Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

October 5, 2022

I was having a difficult time connecting my Storefront to Trendsi, and Angelo was AMAZING! He was so helpful and so kind. So excited to be working with Trendsi!

Double Caffeinated Mamas
United States
10 months using the app
ShopSocial, Inc. replied October 7, 2022

Hi, Double Caffeinated Mamas

We appreciate your heavenly review and we are so glad to know that we make the hard parts of running a business easier for you so you can enjoy the fun parts! We'll make sure to pass along the compliments to Angelo and please reach out anytime if you need help! 💛

September 5, 2023

Gretle, I am so happy she helped me with my question. This was my first order. Gretle was very very helpful. Thank you for an awesome team.

Lezlie

Sassy and Simple
United States
10 months using the app
ShopSocial, Inc. replied September 6, 2023

Hello Sassy and Simple,

We're delighted to hear that Gretle provided you with such helpful assistance on your first order! Thank you for your kind words and for choosing our team. We look forward to serving you again in the future. ❤️

April 11, 2021

We added this app a few weeks ago. We have been very pleased with the variety and quality of the products. The majority of our women's clothing is now sourced from here.

Shopfashiondesigns
United States
10 months using the app
ShopSocial, Inc. replied April 12, 2021

Hi Shopfashiondesigns,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

May 9, 2023

Gretle was really prompt and helpful in answering all of my questions. She was really knowledgeable about the company.

FitStyleNation
United States
10 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi, FitStyleNation

Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

June 23, 2022

They have a big variety of clothes and accessories, the app is super easy to work with, and the most important, costumer service is amazing!

capsulewardrobeshop
United States
10 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, capsulewardrobeshop

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

August 9, 2022

Gretle is awesome! She explained the process of getting to know customers well and also provided an alternative to solving my issue

Hypebrule@
United States
10 months using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Hypebrule@

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Please reach out to our 24/7 customer support for any questions!

September 16, 2022

I just got my first Trendsi order! I got a little confused by the fulfillment process, but Allan through customer service helped me so much and made it super easy! Super excited to grow my business

Urban Stardust
United States
10 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Urban Stardust

Thank you so much for the review. We are so glad to welcome you to Trendsi and glad that Whitney was able to provide you with the assistance that you deserved. If you have more questions or need help please feel free to reach out!

June 20, 2022

Just got done talking to Gretle about some help I needed with my store, she was quick to respond, problem (on my behalf) solved in minutes!!

CasualClothesWear
United States
10 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, CasualClothesWear

Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!

October 22, 2021

Miles helped me sort through a problem when it was a very late night and she did a amazing job. I appreciate all the work everyone does in this company because this business is helping my business thrive and I appreciate it so much. Keep up the good work. P.s. thank you doing what I asked for about the kids clothing.

reahmsfashion
United States
10 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi reahmsfashion,

We appreciate your excellent review. We are so happy to hear that you love all that Trendsi has to offer and we'll make sure to pass along the compliments to Miles. Please don't hesitate to reach out if you have any questions or concerns.

August 31, 2023

I am delighted to share my recent experience with the support I received from Trendsi - a truly exceptional encounter that exceeded my highest expectations.
I reached out to Trendsi support team and the responsiveness of their support team was simply remarkable.

Specially, Anya understood my situation and responded promptly. What truly stood out was the expertise of the Anya and her timely response helped me to take my decisions.

Thank you Anya !!

PRAYANS
United States
10 months using the app
ShopSocial, Inc. replied September 1, 2023

Hello PRAYANS,

Thank you for sharing your wonderful experience with Trendsi support! We're thrilled to hear that Anya provided you with exceptional assistance and that her expertise and prompt responses exceeded your expectations. We'll make sure to pass on your appreciation to Anya. If you ever need further assistance, don't hesitate to reach out. Have a great day! ❤️