Reviews (3,425)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its wide selection of trendy, high-quality products and seamless Shopify integration, which simplifies inventory and order management. The platform is user-friendly, ideal for beginners, and offers features like product syncing and store customization. The Made-To-Order feature is particularly valued for enhancing business growth. Customer support is exceptional, with 24/7 availability and staff members like Joel and Harold receiving specific commendations for their assistance. Merchants appreciate the fast shipping and efficient order processing, though some note longer delivery times for items shipped from overseas.

May 8, 2023

Spoke to Mia. and she was really helpful. asked the right questions and worked on the issue very promptly.

Nostalchicks
United States
9 months using the app
ShopSocial, Inc. replied May 8, 2023

Hi Nostalchicks

Exceptional customer service is very important to us and we are glad Mia was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

April 1, 2022

I love this app and Hazel @ customer service is great. They have the best brands and its free. LOVE TRENDSI

Kinda Kurvy Boutique KKB
United States
9 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Kinda Kurvy Boutique KKB

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free. Please don't hesitate to reach out again when you need help!

November 9, 2022

Love this app and the customer service. I have had an experience with Mia and she was very fast to reply, very professional, and was willing to answer any question even if you read it online and are just wanting confirmation. Also the best as far as shipping rates and easy to learn adjusting your profit margins as everything is there for you. Very customer friendly.

Little Miss Magnolia Co.
United States
9 months using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Little Miss Magnolia Co.

Thank you for your review and welcome to the Trendsi family! We are so glad to have you and happy to know that Mia was able to assist you with everything that you needed. Please continue to reach out to our amazing customer support. We are here for you 24/7! ❤️

Edited April 25, 2023

Mary and Angelo in customer service was super helpful and quick to respond. Great customer service and friendly!

Lace Buffalo Boutique
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Lace Buffalo Boutique

Thank you so much for your review! We're so glad that received the help that you need. Please feel free to contact us for anything you need, we are always happy to help.

August 8, 2022

Trendsi is Amazing. It is the single best app I have worked with on Shopify. The platform provides amazing support, too. Just today I had an issue, Gretle provided me with outstanding support. Highly recommended!

The Lion's Fashion
United States
9 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Lion's Fashion

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

January 22, 2023

Chette was great with helping me out today, she answered all my questions very fast and in an understanding way. Definitely worth getting this app.

Im Walkin Here
United States
9 months using the app
March 17, 2023

Angelo was awesome to speak with. He was helpful and provided complete answers to my questions. Thank you so much.

Beyond Style By Mo
United States
9 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Beyond Style By Mo

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Angelo. Our CS team is always here to assist you anytime you need it.

October 20, 2022

Allan from Trendsi was awesome with all the tech support he helped me with! Even better than Shopify and I didn't have to wait 40 minutes to connect like I did with Shopify. Then got disconnected. Allan saved the day! Thanks!

shadowsales.com
United States
9 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, shadowsales.com

Thank you so much for your glowing review and we hope to see you around again. Please pop by our customer support for any questions and our amazing team will be glad to assist you utmost. We appreciate you! 💛

March 29, 2023

I am new to Trendsi I was impressed by the amount of 5 stars and how low the 1 stars were. I am now really new to fashion websites I have built 3 shopify sites and 2 Wix sites. I have really researched an used many apps like Brands Gateway, My online fashion store, Buy2Bee, Tasha apparel, Graffati and many more. I had a 40 minute exchange with a Trendsi support guy named Allan. Since I am new to Trendsi Allan broke me in by answering every one of my questions professional and quickly. I expect as I go along using Trendsi I will always be this satisfied. Thank you Allan and Trendsi.

Dressing to Impress
United States
9 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Dressing to Impress

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

January 28, 2023

Angelo answered my questions quickly and was very helpful via the website chat! I appreciate the availability to answer questions right away! Thank you!!

Lucky Catch Boutique
United States
9 months using the app