Reviews (3,510)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

February 19, 2023

I had Lorie helping me with processing my order and also canceling an order.
Lorie was very patience and knowledgeable.
I would also like to recognize GRETLE for an outstanding support she gave me couple of months ago. She help me add products to my store. Thank you LORIE and GRETLE for all your help.

Hafcs Fashion and Accessories
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Hafcs Fashion and Accessories

Exceptional customer service is very important to us and we are glad Gretle and Lorie were able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

February 17, 2023

I cannot say enough about Angelo in customer service he helped me so much today when I was processing my first order!! He was very professional and patient with me. Thanks to Angelo my products are finally shipping to the buyer, but most of all... HERE COMES THE MONEY, MONEY MONEY MONEY!

Klasssupply
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Klasssupply,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

June 7, 2022

Very helpful and provides amazing clothes. Lee is so nice and professional. they help me to upload many products on my website - coolestgiftideas.co

Coolest Gift Ideas
Italy
10 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Coolest Gift Ideas

Thank you so much! We will be sure to pass on the compliment to our Lee. Feel free to reach out again should you need anything.

October 22, 2021

This app is a complete game changer! It has brought so many different customers to my store. The integration was easy and Trendsi has exceptional customer service!

Changed Perceptionz Apparel
United States
10 months using the app
ShopSocial, Inc. replied October 22, 2021

Hi Changed Perceptionz Apparel,

Thank you so much for your heart warming review. And we couldn't agree more with you, our customer support team is a gem! Trendsi is here every step of the way for your business. Please reach out again if you need help.

February 22, 2023

I had Anya help me for a technical issue and she was able to help me in a flash!! Then she told me she is proud of me, positive reinforcement means a lot! Highly recommend!!

J&H Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi J&H Boutique,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

June 2, 2022

Love the App and 24/7 customer service chat. You never feel alone. Thank you Hazel, Audrey, Chette, Ross & Mia for being there!

SportingDeesWay
United States
10 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, SportingDeesWay

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

September 17, 2021

App is very easy to use. Adding product to my store is simple using the app. I accidentally made a purchase, and contacred support, and Karen was able to help me right away.

Fly and Flirty
United States
10 months using the app
ShopSocial, Inc. replied September 19, 2021

Hello Fly and Flirty,

We are glad Karen was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

March 25, 2023

Excellent Customer Service! I had an issue with tracking and just spoke to Allan about it - he was very professional and knowledgeable and answered all of my questions! He is definitely an asset to your customer service department!

The Vintage Diva Boutique
United States
10 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, The Vintage Diva Boutique

We are so happy that Allan was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

July 18, 2022

Mia helped me out so much! I was panicking over an error I caused but she was able to answer every question I had in a timely manner and fixed the error I made! Excellent customer service.

Soul Of A Warrior
United States
10 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, Soul Of A Warrior

Thank you so much! We will be sure to relay your kind words to Mia and please don't hesitate to reach out again when you need help. Your review made our day ❤️

May 17, 2023

Angelo Helped me within 5mins of a problem I had been trying to resolve on my own for 3 days :) Super helpful and I am thankful for the support.

lakeluxe
United States
10 months using the app
ShopSocial, Inc. replied May 18, 2023

Hi lakeluxe,

That's wonderful to hear! I'm glad Angelo was able to help you quickly and effectively with your problem. It's always a great feeling to receive timely assistance, especially after struggling with an issue for a while. I'm sure Angelo appreciates your gratitude and is happy to have been able to assist you. If you have any more questions or need further support, feel free to ask. ❤️