back up! She was professional and quick with a resolution!

Willow and Threads Boutique
United States
9 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Willow and Threads Boutique

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!