Reviews (3,638)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

January 12, 2023

Mia answer all my questions and was very helpful. All my questions about shipping and taxes were addressed. Thanks

starlookfashion
Bahamas
10 months using the app
October 28, 2023

It can be difficult to navigate the complexities of order management and inventory sync. However, with Anya from Trendsi by my side, it became a breeze. Her troubleshooting expertise, combined with a patient and understanding demeanor, ensured that all of my concerns were addressed promptly. She not only assisted in resolving the issues I was experiencing, but she also took the time to ensure I understood the solutions. The level of dedication and professionalism exhibited by Anya is commendable, making her an invaluable asset to the Trendsi team. Hats off to such excellent customer service!

Love it Curvy
United States
10 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello Love it Curvy,

Thank you so much for your amazing feedback! We're thrilled to hear that Anya was able to provide you with such outstanding support. Her dedication and expertise truly shine through in her interactions with our customers. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. We're here to help! 🌟

April 5, 2022

I have used the Trendsi app for over a month now and I LOVE that everything is in one spot! The fact it only takes a few clicks to get merchandise live on my website is such a time saver. The customer service is quick, professional and easy to contact. Mia helped solve my issue today in less than 3 minutes - thats excellent service! Highly recommend this app if you are ready to watch your online boutique grow!

Morgan Rae Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Morgan Rae Boutique

Welcome to Trendsi! We are so happy to have you and glad we can help you grow your business and we will make sure to pass along the compliments to our CS team! Our CS team is always here to assist you anytime you need it.

June 8, 2022

Thank you Trendsi for the quality clothing, always adding new styles, and optional shipping times. Big ups to Charmaine, for her knowledge and speedy response. Great 012ustomer service!!

getbodiedgirl
United States
10 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, getbodiedgirl

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

August 31, 2023

I am delighted to share my recent experience with the support I received from Trendsi - a truly exceptional encounter that exceeded my highest expectations.
I reached out to Trendsi support team and the responsiveness of their support team was simply remarkable.

Specially, Anya understood my situation and responded promptly. What truly stood out was the expertise of the Anya and her timely response helped me to take my decisions.

Thank you Anya !!

PRAYANS
United States
10 months using the app
ShopSocial, Inc. replied September 1, 2023

Hello PRAYANS,

Thank you for sharing your wonderful experience with Trendsi support! We're thrilled to hear that Anya provided you with exceptional assistance and that her expertise and prompt responses exceeded your expectations. We'll make sure to pass on your appreciation to Anya. If you ever need further assistance, don't hesitate to reach out. Have a great day! ❤️

September 10, 2023

This is a great dropshipping app! Its integration is at a very high level, the variety of products is more than necessary, it is very good that there is such a large selection! I would like to personally thank MARIA for the quick answers in the chat support. She helped me figure everything out very quickly!

2place
Ukraine
10 months using the app
ShopSocial, Inc. replied September 12, 2023

Hello 2place

Thank you for your fantastic review! We're delighted to hear that you find Trendsi to be a great dropshipping app with a high level of integration and an extensive variety of products.

We're also proud of our dedicated team, and Maria in particular, for providing quick and helpful chat support to assist you in navigating everything smoothly. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support your dropshipping success!

May 26, 2022

I just love Trendsi and their CS Team! Chette was extremely helpful this evening when I had to inquire about an order that didn't show to have shipped yet. She provided me with the tracking # and emailed the info to me as well. Thank you Chette :)

Southern Shopping Lounge
United States
10 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Southern Shopping Lounge

We are so delighted to read your AMAZING review and we agree with you, Chette is a gem! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand.

February 11, 2023

I recently had the pleasure of working with Chette at Trendsi and I couldn't be more satisfied with the service. She was so friendly and helpful, and took the time to answer all of my questions in detail.

qdeux
United States
10 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, qdeux

We are so happy to hear that Chette was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 7, 2023

Angelo was amazing at figuring out and helping with some issues ive had! Highly recommend!!

Pink And Lace
United States
10 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Angelo. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

February 19, 2023

I had Lorie helping me with processing my order and also canceling an order.
Lorie was very patience and knowledgeable.
I would also like to recognize GRETLE for an outstanding support she gave me couple of months ago. She help me add products to my store. Thank you LORIE and GRETLE for all your help.

Hafcs Fashion and Accessories
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Hafcs Fashion and Accessories

Exceptional customer service is very important to us and we are glad Gretle and Lorie were able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!