Reviews (3,511)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

March 8, 2023

I have had amazing service with Trendsi so far. I needed to update information with shipping on an order and within 2 hours Angelo had it updated. Their support has been amazing and the quality on their clothes is just as good too.

Grace of God Boutique
United States
11 months using the app
Edited March 14, 2023

Trendsi customer service is great! Allan and Mia were very helpful and easily answered all of the questions that I have had as a new Shopify boutique owner. Thank you!

Kamree Boutique LLC
United States
11 months using the app
ShopSocial, Inc. replied April 6, 2023

Hi Kamree Boutique LLC,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.

Edited June 29, 2022

I use Trendsi To dropship for my store. Yet has helped me almost anytime I have a question and is very patient with me. She goes above and beyond to help out. I know I can count on her.

Bayou Belladonnas Inc.
United States
11 months using the app
ShopSocial, Inc. replied June 24, 2022

Hi, Bayou Belladonnas Inc.

Thank you for your review and we are glad that Lorie was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

April 7, 2023

Angelo was great! Highly recommend! Very Kind and helpful! Trendsi customer Service is always amazing.

Southern Rebelution
United States
11 months using the app
ShopSocial, Inc. replied April 8, 2023

Hi,

Thank you so much for your generous review! I will pass along your feedback to Angelo. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.

October 16, 2021

Love This App. The clothing is great and customer service is right there for any questions. Also, they can ship to almost anywhere. This app is the one I need to get my business up and running.

Coop's World
United States
11 months using the app
ShopSocial, Inc. replied October 21, 2021

Hi Coop's World,

We LOVE your excellent review! Thanks so much for giving us your take on how we are doing and as always, please feel free to reach out to our amazing customer service for any questions.

December 3, 2022

Best support ever from chette she is very gentle she answers all my questions quickly without wasting my time

LEGITASY
United States
11 months using the app
ShopSocial, Inc. replied December 14, 2022

Hi, LEGITASY

We appreciate the review and are so happy that our CS team was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!

July 6, 2022

Mia was great and answered all of my questions!! We've had the app a while and are finally excited to try Trendsi.

Jasper & Jade Boutique
United States
11 months using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Jasper & Jade Boutique

Your review made our day and we'll make sure to pass along the compliments to Mia! Please don't hesitate to reach out again anytime. 💛

May 29, 2023

Gretle responded to my chat and was quick to answer all my questions and make me feel comfortable with trying this dropship program. Now we will see how the order goes with shipping. But so far so good with customer service 100%

The Whimsical South
United States
11 months using the app
ShopSocial, Inc. replied May 29, 2023

Hi, The Whimsical South

Gretle really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

August 18, 2023

I was a little concerned as to why my customers order was still processing and Dave looked into it an assured that that the item was going through all the right channels and should be shipped within 24-48 hours. Thank you Dave for attentively helping me.

L & M Candle Company
United States
11 months using the app
ShopSocial, Inc. replied August 21, 2023

Hello L & M Candle Company

We're glad we could address your concerns and provide clarity regarding the processing of your customer's order. Dave is committed to ensuring a smooth experience for our users, and we're thrilled that he could assist you effectively. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Your satisfaction is our priority!

April 25, 2023

Trendsi is a very good dropshipping store to get all the lates fashions to add to your collection. Very glad I came across Trendsi can't wait to put some more products in store.

3 SP STYLE
United States
11 months using the app
ShopSocial, Inc. replied April 25, 2023

Hi, 3 SP STYLE

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.