Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

Edited March 25, 2023

Spoke with Angelo at customer Service. Answered all my questions, very knowledgeable!!

Spoke to Allan on 3/25/23, so helpful. He directed me to the right place. Customer service here is so awesome!!!! Thank you!

The Milk N Honey
United States
10 months using the app
Edited September 30, 2021

hello loves.. so i just started using Trendsi and really love their product.. customer service is also great.. very helpful i talked to Charmaine and she was absolutely awesome.. i would definitely recommend Trendsi! Got the pleasure of also getting to speak with Angelo Carlo and he was VERY helpful and on point.. very pleased with this company this far! thank you guys for being so amazingly awesome

Southern Rock Boutique
United States
10 months using the app
ShopSocial, Inc. replied October 5, 2021

Hello Southern Rock Boutique,

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Charmaine and Angelo. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

November 16, 2022

The Team is super fast and extremely support. Gretle helped me answer a few questions on troubleshooting & uploading products by tags onto the store. Awesome Support Team !

V'ONTAGGIO Fashion USA
United States
10 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, V'ONTAGGIO Fashion USA

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

November 28, 2022

Lee was super helpful with a lost package we had! The app itself has had great improvements over the last 4 months and we really enjoy it!

Tidal Salt Co
United States
10 months using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Tidal Salt Co

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

February 27, 2023

The customer service is phenomenal. Always a quick response, top-notch and thorough. I had an issue today and within minutes of hopping onto the chat Raymart was able to troubleshoot my issue, walk me through correcting my errors and had great follow up ensuring I was well taken care of.
I personally select the products I know are quality brands, quick shipping and I can feel confident in offering our customers. It's been a great resource to add additional styles and sixes for our customers.
Thank you again Raymart for your exceptional assistance today!

2PMStyle
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi 2PMStyle,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

March 29, 2022

Trendsi has an excellent support team and so fast too and nothing is to much trouble. So glad I found a great supplier

chromo
Spain
10 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, chromo

Customer Experience is one of our top priorities. We wanna make sure that we are always here whenever you need help, we're so glad you found us! Please continue reaching out to us anytime 💕

April 5, 2023

I recently had the pleasure of interacting with Allan from chat support team, and I have to say, I was blown away by his level of professionalism. From the moment I reached out to him with my issue, he was incredibly responsive and went above and beyond to make sure that what I needed was met.

Soufiane1
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Soufiane1

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

September 3, 2022

This app is amazing. Their customer service is great too. I have received help several times already and they are very efficient. Vince was great today!

CC’s Chic Boutique
United States
9 months using the app
ShopSocial, Inc. replied September 24, 2022

Hi, CC’s Chic Boutique

Thank you for your review! We will make sure to pass along the compliments to Vince and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛

September 17, 2021

We love all their products. We ran into a sizing issue, but Maria was so helpful in resolving this issue for us

Luxe Moi
United States
9 months using the app
ShopSocial, Inc. replied September 19, 2021

Hi Luxe Moi,

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

March 1, 2023

Mary was great. I’m just getting my store set up, and she easily worked me thru my questions. Thank you for great, FAST responding system.

The White Gardenia
United States
9 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi The White Gardenia,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.