Reviews (3,510)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.
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I am still new to drop shipping and the representative Gretle Altavano made it so easy and was very helpful and professional, I am glad I made the choice to use Trendsi.
Hello SO WITHIN, SO WITHOUT LLC,
Thank you for sharing your experience! We're delighted to hear that Gretle provided you with excellent support and made your drop shipping journey smoother. Welcome to Trendsi, and we're here to assist you every step of the way! ❤️
Angelo was helpful in answering all my questions and was very responsive. Trendsi's customer care team is great!
Hi, Posh Penny Lane
Angelo really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to him. Please don't hesitate to reach out to our 24/7 support team again!
Trendsi has some of the best product online. Customer service is always great, spoke with Harold and he was able to assist me with my queries promptly. I had the opportunity to speak Angelo and Harriette from customer service recently and they very efficient with handling my issues. Trendsi Rocks!
Hi Dixee's,
Thank you for your wonderful review! We take pride in providing affordable, trendy items and excellent customer service and we are so happy to know that we've hit that mark for you. Please reach out again if you need help, we are available 24/7! 💛
Lee's assistance was super awesome and prompt when addressing my issues with a package. She provided all the info I needed to help my client. Thank you.
Hello Lulu's Moon Spark,
Thank you for awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! 💛
I got a little confused on my first attempt to add an item and Gretle was awesome and patient. She walked me through my kinks and this is the best option for me and my busy schedule.
Hi, WHO'S THAT LADY BOUTIQUE
We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
5/5 I love Trendsi. They have an amazing selection of items and amazing customer service. Hazel was so great and helpful today. Wish all apps had this level of service.
**update! Trendsi is still 5/5. Today I needed to redirect the shipping on an order and Lee was super quick to respond and provide help to solve my issue and get my order to where it needed to go. Thank you Lee!
Hi, Via Venustas
Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛
Y'all every time I've needed assistance I have been so lucky to get Chette. Amazing customer service and SOOOOO happy I found Trendsi!!!! Love this dropshipper!!!!!!!!
Hi, Spring Bliss Boutique
We are so grateful for your feedback and glad that Chette assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
The Trendsi Team is always very helpful. If they don't know the answer bet believe they will find it. Thank you Trendsi!
Hi Ample Beauty Online Boutique,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please continue to reach out for any questions!
Czar is always eager and quick to help, wonderful support for a small business owner! I also worked with Maria who provided insight to resolve issues with my TikTok shop.
Hello The Sunflower Studio
Thank you for your kind words! We're delighted to hear that Czar has been consistently eager and quick to assist you. Supporting small business owners is a priority for us, and we're here to help whenever you need it.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your business every step of the way!
I absolutely love this app! So this morning I woke up to a customer message that they had placed an order and put down the wrong address! I emailed Trendsi because it changed on my side in my Shopify store but didn’t change on Trendsi’s side. I emailed them my issue and they immediately sent me an email back saying they corrected the address and it was done! This was at like 630 in the morning! Lorie thanks for your help! They’re not lying when they say they’re there to help 24/7! I do wish It changed automatically when I changed it on my side. But I’m very pleased with the service today! Thanks again!
Hi, Starrlight's Boutique LLC
We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!