Reviews (3,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

July 2, 2022

I chose Trendsi out of many apps and I'm glad I did. Chette was amazing and ready to assist with all of my concerns. This type of customer service will definitely encourage me to tell others about this app. Thanks again Chette!!

Novelties by Design
United States
About 1 hour using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Novelties by Design

We are so happy to read your review. Customer Experience is one of our priorities and we're glad that Chette was able to help you. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you need our help.

February 10, 2022

I'm new to drop shipping and Whitney with Trendsi customer service we GREAT! She walked me through things and gave me a few suggestions that would help me get set up. 10/10 Would Recommend!

Southern SweetT Studio
United States
About 1 hour using the app
ShopSocial, Inc. replied March 15, 2022

Hi Southern SweetT Studio,

She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Whitney! ❤️

July 21, 2023

Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.

My Store
United States
About 1 hour using the app
ShopSocial, Inc. replied July 24, 2023

Hello, My Store

Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!

December 31, 2021

I opened my online store almost a year ago. I wanted to have beautiful products and I came across Trendsi. The website is easy to navigate and a lot of trendy fashion for all body types. I had a few questions, i used the message feature on the website. Customer services was very responsive and answered all the questions i had. Gretle was the absolute best, she walked me through every step. I highly recommend using Trendsi for your online store!

Simply Elevated Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hi Simply Elevated Boutique,

Thank you for your review! We take pride in providing excellent user experience and part of that is our excellent customer support to make sure there is someone to help you every step of the way. Please pop by again if you find yourself with more questions or need help. Welcome to Trendsi!

June 2, 2023

Anya, was beyond helpful adding products and informing me of the process step by step! I can't thank her enough!!

Carri Ann Couture
United States
About 1 hour using the app
ShopSocial, Inc. replied June 3, 2023

Hi Carri Ann Couture,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

September 5, 2023

Trendsi seems like it’s gonna, be a game changer for my business. Thanks Anaya for walking me through everything on trendsi

No More Young
United States
About 1 hour using the app
ShopSocial, Inc. replied September 6, 2023

Hi No More Young,

We are delighted to hear that Trendsi is making a positive impact on your business! Anaya is truly a gem when it comes to guiding users. Here's to continued success with Trendsi! 🚀🥂

July 11, 2022

We are just starting out with dropshipping. Angelo was patient and did a great job explaining everything to us! We are excited to be partnering with trendsi.

Amber Layne
United States
43 minutes using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Amber Layne

We're glad that Angelo helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for the review and we encourage you to reach out anytime you need help!

October 17, 2022

Excellent, and so fast to reply. I talked to Chette today, and she was awesome. I have several questions about how to add items to my Shopify account and Chette walk me through the process. I'm so happy. Thank you, Chette you are the best.

Via Vay Boutique
United States
42 minutes using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Via Vay Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

April 2, 2023

Allan was very helpful and knowledgeable. I had very pleasant chat with him. He made things very easy to understand. Excellent customer support indeed!

Smart and Easy Living
United States
42 minutes using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Smart and Easy Living

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

Edited June 21, 2023

Czar was kind, patient and extremly helpful! solved my issue quickly and efficiently. Thank you so much!

Phoenix Paradise Life
United States
36 minutes using the app
ShopSocial, Inc. replied June 21, 2023

Hi Phoenix Paradise Life,

You're welcome! We're glad to hear that Czar was able to assist you effectively and provide a positive experience. We are here to help with any questions or issues you may have. If there's anything else we can assist you with, please feel free to let us know! ❤️