Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

September 20, 2022

I contacted Chette today and she helped me right away. It only took a couple of minutes to solve my issue.

AllyKat Boutique
United States
9 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, AllyKat Boutique

Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.

October 10, 2023

Chette was very helpful. I love working with Trendsi!

Grateful for Grace Boutique
United States
9 months using the app
ShopSocial, Inc. replied October 11, 2023

Hello Grateful for Grace Boutique,

Thank you for your kind words! We're delighted to hear that you had a positive experience with Chette and enjoyed working with Trendsi. We look forward to continuing to serve you! ❤️🌹

July 9, 2022

Have not launched the store yet, but so far customer service has been great. I spoke with Chette and shes great.

Vida Venga
United States
9 months using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Vida Venga

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Chette! Please reach out to us anytime, we are available 24/7!

December 14, 2022

Lorie was so helpful with getting my store linked and set back up! She was professional and quick with a resolution!

Willow and Threads Boutique
United States
9 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Willow and Threads Boutique

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

November 4, 2021

I have been using Trendsi for a few months now and I am very happy. Their customer service is fast at responding to questions and are very friendly as well. Miles was able to answer all my questions within minutes. Will continue to use this app.

Admira Boutique
United States
9 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi Admira Boutique,

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

April 11, 2023

This was actually my first time needing Trendsi support. Angelo answered my 3 questions in just a couple of minutes and now I know what I'm doing! WOO Angelo! Thanks so much!

Happily Ever Wild Boutique
United States
9 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi, Happily Ever Wild Boutique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 12, 2023

Incredible service from Anya. Easy to import, create orders, install and overall usage of the application.

OliviaMadeleineLLC
United States
9 months using the app
ShopSocial, Inc. replied May 13, 2023

Hi,
Thank you for your review and we are glad that Anya was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

Edited April 13, 2023

We recently added Trendsi to our store. We noticed right way it was easy to navigate, manage, add or remove items as needed. We just got our first order and the fulfillment process was very smooth. One of the variants wasn't in stock and we contacted Trendsi support via chat. Mary responded very promptly and answered all our questions. She was very courteous, knowledgeable, and helpful. That experience was certainly reassuring that we made the right choice with Trensi. Thank you, Mary!

We had to contact Trensi again with some questions about how to handle items that were out of stock at the time the order was placed. Gretle answered them and was very helpful. It was just another nice experience working with Trensi.

ACG Store/Amazing Custom Gifts
United States
9 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Matry. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

March 21, 2023

Chette was very quick to respond to chat and quickly clear all my doubts with the shipping profiles.

Stitched Ink Tees
United States
9 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Stitched Ink Tees

We appreciate the review and are so happy that Chette was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

December 17, 2021

Great Products! Some of the Photos could be better, but other than that the prices of the products are pretty good, and shipping prices are extremely reasonable.

Calling All Comfort
United States
9 months using the app
ShopSocial, Inc. replied December 17, 2021

Hello Calling All Comfort,

We appreciate your feedback and we are delighted that you find value from the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7