Reviews (3,511)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.
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Trendsi is the best fashion app on Shopify. I love all the options at the US Warehouses which is only 2-5 business days shipping! I once needed help and Audrey was super nice and very responsive! I would definitely recommend this app to everybody!!
Hi, Ollie & Kay Boutique
We are so happy that Audrey was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Mary was SUPER helpful this evening when I needed help tracking an order. The Trendsi team is always a joy to work with.
Hi, The Beautiful Teacher
Mary really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
I love this app! It's so easy to use and the Customer service is GREAT! (MIA) Was so awesome helping me in the entire process. I deff recommend using this.
Hi, alysia's Merch
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Wonderful app with top notch customer support. Thank you so much Mia, for giving me clear understanding on how to set up the pricing rule.
Also, big thank you to Allan who has been walking me through every step of the process. So kind, patient and helpful.
Hello DebStella,
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and receiving excellent customer support from Mia and Allan. If you have any more questions or need assistance, feel free to reach out. We're here to help! ❤️
I contacted Trendsi support regarding an overseas shipping issue. Angelo responded quickly (within seconds) with updated information. I'm extremely pleased with their customer service and sense of urgency regarding customer service.
Hi, Sofia Valdelli
Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊
Had some hick ups due to trendsi discontinuing shipping to non-us destinations but Lori was very helpful in explaining and just needed to make minor adjustments to my store. Hope international shipping can resume at some point in the future.
Hi, Cherry Lake Ranch
We apologize that we have to pause international shipping as of this time, we just want to make sure that everything has been planned accordingly when it comes to international shipping. Don't worry though, we will be back. 😊 We will make sure to pass along the compliments to Lori. ❤️
Mia was a terrific help! Great customer service! Love the home decor items too! I am so glad I found Trendsi!
Hi, Polka Dot Boutique
Thank you so much for your review and we are so glad to hear that Mia assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛
I'm just starting out. So i hope everything works out. But so far i have found a lot of great products for my niche. I think the product prices are fair. and when I had a ton of questions, Maria helped me right through and was great and very professional. i love good customer service. and Maria was just that.
Hi Ivy+Juniper,
Welcome to Trendsi and thank you so much for your review! Maria is one of our best and brightest team member and we're so glad that she was able to help you. It is our mission to help online sellers grow their business so please feel free to reach out to us anytime you need! 💛
Angelo assisted me today. Trendsi is on top of their game with the customer service! Thank you Angelo!
Hi, Ancient Society Co
We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)
So far, I'm really impressed with the integration. As a new business, and with my first couple orders now coming in, the process has been smooth. Reaching out to customer service via their chat is always fast. Just spoke Anya to get an update on an order and she was great.
I would like to build a lasting relationship with Trendsi and explore incorporating white label branding with them as I grow. Hoping they take their business to this next level. I've noticed a few competitors offering this service where they tag white label with my brand, so looking for them to catch up to that. For now, I'm sticking with Trendsi and recommend them to anyone in the fashion dropshipping business.
Hello, Dehalla
We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!