Reviews (3,620)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

June 20, 2022

Just got done talking to Gretle about some help I needed with my store, she was quick to respond, problem (on my behalf) solved in minutes!!

CasualClothesWear
United States
10 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, CasualClothesWear

Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

October 22, 2021

Miles helped me sort through a problem when it was a very late night and she did a amazing job. I appreciate all the work everyone does in this company because this business is helping my business thrive and I appreciate it so much. Keep up the good work. P.s. thank you doing what I asked for about the kids clothing.

reahmsfashion
United States
10 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi reahmsfashion,

We appreciate your excellent review. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Miles. Please don't hesitate to reach out if you have any questions or concerns.

October 28, 2023

It can be difficult to navigate the complexities of order management and inventory sync. However, with Anya from Trendsi by my side, it became a breeze. Her troubleshooting expertise, combined with a patient and understanding demeanor, ensured that all of my concerns were addressed promptly. She not only assisted in resolving the issues I was experiencing, but she also took the time to ensure I understood the solutions. The level of dedication and professionalism exhibited by Anya is commendable, making her an invaluable asset to the Trendsi team. Hats off to such excellent customer service!

Love it Curvy
United States
10 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello Love it Curvy,

Thank you so much for your amazing feedback! We're thrilled to hear that Anya was able to provide you with such outstanding support. Her dedication and expertise truly shine through in her interactions with our customers. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. We're here to help! 🌟

May 4, 2023

Chette at Trendsi was incredibly helpful. She helped me navigate exactly where I needed to go to properly set-up my account. Thank you for your guidance Chette! I truly appreciated your help.

UNeedItNow
United States
10 months using the app
ShopSocial, Inc. replied May 4, 2023

Hi, UNeedItNow

Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

January 12, 2023

Mia answer all my questions and was very helpful. All my questions about shipping and taxes were addressed. Thanks

starlookfashion
Bahamas
10 months using the app
April 5, 2022

I have used the Trendsi app for over a month now and I LOVE that everything is in one spot! The fact it only takes a few clicks to get merchandise live on my website is such a time saver. The customer service is quick, professional and easy to contact. Mia helped solve my issue today in less than 3 minutes - thats excellent service! Highly recommend this app if you are ready to watch your online boutique grow!

Morgan Rae Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Morgan Rae Boutique

Welcome to Trendsi! We are so happy to have you and glad we can help you grow your business and we will make sure to pass along the compliments to our CS team! Our CS team is always here to assist you anytime you need it.

June 8, 2022

Thank you Trendsi for the quality clothing, always adding new styles, and optional shipping times. Big ups to Charmaine, for her knowledge and speedy response. Great 012ustomer service!!

getbodiedgirl
United States
10 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, getbodiedgirl

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

August 31, 2023

I am delighted to share my recent experience with the support I received from Trendsi - a truly exceptional encounter that exceeded my highest expectations.
I reached out to Trendsi support team and the responsiveness of their support team was simply remarkable.

Specially, Anya understood my situation and responded promptly. What truly stood out was the expertise of the Anya and her timely response helped me to take my decisions.

Thank you Anya !!

PRAYANS
United States
10 months using the app
ShopSocial, Inc. replied September 1, 2023

Hello PRAYANS,

Thank you for sharing your wonderful experience with Trendsi support! We're thrilled to hear that Anya provided you with exceptional assistance and that her expertise and prompt responses exceeded your expectations. We'll make sure to pass on your appreciation to Anya. If you ever need further assistance, don't hesitate to reach out. Have a great day! ❤️

September 10, 2023

This is a great dropshipping app! Its integration is at a very high level, the variety of products is more than necessary, it is very good that there is such a large selection! I would like to personally thank MARIA for the quick answers in the chat support. She helped me figure everything out very quickly!

2place
Ukraine
10 months using the app
ShopSocial, Inc. replied September 12, 2023

Hello 2place

Thank you for your fantastic review! We're delighted to hear that you find Trendsi to be a great dropshipping app with a high level of integration and an extensive variety of products.

We're also proud of our dedicated team, and Maria in particular, for providing quick and helpful chat support to assist you in navigating everything smoothly. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support your dropshipping success!

February 11, 2023

I recently had the pleasure of working with Chette at Trendsi and I couldn't be more satisfied with the service. She was so friendly and helpful, and took the time to answer all of my questions in detail.

qdeux
United States
10 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, qdeux

We are so happy to hear that Chette was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!