Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 3, 2022

My experience for this app has been great as far as customer service always on call to assist me. Greta responded quickly to check if an item was in stock.

Charm & Wit Boutique
United States
11 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Charm & Wit Boutique

We are so delighted that Gretle was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

Edited March 14, 2023

Trendsi customer service is great! Allan and Mia were very helpful and easily answered all of the questions that I have had as a new Shopify boutique owner. Thank you!

Kamree Boutique LLC
United States
11 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Kamree Boutique LLC,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

March 8, 2023

I have had amazing service with Trendsi so far. I needed to update information with shipping on an order and within 2 hours Angelo had it updated. Their support has been amazing and the quality on their clothes is just as good too.

Grace of God Boutique
United States
11 months using the app
Edited June 29, 2022

I use Trendsi To dropship for my store. Yet has helped me almost anytime I have a question and is very patient with me. She goes above and beyond to help out. I know I can count on her.

Bayou Belladonnas Inc.
United States
11 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Bayou Belladonnas Inc.

Thank you for your review and we are glad that Lorie was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

April 7, 2023

Angelo was great! Highly recommend! Very Kind and helpful! Trendsi customer Service is always amazing.

Southern Rebelution
United States
11 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Angelo. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

October 16, 2021

Love This App. The clothing is great and customer service is right there for any questions. Also, they can ship to almost anywhere. This app is the one I need to get my business up and running.

Coop's World
United States
11 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Coop's World,

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

December 3, 2022

Best support ever from chette she is very gentle she answers all my questions quickly without wasting my time

LEGITASY
United States
11 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, LEGITASY

We appreciate the review and are so happy that our CS team was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

July 6, 2022

Mia was great and answered all of my questions!! We've had the app a while and are finally excited to try Trendsi.

Jasper & Jade Boutique
United States
11 months using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Jasper & Jade Boutique

Your review made our day and we'll make sure to pass along the compliments to Mia! Please don't hesitate to reach out again anytime. 💛

May 29, 2023

Gretle responded to my chat and was quick to answer all my questions and make me feel comfortable with trying this dropship program. Now we will see how the order goes with shipping. But so far so good with customer service 100%

The Whimsical South
United States
11 months using the app
ShopSocial, Inc. replied May 29, 2023

Hi, The Whimsical South

Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

April 25, 2023

Trendsi is a very good dropshipping store to get all the lates fashions to add to your collection. Very glad I came across Trendsi can't wait to put some more products in store.

3 SP STYLE
United States
11 months using the app
ShopSocial, Inc. replied April 25, 2023

Hi, 3 SP STYLE

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.