Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

April 7, 2022

Lorie was so great, she helped me ASAP with my question in regards to shipping times. I was also so impressed with how fast the chatbot was. <3

CheeksAthletic
United States
9 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, CheeksAthletic

Thank you for your review and we're glad Lorie was able to help you! Please feel welcome to reach out again for any questions or help. Our customer service is available 24/7!

January 29, 2023

angelo it is always super helpful.. he always make sure that everything it is being answered. I really appreciate him

Ella La Boutique
United States
9 months using the app
June 26, 2022

Angelo was so amazing today with all of his help. I was having trouble getting my shipping rates to show correctly and he walked me through everything! He was so patient with all of my questions and so very thorough. I am so glad I'm using Trendsi Dropshipping!

Blissful Optimism Boutique
United States
9 months using the app
ShopSocial, Inc. replied July 1, 2022

Hi, Blissful Optimism Boutique

Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.

June 27, 2023

Every time I have a question, Trendsi support is always well knowledgeable. When I have questions a little more detailed and the support is not sure, they are fairly quick to get me an answer via email so that I can continue on with growing and making my business more user friendly. Tonight I had a rather simple question and Allen was able to answer my question professionally and quick. If you are starting out and you are not sure what you are doing they are a great resource, does not matter if you think it may be a silly question. They will provide you with an answer and help walk you through completing that task.

The Web Stand LLC
United States
9 months using the app
ShopSocial, Inc. replied June 27, 2023

Hi, The Web Stand LLC

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

January 26, 2023

The customer service is incredible! Allan responded so quickly and answered all of my questions. Super helpful, thank you!!

Kinetic Activewear
United States
9 months using the app
June 16, 2022

Lee was really helpful with customer service. This app has been great for us! Highly recommend to other businesses!

Sundance Clothing
United States
9 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Sundance Clothing

Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

February 7, 2023

Awesome experience. Chette was extremely helpful and helped answer my questions with quick responses. I’m new to Trendsi and I’m thankful they have such caring team members.

Poppy & Ivy Boutique
United States
9 months using the app
ShopSocial, Inc. replied February 10, 2023

Hi, Poppy & Ivy Boutique
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 17, 2023

Great customer service from Mia! She helped ensure my order was on track and helped explain the auto fulfillment feature. Would recommend working with this dropshipper!!

J3BUnlimited
United States
9 months using the app
ShopSocial, Inc. replied April 17, 2023

Hi, J3BUnlimited

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

April 2, 2023

Im new to this, But there customer service chat is great! I was lucky to get Lorie to help me get thru some order questions and she was great, she explained some things to me I didn't understand. I rely hope I get her every time! Thank you Lorie for all your help!

That's Amore Boutique
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, That's Amore Boutique

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 11, 2023

Hi my name is Carlos Thompson and I would honestly recommend Trendsi to any one looking to drop ship with a company that is so trustworthy.
Lorie did an amazing job she was Quick and very on point. I appreciate you and I appreciate this company for all that it continues to do.

MileeOpenCloset
United States
9 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi MileeOpenCloset,

Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.