Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

March 29, 2023

I am new to Trendsi I was impressed by the amount of 5 stars and how low the 1 stars were. I am now really new to fashion websites I have built 3 shopify sites and 2 Wix sites. I have really researched an used many apps like Brands Gateway, My online fashion store, Buy2Bee, Tasha apparel, Graffati and many more. I had a 40 minute exchange with a Trendsi support guy named Allan. Since I am new to Trendsi Allan broke me in by answering every one of my questions professional and quickly. I expect as I go along using Trendsi I will always be this satisfied. Thank you Allan and Trendsi.

Dressing to Impress
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Dressing to Impress

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

January 28, 2023

Angelo answered my questions quickly and was very helpful via the website chat! I appreciate the availability to answer questions right away! Thank you!!

Lucky Catch Boutique
United States
9 months using the app
October 4, 2021

I had a question, and Angelo was very kind and patient as he waited for me to get the information he needed in order to assist me.

GlobalTrendz
Canada
9 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi GlobalTrendz,

We are so glad that Angelo was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

August 21, 2021

They have a service of excellence in all aspects. They exceeded my expectations. Thank you for being part of the triumph of my business!

Baloa Boutique
United States
9 months using the app
ShopSocial, Inc. replied August 24, 2021

Hi Baloa Boutique,

Thank you for your review! We are delighted that you enjoy your experience with Trendsi so far. Let us know if you have any questions or feedback, and we hope to keep helping you grow your business.

October 19, 2022

5 stars for the best customer service in the game... Thanks Mia for your great service!! From: Thefullcloset.com

The Full Closet
United States
9 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, The Full Closet

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

May 16, 2022

I love how quickly I get a response when asking a question. We have only used Trendsi one time in a big promotion for our shop and everyone has been very helpful! We had lots of orders with lots tracking that needed to be followed. I worked with Gretle, Kathrine, Mia, Lhirose, Charmaine, Lance, Angelo, and Lorie. They have all been great to work with! I was very nervous about handing the shipping over but this has been a great experience so far!

Salted Avenue
United States
9 months using the app
ShopSocial, Inc. replied May 22, 2022

Hi, Salted Avenue

We appreciate you for taking the time to leave us a review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

March 11, 2023

This application provided by the company was excellent, and Gretle from customer service was particularly helpful. Whenever customers had any questions or issues with the app, Gretle provided fast and efficient support, ensuring that they had a positive experience with the company.

Gretle's friendly and professional attitude was appreciated by customers, who felt comfortable reaching out to her for help. Her prompt responses and willingness to go above and beyond to assist customers were noted and appreciated.

hearfassion
South Korea
9 months using the app
March 6, 2023

Mary helped me with an issue I was having and she was very efficient and sweet! She answered my questions quick!

sweetstylinnboutique
United States
9 months using the app
January 11, 2023

Fantastic customer service! Chette was amazing, quick responses and very helpful! If shipping times could be improved on overseas items, Trendsi would be perfect!

The Coral Cactus Boutique
United States
9 months using the app
September 21, 2023

Dave,
Very helpful, understanding of my questions, very professional and courteous.
completly helped.
Thanks Wendy

City Girl Curvez Boutique
United States
9 months using the app
ShopSocial, Inc. replied September 22, 2023

Hello City Girl Curvez Boutique,

Thank you for your kind words! I'm glad to hear that you found our assistance helpful and professional. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️