Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited May 4, 2023

Their customer service is super speedy! I spoke with Anya and Mary, and they immediately answered my question. So far, I am really happy with this partnership.

North Westwood
United States
10 months using the app
ShopSocial, Inc. replied April 29, 2023

Hello, North Westwood

I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

March 24, 2022

I absolutely love this app! Very few times I've had to ask for support but when I do, they are amazing. Shout out to Angelo for helping me today!

I Love Beach Trips | Boho Beach Inspired Collection
United States
10 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, I Love Beach Trips | Boho Beach Inspired Collection

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

May 19, 2023

Exceptional customer service! Chette was very knowledgable and took the time to answer several questions for me. I am very happy with the process here at Trendsi and the wonderful service offered via the chat.

Bella Rue Marketplace
United States
10 months using the app
ShopSocial, Inc. replied May 19, 2023

Hi, Bella Rue Marketplace

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

October 4, 2021

This guys are awesome and very helpful. I was chatting with Gretle and she was very helpful with answering my questions. I can’t wait to continue working with you guys.

The Shundor
Australia
10 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi The Shundor,

We can't wait to continue working with you! Thank you so much for taking the time to leave us a review. Feel free to reach out if you need anything, our customer support is available to help you 24/7!

September 10, 2022

Hazel was very helpful with what I had a question about and how to navigate the site!very informative and could have not figured it out without her!

shopbabesboutique
United States
10 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, shopbabesboutique

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

October 6, 2021

I contacted support regarding a customer's order and received quick, and prompt service. Angelo provided an update on my order and answered my questions.

Jennifer's Dresses & More
United States
10 months using the app
ShopSocial, Inc. replied October 7, 2021

Hi Jennifer's Dresses & More,

Thank you for your review. We take pride in great customer support and user experience. We are glad that we are able to help! Don't hesitate to reach out about anything, and we will continue to help you grow your online business.

February 2, 2023

I enjoy working with Trendsi. Not only I love their merchandise and the fast shipping, I also love their professionalism and rapid response to issues. Lee takes care of me today and I am very satisfied.

Bella's fab beauty
United States
10 months using the app
April 12, 2023

Lee and Chette has always been great. Overall the customer service is amazing. They have great products. Hopefully in the future they will reduce the shipping time from overseas.

J NILLY
United States
10 months using the app
ShopSocial, Inc. replied April 12, 2023

Hi, J NILLY

Exceptional customer service is very important to us, and we are glad we're able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

July 5, 2023

Trendsi is AWESOME!!! The quality of the clothing is great and their support is super fast and helpful! Anya helped me super quickly with the questions that I had and even sent me screenshots to be sure I ended up in the right spot! Excited to grow with Trendsi!

My Store
United States
10 months using the app
ShopSocial, Inc. replied July 5, 2023

Hi My Store,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

September 5, 2023

Prompt service! Chette thank you for all your help!

MOT Exchange
United States
10 months using the app
ShopSocial, Inc. replied September 7, 2023

Hi MOT Exchange,

Thank you for your kind words! We're glad to hear you had a prompt and helpful experience with Chette. We appreciate your business and look forward to serving you again!