Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 2, 2023

Allan was so helpful this morning. I appreciate him immensely for making opening my shop an easy transition. Incredible customer service!! Thanks Allan!

Good Karma Culture
United States
About 1 hour using the app
ShopSocial, Inc. replied September 4, 2023

Hello Good Karma Culture

Thank you for your kind words about Allan! We're delighted to hear that he provided you with incredible customer service and made opening your shop a seamless transition. If you ever need further assistance, Allan and our team are here to help.

September 24, 2023

I recently had the pleasure of interacting with customer support team, and I must say, it was an exceptional experience. In an age where customer service often falls short,has truly set a gold standard for how businesses should treat their customers.

Thankyou CHETTE to making the experience and onboarding smooth

Trend Archives
India
About 1 hour using the app
ShopSocial, Inc. replied September 25, 2023

Hi Trend Archives,

Thank you for your kind words! We're delighted to hear about your exceptional experience with our customer support team. We're committed to providing top-notch service, and it's great to know that we've met your expectations. We'll make sure to pass on your appreciation to Chette for making your onboarding process so smooth. If you ever need assistance in the future, don't hesitate to reach out. ❤️

January 1, 2023

Raymart is AWESOME! I could not figure out how to add products to my site and he walked me through it with ease. He waited until everything was working even asked if I needed help with anything else. Awesome customer service and BTW He deserves a raise.

Kat Love Fashion
United States
About 1 hour using the app
ShopSocial, Inc. replied January 19, 2023

Hi, Kat Love Fashion

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

September 14, 2023

I was unable to setup my store but Anya helped through each step. Really appreciate it

My Store
United States
About 1 hour using the app
ShopSocial, Inc. replied September 19, 2023

Hello,

Thank you for sharing your experience! We're glad to hear that Anya was able to assist you in setting up your store. If you have any further questions or need additional help, please don't hesitate to reach out. We're here to support you!

October 18, 2021

I just downloaded this app and needed answers and Angelo was great with helping me understand. I will continue to make this app work for me

What's N Q&L'S Closet
United States
About 1 hour using the app
ShopSocial, Inc. replied October 21, 2021

Hi What's N Q&L's Closet,

We are so glad to have you! Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.

June 24, 2023

Just open an account with Trendsi and I had a few questions and doubts. I used their chat box in which Czar helped me. She answer all questions that I had and was very helpful and kind. Hopefully, it will be a good experience!

Marianela's Exclusive Shop, LLC
United States
About 1 hour using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Marianela's Exclusive Shop, LLC

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

April 18, 2022

Angelo is a great customer support representative for Trendsi. He was very professional and resolved the issues I had with my Shopify integration smoothly.

Elara Lifestyle
United States
About 1 hour using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Elara Lifestyle

Thank you for your review! We are so glad that you enjoy using Trendsi! It is our mission to help online sellers like you grow your sales. Please feel free to reach out with any questions or feedback, so we can provide you with even better services and support.

August 15, 2023

Chette was fantastic helper and was able to reply to many of my questions! Thank you so much! Highly recommended!

Trendy Hip Buys
United States
About 1 hour using the app
ShopSocial, Inc. replied August 17, 2023

Hi Trendy Hip Buys,

You're very welcome! We're glad Chette was able to assist you and provide the help you needed. If you have more questions or need further assistance in the future, feel free to reach out. Remember, we're always here to help! ❤️

Edited October 17, 2022

Amazing Dropshipping App with unique items and great customer service! Quick responses when you have a question ! Hazel, I appreciate your help.

Jewel Bracket
United States
About 1 hour using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Jewel Bracket

Thanks for leaving us a review, it is music to our ears! We encourage you to reach out to our customer support any time for any questions or help. We are available 24/7! ✨

January 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

TotKorner.com
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hello TotKorner.com,

We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.