Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

May 4, 2023

Chette at Trendsi was incredibly helpful. She helped me navigate exactly where I needed to go to properly set-up my account. Thank you for your guidance Chette! I truly appreciated your help.

UNeedItNow
United States
10 months using the app
ShopSocial, Inc. replied May 4, 2023

Hi, UNeedItNow

Chette really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

September 10, 2023

This is a great dropshipping app! Its integration is at a very high level, the variety of products is more than necessary, it is very good that there is such a large selection! I would like to personally thank MARIA for the quick answers in the chat support. She helped me figure everything out very quickly!

2place
Ukraine
10 months using the app
ShopSocial, Inc. replied September 12, 2023

Hello 2place

Thank you for your fantastic review! We're delighted to hear that you find Trendsi to be a great dropshipping app with a high level of integration and an extensive variety of products.

We're also proud of our dedicated team, and Maria in particular, for providing quick and helpful chat support to assist you in navigating everything smoothly. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support your dropshipping success!

January 12, 2023

Mia answer all my questions and was very helpful. All my questions about shipping and taxes were addressed. Thanks

starlookfashion
Bahamas
10 months using the app
April 5, 2022

I have used the Trendsi app for over a month now and I LOVE that everything is in one spot! The fact it only takes a few clicks to get merchandise live on my website is such a time saver. The customer service is quick, professional and easy to contact. Mia helped solve my issue today in less than 3 minutes - thats excellent service! Highly recommend this app if you are ready to watch your online boutique grow!

Morgan Rae Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Morgan Rae Boutique

Welcome to Trendsi! We are so happy to have you and glad we can help you grow your business and we will make sure to pass along the compliments to our CS team! Our CS team is always here to assist you anytime you need it.

June 8, 2022

Thank you Trendsi for the quality clothing, always adding new styles, and optional shipping times. Big ups to Charmaine, for her knowledge and speedy response. Great 012ustomer service!!

getbodiedgirl
United States
10 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, getbodiedgirl

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

August 19, 2023

I had an amazing experience with Trendsi! Their products are top-notch and the customer service, especially Raymart, was incredibly helpful. Raymart went above and beyond, assisting me every step of the way. I'm truly impressed!

Luxe Lavish
United States
10 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello Luxe Lavish

Thank you for sharing your wonderful experience with us! We're thrilled that you had an amazing time with Trendsi. It's fantastic to hear that our products met your expectations and that Raymart provided exceptional customer service, going the extra mile to assist you. If there's anything else you need or if you want to share more about your journey, please feel free to reach out. Your satisfaction is our motivation!

August 21, 2023

I love the customer service,Angelo was a great help to me today, he answered all of my questions about the issue I was having and made sure I had a good understanding about how shipping orders worked. This is my first successful order and I wanted everything to be in order and with Angelo's help I'm satisfied that my orders will be handled by the professionals you are. Thanks again..

G.O.A.T DS
United States
10 months using the app
ShopSocial, Inc. replied August 23, 2023

Hello G.O.A.T DS

We're thrilled to hear about your positive experience with our customer service, and thank you for your kind words! Angelo is truly dedicated to ensuring our customers' satisfaction, and we're delighted that he could assist you effectively with your questions and concerns.

Congratulations on your first successful order! We're committed to providing professional and reliable service to ensure your orders are in great hands. Should you have any more inquiries or need assistance in the future, don't hesitate to reach out.

April 7, 2023

Angelo was amazing at figuring out and helping with some issues ive had! Highly recommend!!

Pink And Lace
United States
10 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Angelo. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

May 26, 2022

I just love Trendsi and their CS Team! Chette was extremely helpful this evening when I had to inquire about an order that didn't show to have shipped yet. She provided me with the tracking # and emailed the info to me as well. Thank you Chette :)

Southern Shopping Lounge
United States
10 months using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Southern Shopping Lounge

We are so delighted to read your AMAZING review and we agree with you, Chette is a gem! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand.

February 11, 2023

I recently had the pleasure of working with Chette at Trendsi and I couldn't be more satisfied with the service. She was so friendly and helpful, and took the time to answer all of my questions in detail.

qdeux
United States
10 months using the app
ShopSocial, Inc. replied February 27, 2023

Hi, qdeux

We are so happy to hear that Chette was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!