Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

August 28, 2022

Great Customer Service, always there to help! Gretle is amazing and very Helpful very fast response times!

BeautifulSweetHeart
United States
9 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, BeautifulSweetHeart

Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Gretle. Feel free to reach out whenever you need any help.

February 28, 2023

Great customer service. Allan was very quick to respond to my question.Thank you for everything. Fast response and quality service.Thanks Allan.

Allyourtrends
United States
9 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Allyourtrends,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

November 5, 2022

Lee was super helpful and kind to ask all my questions. I made my first sale in my online store and the process was extremely easy and GREAT team support! Thank you so much Trendsi and Lee for your help.

4kids&mama
United States
9 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, 4kids&mama

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments Lee.

January 9, 2022

Ms Lee is very corporative person she has clear my all doubt time to time when its occur thank you Ms lee helping and clearing my Query

ORIANAS SHOPPER
United States
9 months using the app
ShopSocial, Inc. replied January 10, 2022

Hello ORIANAS SHOPPER,

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us about any questions or needs in the future.

March 24, 2022

I was having trouble with an order fulfillment and Gretle was very informative, patient, productive, and quick about resolving my issue. Great customer service!!

Purposefully Boundless Styles
United States
9 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Purposefully Boundless Styles

We appreciate your feedback! Customer Service is one of our top priorities and we wanna make sure that we can provide an excellent customer experience to our dear sellers. We will make sure to pass along the compliments to Gretle!

Edited December 12, 2021

I use this app to ship products to my customers and I love that they are very transparent. I received great service from Lee. She assured me that even though my order was delayed by a few days and a refund was submitted to me, my customer would still receive the products. Awesome way to do business. Great experience so far...

Clazzy Gurlz
United States
9 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi Clazzy Gurlz,

We are grateful for your feedback! Our mission is to always be transparent and provide the best service that our merchants deserved and we are so happy to learn that Lee was able to do just that. We are here to see your business grow every step of the way, please reach out anytime for any questions.

February 10, 2023

Trendi customer service agent was very quick and answered all the questions . Agents are very knowlegeable and helpful.

Discountrader
United States
9 months using the app
April 8, 2022

Trendsi is hands down the best drop-shipper I have ever used. They are not just a fashion business - they are a family. They care so much about their customers and will do everything in their power to make them happy. I inputted the wrong address on an order and Hazel reached out to me within 5 minutes and had it updated immediately. Now that is Customer Service at its finest…I love everything about them. Thank you Trendsi for being so amazing!! BM Dickerson

BMD’s Morning Glory Boutique
United States
9 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, BMD’s Morning Glory Boutique

Thank you so much for your heartwarming review. And we couldn't agree more with you, our customer support team is a gem! Trendsi is here every step of the way for your business. Please reach out again if you need help.

March 17, 2022

Great customer service! I chat with Karen and she is very profectional and willing to help you with any question you may have.

Entoss
United States
9 months using the app
ShopSocial, Inc. replied March 21, 2022

Hi, Entoss

Karen is a gem, isn't she? One of our goals in trendsi is to make sure that we are always providing excellent experiences to our sellers. We appreciate your feedback and we will make sure to pass along the compliments to Karen. Please reach out to us anytime should you have any concerns. 💕

November 4, 2021

Love the apps user friendly and clean layout. Jac was very patient with me and helpful in answering all questions I had. I'm purchasing a new samples to test out the delivery time and product quality- looking forward to receiving them!

WonderLustWear
United States
9 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi WonderLustWear,

We are so happy that Jac was cable to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!