Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 29, 2022

Great service. Vince was very helpful today with an address issue. We love Trendsi so far! Evrything has gone very well!!! Thanks

Chic Chat Collection
United States
10 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Chic Chat Collection

We agree with you, Vince is a gem! We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help! 💛

April 9, 2023

Loving this app so far. Customer service is very quick to respond. I had a question at 9:30pm (CST) and Mary was very quick to answer and answer my question!

Missing Piece Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 9, 2023

Hi, Missing Piece Boutique

Exceptional customer service is very important to us and we are glad Mary was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 3, 2023

Gretle was a HUGE help with my first time order! She was quick with her response and helpful with her solutions. She made it super easy. Very grateful that they have such a great team working for them.

BriscoeBliss
United States
10 months using the app
ShopSocial, Inc. replied August 5, 2023

Hi, BriscoeBliss

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

April 19, 2022

I use this app to source products for my store, they have high quality products, ever updating inventory, and most of all the best thing is quick and satisfying customer support. I would specially like to mention Ms. Gretle, she was of tremendous help in answering my queries to my satisfaction and with utmost patience

THE EFENTÈ STORE
India
10 months using the app
ShopSocial, Inc. replied April 24, 2022

Hi, THE EFENTÈ STORE

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Gretle was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

Edited February 21, 2023

I had a great experience today. Mia was very helpful in answering all my questions. This is the second time she has helped me!

I was needing more help today with pricing. Anya was super helpful!

Ivy's Boutique
United States
10 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Ivy's Boutique

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!

March 13, 2023

The customer service is fast and easy! I needed help with an order and Mia was very helpful and fixed it with no problem!

Bella Shore Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Bella Shore Boutique

Your review made our day. MIa is indeed a rockstar, we are glad she was able to help you and we will make sure to pass along the compliments to her. Please don't hesitate to reach out again anytime. 💛

March 24, 2023

I'm just starting my drop ship business and I am new to Trendsi. I had a question and "Angelo" helped me very quickly and the problem was solved. Thank you so much.

Chrysalis Plus Boutique
United States
10 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Chrysalis Plus Boutique

Thank you for your kind review and we are happy to know that a member of our Customer Support team was able to assist you with all your needs.

November 29, 2022

I have been truly impressed by this company. Their support is awesome, super friendly, AND helpful. Hazle was great!

Wooden Wildflower
United States
10 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Wooden Wildflower

We are so happy to hear that Hazel was able to provide great service. Our goal at Trendsi is not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

December 9, 2022

Customer service is great. I was just assisted by Raymart and he was so kind and quick to answer all my questions. It was such a easy process to get the help I need and really appreciate it.

THE EPREN SHOP
United States
10 months using the app
ShopSocial, Inc. replied December 21, 2022

Hi, THE EPREN SHOP

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

Edited May 4, 2023

Their customer service is super speedy! I spoke with Anya and Mary, and they immediately answered my question. So far, I am really happy with this partnership.

North Westwood
United States
10 months using the app
ShopSocial, Inc. replied April 29, 2023

Hello, North Westwood

I'm glad to hear that you had a great experience and that Anya was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Anya. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.