Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 16, 2021

Love This App. The clothing is great and customer service is right there for any questions. Also, they can ship to almost anywhere. This app is the one I need to get my business up and running.

Coop's World
United States
11 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Coop's World,

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

December 3, 2022

Best support ever from chette she is very gentle she answers all my questions quickly without wasting my time

LEGITASY
United States
11 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, LEGITASY

We appreciate the review and are so happy that our CS team was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

July 6, 2022

Mia was great and answered all of my questions!! We've had the app a while and are finally excited to try Trendsi.

Jasper & Jade Boutique
United States
11 months using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Jasper & Jade Boutique

Your review made our day and we'll make sure to pass along the compliments to Mia! Please don't hesitate to reach out again anytime. 💛

May 29, 2023

Gretle responded to my chat and was quick to answer all my questions and make me feel comfortable with trying this dropship program. Now we will see how the order goes with shipping. But so far so good with customer service 100%

The Whimsical South
United States
11 months using the app
ShopSocial, Inc. replied May 29, 2023

Hi, The Whimsical South

Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

April 25, 2023

Trendsi is a very good dropshipping store to get all the lates fashions to add to your collection. Very glad I came across Trendsi can't wait to put some more products in store.

3 SP STYLE
United States
11 months using the app
ShopSocial, Inc. replied April 25, 2023

Hi, 3 SP STYLE

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

August 18, 2023

I was a little concerned as to why my customers order was still processing and Dave looked into it an assured that that the item was going through all the right channels and should be shipped within 24-48 hours. Thank you Dave for attentively helping me.

L & M Candle Company
United States
11 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello L & M Candle Company

We're glad we could address your concerns and provide clarity regarding the processing of your customer's order. Dave is committed to ensuring a smooth experience for our users, and we're thrilled that he could assist you effectively. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!

April 27, 2023

Angelo was helpful in answering all my questions and was very responsive. Trendsi's customer care team is great!

Posh Penny Lane
United States
11 months using the app
ShopSocial, Inc. replied April 27, 2023

Hi, Posh Penny Lane

Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!

Edited May 27, 2022

Trendsi has some of the best product online. Customer service is always great, spoke with Harold and he was able to assist me with my queries promptly. I had the opportunity to speak Angelo and Harriette from customer service recently and they very efficient with handling my issues. Trendsi Rocks!

Dixee's
United States
10 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Dixee's,

Thank you for your wonderful review! We take pride in providing affordable, trendy items and excellent customer service and we are so happy to know that we've hit that mark for you. Please reach out again if you need help, we are available 24/7! 💛

March 8, 2022

Lee's assistance was super awesome and prompt when addressing my issues with a package. She provided all the info I needed to help my client. Thank you.

Lulu's Moon Spark
United States
10 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello Lulu's Moon Spark,

Thank you for awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! 💛

Edited December 11, 2022

5/5 I love Trendsi. They have an amazing selection of items and amazing customer service. Hazel was so great and helpful today. Wish all apps had this level of service.

**update! Trendsi is still 5/5. Today I needed to redirect the shipping on an order and Lee was super quick to respond and provide help to solve my issue and get my order to where it needed to go. Thank you Lee!

Via Venustas
United States
10 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Via Venustas

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛