Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 9, 2023

Thank you Angelo very much for his help, which solved my big problem in time! That's great! If you guys met any problems in Trendsi. Don't worry!!! Thank you again!

TapLike
United States
10 months using the app
ShopSocial, Inc. replied April 10, 2023

Hi TapLike,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

June 22, 2023

Anya was very helpful and fast on the support!
Helped me with my questions and my account.
Thank you so much :)

Oak Supply
United States
10 months using the app
February 22, 2023

This is a great app if you would like to round out your inventory. I make custom designs and was looking for something just like this to round out my collection. Customer Service is quick to respond to any major or minor question, Angelo was very helpful!

C and Son Studio
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi C and Son Studio,

Thanks for your kind words. It's our mission to help online boutique owners like you start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

February 16, 2022

Altough i have not yet launched my business, i can see that trendsi is a proffesional business, their cusomer service is fast, their products veraity is huge and good quality, and they are always improving and developing their integration with their dropshipers. happy to work with them

Emilia Grace
Israel
10 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Emilia Grace,

We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions 💕

May 2, 2022

I had a lot of integration questions and Gretle was very nice and helpful. I am just placing my first sample order now, so I'll update my review once I receive those and actually integrate everything into my store.

Cease to Exist
United States
10 months using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Cease to Exist

We're glad that you found Gretle helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛

February 9, 2023

Great customer service and easy returns!! Love the easy chat function to talk to someone about any issues!

Willow & Grace Boutique Online
United States
10 months using the app
ShopSocial, Inc. replied February 10, 2023

Hello Willow & Grace Boutique Online
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

March 31, 2023

HI!! it's been a good experience, I haven't yet published my site but Lorie has been very very helpful with everything and guiding me through it. Frequent email alerts letting you know when items have been updated or are out of stock. Great!

Berrysimmo
United States
10 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Berrysimmo

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

Edited January 13, 2024

January 13th, 2024

I has been a great year with Trendsi! I spoke today to Harold about adding products to TikTok Shop. He let me know which items to add and the shipping, which was a concern for me. I'm very excited about the future with this company and hope together we can become a great success! Thanks Trendsi/Harold!

I have come across this app in my journey to find suitable manufacturers. I got a welcome email almost immediately. I ended up having difficulty getting the products to add to my store. I reached out to Customer Service and spoke to Mia. She was excellent in helping me figure out my issue and get it resolved. I'm grateful that she was there. I am now free to add things, and hope it takes my store to the next level! Let's Go Trendsi!!!

Rochelle's House LLC
United States
10 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Rochelle's House LLC

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. ❤️

Edited February 23, 2023

Angelo is customer service was amazing! He was so helpful and knew exactly what to do to help me. It was awesome to work with someone so knowledgeble and helpful. FIVE STARS!!!

I also worked with Gretle and she was INVALUABLE and so patient with me. I am a newbie and she was awesome! FIVE STARS FOR GRETLE TOO!

Thank you Trendsi for having such awesome customer service and patience.

KimmyQBrands
United States
10 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi KimmyQBrands,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

Edited January 3, 2024

I am editing my review because I recently had an issue with connecting to tiktok. I reached out and Chette helped me so much! Helping to keep my store running smoothly. I love trendsi and their support team is awesome!

Trendsi dropshipping is so super easy to use. And customer service is super awesome! Gretle assisted me with a problem I was having with shipping. I didn't have a policy created for trendsi in my shopify store. She was very understanding, patient, and helped me with my set up perfectly! I am so thankful for her

Free Spirit
United States
10 months using the app
ShopSocial, Inc. replied November 21, 2023

Hello Free Spirit,

Hey there! 🚀 Thanks a bunch for your awesome review! We're thrilled to hear you find Trendsi dropshipping super easy, and we're even more delighted that Gretle could assist you so well. We're always here to make your experience seamless and stress-free. Cheers, to smooth sailing with Trendsi! 🌟