Reviews (3,633)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

October 19, 2022

This app is great, I love Trendsi, I am so glad that I was introduced to it. and it has been so useful for my store, Gretie was super helpful and very responsive.

Beyou2ful Fit
United States
11 months using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Beyou2ful Fit

Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

March 18, 2023

Great customer service! Angelo did a great job assisting me on Shopify and Trensdi shipping rates! I would definitely recommend this service!

GlamHomeHaulz
United States
11 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, GlamHomeHaulz

We are so happy that our team was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!

September 13, 2022

Allan was great and was able to answer all of my questions and concerns. Looking forward to working with Trendsi!

728 Denim
United States
11 months using the app
ShopSocial, Inc. replied September 25, 2022

Hi, 728 Denim

Thank you for your kind words, we will make sure to pass along the compliments to Allan, and don't hesitate to reach out again should you have any questions or concerns. We're here for you 24/7 💕

March 20, 2023

Ok, I am just setting up Trendsi to start selling online and a newbie on their website. Chatted with Mary and she helped me quickly and efficiently and I am happy!! If this is the way it will be dealing with Trendsi, I will be a customer for a very long time!

bohochiccompany
United States
11 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, bohochiccompany

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

Edited October 25, 2021

I just added this app. The customer service is top notch so far. Shipping and communication are promising.
Each time i've chatted i get a quick and thorough resolution, thanks Miles

Styles with Stephanie (a country boutique)
United States
11 months using the app
ShopSocial, Inc. replied August 31, 2021

Hi Styles with Stephanie,

Thanks a lot for your review and this means a lot to us. We are glad that you enjoy using Trendsi and we can't wait to help you further grow your fashion business. Don't hesitate to reach out if you have any additional questions or feedback. We are always here to help.

September 30, 2021

They have the best costumers service and looking forward to working with them on more stuffy and products

Blazeeria & Co
United States
11 months using the app
ShopSocial, Inc. replied October 5, 2021

Hi Blazeeria & Co,

Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.

September 27, 2023

Spoke with Mia several times about a issue. Mia absolutely helped me figure out what was going on and how to fix it. Very impressed with her knowledge and helping me with an technical issue that was not hers. Thank you so much 10 stars for you!

VB
United States
11 months using the app
ShopSocial, Inc. replied September 28, 2023

Hello VB

Thank you for your glowing review! We're thrilled to hear that Mia was able to help you resolve the technical issue, even though it wasn't directly related to her responsibilities. Her dedication to assisting you and her knowledge are truly commendable.

Your feedback means a lot to us, and we appreciate your 5-star rating! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

Edited March 23, 2024

Every employee I have ever interacted with at Trendsi is amazing! They are quick, nice and have the answers to all my questions. I truly appreciate all the employees I have worked with especially Raymart.

The Trendsi team goes above and beyond with each interaction.

Thank you!

Tonight on 3/12/24 I worked with Dave and WOW!! I am amazed. You guys have truly hired the best talent. He helped me with so much making sure my store is squared away before we launch. I could not be happier. Thanks again Dave!!

Raymart is pretty awesome as well!

Bellani Blu
United States
11 months using the app
ShopSocial, Inc. replied October 31, 2023

Hello Bellani Blu,

Wow! Thank you so much for your incredible feedback! We're thrilled to hear about your positive experiences with our team, especially with Raymart. We're dedicated to providing quick, helpful, and friendly support, and we're so glad to know we've hit the mark. Thanks for being a valued part of the Trendsi community! 🚀

March 28, 2022

Let me just say this, Trendsi has been the only Fashion Dropshipping app that includes actual QUALITY clothing at an amazing price and INCLUDES personal pictures and other marketing supplies that can be used for your site! I have never been so impressed by how easy and smooth the website/ app is to use and connect with Shopify. Customer service is also AMAZINGLY FAST and EASY to work with! When I had to make a return, Mia was there within minutes to help and processed the return with no problems. I honestly wouldn't use any other dropshipping platform! Thanks Trendsi!

MooMoo Boutique
United States
11 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, MooMoo Boutique

We are grateful for your feedback! Our mission is to always be transparent and provide the best service that our merchants deserved and we are so happy to learn that Mia was able to do just that. We are here to see your business grow every step of the way, please reach out anytime for any questions.

August 31, 2023

I spoke with Maria today and she was so to the point and friendly and helped me process my concern efficiently. Maria was not only helpful but a pleasure to chat with. Thank you once again to Maria and the Trensi team.

Make'm Blush
United States
11 months using the app
ShopSocial, Inc. replied September 4, 2023

Hello Make'm Blush

We're delighted to hear about your fantastic experience with Maria! Our team takes great pride in providing efficient and friendly assistance. Thank you for choosing Trendsi, and we look forward to serving you again in the future.