Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

August 28, 2022

They help with any questions and problems that I have especially Gretie, she was kind, informative and patient with me. They have beautiful and fabulous products on they website and I'm still adding things. Hope to start making sales soon so my customers can be happy when they come shop on my website.

Luxe Popping Boutique
United States
10 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Luxe Popping Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

June 24, 2022

Superbe application dropshipping por le marché US très triste qu'il ne fonctionne pas à l'international et pour l'europe.

Oléna-Fashion
France
10 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Oléna-Fashion

You review made our day! We are so delighted to learn that you are loving your experience with Trendsi so far and that you are able to grow your business. We are keeping our fingers crossed that we will be able to resume International Shipping soon. We are so grateful to you, please connect with us anytime. We are available 24/7!

June 15, 2023

So easy to add products to my store! Support is also super helpful, thankful for Czar; she walked me through how to re-connect my store and was super responsive and knew her stuff. Best dropshipping app I have ever used!

moonflowerclothingco
United States
10 months using the app
ShopSocial, Inc. replied June 15, 2023

Hi, moonflowerclothingco

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

September 18, 2021

I am really happy with the ease of importing items. I thought there would be a cost associated with branding, was happily suprised there is not. Very happy with shipping prices. Maria was extremely helpful! THANK YOU

Ellah Anns
United States
10 months using the app
ShopSocial, Inc. replied September 19, 2021

Hi Ellah Anns,

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

October 24, 2022

Loads of products to choose from and even starting to brand out to more miscellaneous items too which is great for me considering my business is about MIXTURE of all things beauty. for my website i have to use a lot of accounts and found trendsi processing / customer service help such as Angelo are really helpful an truly amazing. zendrop has kinda been a headache for me and Trendsi just showed me how easy fullfilment COULD BE! im excited to see my guests outfits and my personal order for when i go to Cabo in december ! woop woop! thanks Angelo for your assistance today i hope you have an amazing day/ holidays this year

kmamixedbeauty
United States
10 months using the app
ShopSocial, Inc. replied November 10, 2022

Hi, kmamixedbeauty

We love you too! We are so glad you found us. Our goal at Trendsi to not only provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

April 11, 2022

I have been using this app since October of 2021. The setup and continuous customer service has been outstanding & like no other. Today, I had an item come with a damaged button (first item issue issue in almost 6 months of using). Within minutes of completing their return form Karen & Mia reached out with a sense of urgency to resolve my concern. They quickly acknowledged my concern and resolved my issue within minutes. Great customer service, products and family environment with Trendsi. Definitely recommend and wish I had found sooner.

Norma Jean Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Norma Jean Boutique

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)

August 29, 2022

Great service. Vince was very helpful today with an address issue. We love Trendsi so far! Evrything has gone very well!!! Thanks

Chic Chat Collection
United States
10 months using the app
ShopSocial, Inc. replied September 17, 2022

Hi, Chic Chat Collection

We agree with you, Vince is a gem! We are so happy to hear that you are enjoying our app and the support from the CS team. Please do not hesitate to reach out again if you need help! 💛

April 9, 2023

Loving this app so far. Customer service is very quick to respond. I had a question at 9:30pm (CST) and Mary was very quick to answer and answer my question!

Missing Piece Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 9, 2023

Hi, Missing Piece Boutique

Exceptional customer service is very important to us and we are glad Mary was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

August 3, 2023

Gretle was a HUGE help with my first time order! She was quick with her response and helpful with her solutions. She made it super easy. Very grateful that they have such a great team working for them.

BriscoeBliss
United States
10 months using the app
ShopSocial, Inc. replied August 5, 2023

Hi, BriscoeBliss

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

Edited February 21, 2023

I had a great experience today. Mia was very helpful in answering all my questions. This is the second time she has helped me!

I was needing more help today with pricing. Anya was super helpful!

Ivy's Boutique
United States
10 months using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Ivy's Boutique

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!