Reviews (3,620)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
Refine
-
By rating
I love this app and all of the support people are incredible. Most recently Lorie was able to help me with a number of different questions. She is always so helpful and friendly (and tolerant, because I always forget I should check things out in their Help menu first, lol) . Previously Gretle was able to help me with approving and setting up my account. The task was done instantly! Thank you for the continued great customer service!!!
Hi, S H E R I A N N
Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Gretle. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️
Raymart was amazing and updated my phone number super quickly nonetheless to say I was satisfied with the customer service provided.
Hi, Silvis21 ™
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Raymart! Please reach out to us anytime, we are available 24/7!
Trendsi seems to be a very helpful company. Most companies I'm coming across are not very helpful and I feel lost. I am a new business owner and need a lot of help, advice etc. I had the please of speaking with Karen tonight and she was very prompt and patient with all my questions. I really didn't think I would get a response so late in the evening but help was near and I truly appreciate it. So thank you, Karen!
Hi Blazing Beauty,
We are so glad to be with you every step of the way and thank you for the wonderful feedback! We look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)
Just getting started and had a lot of questions. Vincynth answered all of my questions promptly and accurately. I was given screen shots to ensure I understand and able to follow the process. Great customer service. I am very excited and can't wait to get these stunning products into my store.
Hi, Nakidbird
Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!
Lee was super helpful and knew exactly how to help me. I am not very tech savvy and she was super sweet and patient!
Hi, LextonLabel
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
I spoke to Chette and Mia for some assistance and they were very sweet, extremely helpful, and very knowledgeable when answering the questions I had. It's also nice that the response time was super fast.
I have been using Trendsi for the past couple of days. I find the app very easy to use and the customer service EXCELLENT !!! The product selection is very nice. Customer service is fast as well, Lee was nice and helpful. Thanks so far. Lee your the best :)
Hi, Tropic Bikinis
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Mia responded very quickly to my questions and got my issue resolved right away. This has been extremely easy to use, they literally do everything for you!
Hi, Tea-Shirt Shoppe
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia ❤️
mary was really helpful , customer service on point, she assisted me on making sure i get what i was looking for .....thanks mary and hope you enjoy the rest of your day
Hi,
We are happy that Mary was able to assist you. Please don't hesitate to reach out again anytime.
My experience for this app has been great as far as customer service always on call to assist me. Greta responded quickly to check if an item was in stock.
Hi, Charm & Wit Boutique
We are so delighted that Gretle was able to provide you with the support that you need. Our customer service team is available to help you 24/7!