Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 23, 2021

They have Amazing Customer service! They are really fast at replying. They make it really easy to own your own boutique.

Lily South
United States
10 months using the app
ShopSocial, Inc. replied September 27, 2021

Hi Lily South,

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

Edited March 25, 2023

Spoke with Angelo at customer Service. Answered all my questions, very knowledgeable!!

Spoke to Allan on 3/25/23, so helpful. He directed me to the right place. Customer service here is so awesome!!!! Thank you!

The Milk N Honey
United States
10 months using the app
July 28, 2023

I had many questions today after deciding to give Trensi a try. The Customer Service is amazing even via Chat. Many thanks to Anya for clarity on many questions.

SHOP SHOPOOZY.ONLINE
United States
10 months using the app
ShopSocial, Inc. replied July 31, 2023

Hello SHOP SHOPOOZY.ONLINE

Thank you for choosing Trendsi! We're thrilled to hear that you had a great experience with our Customer Service, especially with Anya. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Happy exploring!

Edited September 30, 2021

hello loves.. so i just started using Trendsi and really love their product.. customer service is also great.. very helpful i talked to Charmaine and she was absolutely awesome.. i would definitely recommend Trendsi! Got the pleasure of also getting to speak with Angelo Carlo and he was VERY helpful and on point.. very pleased with this company this far! thank you guys for being so amazingly awesome

Southern Rock Boutique
United States
10 months using the app
ShopSocial, Inc. replied October 5, 2021

Hello Southern Rock Boutique,

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Charmaine and Angelo. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

November 16, 2022

The Team is super fast and extremely support. Gretle helped me answer a few questions on troubleshooting & uploading products by tags onto the store. Awesome Support Team !

V'ONTAGGIO Fashion USA
United States
10 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, V'ONTAGGIO Fashion USA

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

September 2, 2023

Great Supplier, Fast Shipping Times, High Quality Products Their Customer Support is Awesome "Maria" helped Me Answer my questions in seconds REALLY RECOMEND TRENDSI!!!!

HearthSideHome
United States
10 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello HearthSideHome

Thank you so much for your review! We're thrilled to hear that you find us to be a great supplier with fast shipping times and high-quality products. It's wonderful to know that Maria provided awesome customer support and quickly answered your questions. Your recommendation means a lot to us!

November 28, 2022

Lee was super helpful with a lost package we had! The app itself has had great improvements over the last 4 months and we really enjoy it!

Tidal Salt Co
United States
10 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Tidal Salt Co

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

February 27, 2023

The customer service is phenomenal. Always a quick response, top-notch and thorough. I had an issue today and within minutes of hopping onto the chat Raymart was able to troubleshoot my issue, walk me through correcting my errors and had great follow up ensuring I was well taken care of.
I personally select the products I know are quality brands, quick shipping and I can feel confident in offering our customers. It's been a great resource to add additional styles and sixes for our customers.
Thank you again Raymart for your exceptional assistance today!

2PMStyle
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi 2PMStyle,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

March 29, 2022

Trendsi has an excellent support team and so fast too and nothing is to much trouble. So glad I found a great supplier

chromo
Spain
10 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, chromo

Customer Experience is one of our top priorities. We wanna make sure that we are always here whenever you need help, we're so glad you found us! Please continue reaching out to us anytime 💕

September 23, 2023

I spent many hours reviewing dropship suppliers before finalling choosing Trendsi for my store and so far I'm glad I did.
I've just begun adding trendsi products to my store so I haven't had a lot of time working with the app personally. I would like to add a shout out to Chette with Trensi support though who did a great job (on a Saturday) personally answering my questions about how to include video clips in my store. This was my first experience asking Trendsi for support and I wasn't dissappointed. Thanks again Chette !

Louis The Hatter
United States
9 months using the app
ShopSocial, Inc. replied September 25, 2023

Hello Louis The Hatter,

Thank you for sharing your positive experience with Trendsi! It's great to hear that Chette provided you with helpful support. We're glad you chose us for your store. If you have any more questions, feel free to reach out. Happy selling! ❤️